Student services JCU provides a full range of support services for students to help make the most of their time at university. Whether you need help with an assignment, finding accommodation, or just need someone to talk to, there are dedicated services on campus to assist you. <strong>James</strong> <strong>Cook</strong> <strong>International</strong> The <strong>James</strong> <strong>Cook</strong> <strong>International</strong> office assists every international student at JCU to ensure his or her stay in Australia and at the <strong>University</strong> is a pleasant and productive one. The international office should be your first point of contact if you need assistance. It provides a range of support services and information for students including • preparing for arrival information • free arrival reception service • orientation program • social activities • assistance securing accommodation • orientation tours of Townsville or Cairns cities • assistance in emergencies • personal well-being and welfare support • after hours student assistance helpline • Overseas Student Health Cover (OSHC) information • student advice, advocacy and referral • course admission procedures • returning home program www.jcu.edu.au/international JCU Professional College To complement the skills and knowledge students gain through their studies, the JCU Professional College extends opportunities to students for professional and personal development. The College’s programs focus on building leadership capabilities, professionalism, productive networks and cross-cultural skills to give JCU graduates a career-building edge. All JCU students are members of the Professional College with access to a range of programs in three modules: Leadership, Community Engagement and Cultural Competency. www.jcu.edu.au/procollege Learning Skills Learning advisers provide academic support for all JCU students. Workshops, online tutorials and individual sessions are available to help with: assignment writing, lecture note taking, organisational skills, exam preparation, research skills and support for students from non- English speaking backgrounds. www.jcu.edu.au/learningskills Multi-faith centre This centre caters for students from a diverse range of religious backgrounds and is available at the Cairns and Townsville campuses. It provides pastoral care, spiritual and religious support for students. The <strong>International</strong> office can also provide advice to students on local places of worship. www.jcu.edu.au/chaplaincy Counselling A confidential, free counselling service is provided for students at the Townsville and Cairns campuses by qualified psychologists for a wide range of academic and personal needs. www.jcu.edu.au/student/counselling JCU Student Association The JCU Student Association is directed by elected students and, for a membership fee, provides services and amenities to students. These include: student representation to the <strong>University</strong>, student welfare issues, entertainment, sports facilities and food outlets on the Cairns and Townsville campuses. www.jcu.edu.au/studentassoc Careers and Employment Service The JCU Careers and Employment Service provides information and advice on careers, employment and further study to current JCU students and graduates. Free services include • online job finder, including part-time and vacation jobs • career advice • on-campus career fairs • access to computer-based career guidance programs to help with career choices www.jcu.edu.au/careers Students with disabilities Specialist services are available to students with permanent or temporary disabilities who may require additional information, support or resources. If you need these services, you should contact Accessibility Services as soon as you accept your offer, to discuss your needs. www.jcu.edu.au/office/disability Leading technology As a student at JCU you will enjoy access to the latest technology and a wealth of electronic resources, including access to the JCU network to borrow books from the JCU Library catalogue, submit assignments, contact your lecturers, take part in online class discussions and more. PC and Macintosh laboratories are available on all campuses. Selected computer laboratories are open 24 hours, seven days a week, offering printing facilities on a user-pays basis. Wireless zones let you access the web from your laptop computer at selected sites on campus. Library The JCU Library is one of the best in regional Australia, with the campuses of Townsville and Cairns owning a combined collection of almost half a million volumes. Books can be ordered online and delivered between campuses. Over 24,000 unique electronic journals are accessible as part of a rapidly expanding collection of electronic resources. www.jcu.edu.au/libcomp 44 | www.jcu.edu.au
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