S tudent H andbookk - Division of Applied Science and Technology
S tudent H andbookk - Division of Applied Science and Technology
S tudent H andbookk - Division of Applied Science and Technology
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Complaints<br />
If you think there is something wrong with the programme or the course you are<br />
studying, you should complain first to the staff member directly involved in the<br />
matter. If you are not satisfied with his/her answer, you should speak to:<br />
· Course Leader (individual course)<br />
· Year tutor (general matters)<br />
· Technical Support Centre (TSC) supervisor (computing facilities)<br />
· Deputy Programme Leaders/Programme Leader, or<br />
· directly to the Head <strong>of</strong> <strong>Division</strong><br />
You can expect us to do the following:<br />
· Provide the names, contact numbers <strong>and</strong> email addresses <strong>of</strong> your Year<br />
Tutors, lecturers, TSC supervisor, Deputy Programme Leaders <strong>and</strong><br />
Programme Leader on the General Notice Board.<br />
We expect you to do the following:<br />
· Be brave to speak up.<br />
· Talk to your class representatives to rectify the situation.<br />
30 AscISD Programme H<strong>and</strong>book