KODAK VERSAMARK DS4300 Printing System and DS4350 UV ...

Chapter 4. Troubleshooting
Hardware Issues
replace the umbilical tubing. If the damage is located at the ink pump assembly or
ink container, replace the ink pump assembly.)
If all fittings are free of damage and/or the error persists, tighten any loose
umbilical electrical fittings. If all fittings are secure and/or the error persists, secure
any loose ECM cable connections and/or rearrange the cables so that they do not
catch in the ECM slides.
If all connections are secure and/or the error persists, contact.
A paper jam has occurred within the
curing station enclosure.
Raise the access panels on the curing chamber. Without touching any component
within the curing chamber, locate the source of the jam.
! DANGER
The curing lamp reaches extremely high temperatures during printing. Touching
the lamp assembly will cause serious burns to exposed skin. Wear insulated,
protective gloves and/or allow the lamp assembly to cool down for at least 15 to
20 minutes before attempting to clear debris from beneath the lamp assembly.
After allowing the curing station to sufficiently cool and putting on the proper
protective gear, carefully clear all debris.
The system controller has
generated Error 23: Printhead ink
level invalid.
The UV cure lamp does not come
on.
The printhead ink level reading is outside the acceptable range of 1.73 to 4.4 V.
Tighten any loose connections at the printhead ink level sensor and the electrical
connections at the printhead and ECM.
If all connections are secure and/or the error persists, tighten any loose electrical
and umbilical heater connections at the printhead and the ECM and any loose
connections at the fluid controller PCB.
If all connections are secure and/or the error persists, contact technical support.
Verify that the inkjet base power cord and cure station power cord are connected
to outlets that have the appropriate power. See Appendix A for specifications.
Verify that the main power switches on the inkjet base and the cure base are on. If
either of the powers switches do not stay on, contact technical support.
Verify that all of the [E-STOP] buttons are up.
Verify that the three cure station access doors are closed, the input and output
access panels are closed, and all interlock sensors are actuated.
Note: If you open and close any of the access doors or panels too quickly, the
sensor cannot correctly detect their positions. To reset the sensor, fully open all of
the access doors and the output access panel and close the doors and panel
slowly. If the UV cure base blower does not come on after resetting the sensor,
contact technical support.
Verify that both UV cure station power supply switches are on. If the power
supplies will not stay on, contact technical support.
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