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Accountability<br />

managing, indeed caring for, other people in the team. Taskoriented<br />

management focuses on achieving objectives, without<br />

regard to employee well-being; people-oriented behaviours<br />

prioritise workers over task.<br />

Leadership style may, in fact, be as significant as competence.<br />

Some individuals are more directive than others, and individual<br />

style will shift the balance between task and people management<br />

within any group.<br />

The appraisal is more complicated in so far as tasks and<br />

targets are often short-term and easy to measure, whilst the<br />

so-called ‘soft skills’ are hard to evaluate. As an appraiser I<br />

need to accommodate this imbalance, and then address the<br />

corresponding gaps or shortcomings in my own assessment<br />

skills.<br />

So, I ask myself:<br />

• Can you articulate what you are trying to achieve through<br />

your CEO?<br />

• Are you able to identify skills or experience gaps in your<br />

appraisee?<br />

• What data can inform you about these gaps?<br />

• Have you put in place development and investment actions,<br />

consistent with your school values and aims, which target<br />

what you are trying to achieve?<br />

• Are their contradictions or confused messages in your school<br />

structure or culture that inhibit good performance?<br />

I have no ready answers, but these are my professional challenges<br />

on which I must focus. I worry too about the availability,<br />

accuracy and reliability of the evidence for verifying senior<br />

performance. Writing in the Training Journal, Jean Gomes<br />

describes the role that self-deception and prejudice play in the<br />

judgment of rational and intelligent people. When it comes to<br />

assessing CEO behaviours, I recognise that I need to be more<br />

alert to flaws in my own judgment capability that act against the<br />

best interests of the school. Gomes writes:<br />

“Self-deception can be described as true information being<br />

preferentially excluded from our consciousness and replaced<br />

by false information. The impact on a leader’s performance is<br />

considerable, covering a wide scope of issues:<br />

• How we assess risk<br />

• The acceptance of advice<br />

• The ability to process facts objectively<br />

• Giving or withholding support to others<br />

• How we recruit or overlook talent<br />

• How we promote people or hold them back.”<br />

Using the example of what we tell the doctor when asked<br />

about our alcohol intake, Gomes identifies difference between<br />

Summer 2014 | 47

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