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Thursday 16 October 2014 (PM)
Specialized Tracks
A Revolution in Distribution
So, is this all that difficult?
14:15 – 15:15
PSS, GDS, IT provider…is NDC a challenge?
How are airline IT suppliers working toward
modernizing airline distribution? What are the
blockers and opportunities? Featuring a panel of
GDS and PSS providers, as well as “new” entrants
or call them “others” if you prefer - Hear from
each side and listen to the challenges and
opportunities they face in the transformation
taking place in this world of indirect distribution.
Moderator:
↗ Bryan Wilson, Dir., Industry Architecture, IATA
Panelists:
↗ Jim Davidson, CEO, Farelogix
↗ John Dabkowski, Vice President, Airline
Commercial, Amadeus
↗ Malachi Faughnan, CTO, Datalex
↗ Timothy J O’Neill-Dunne, Managing Partner,
T2Impact Ltd
↗ Steven Ratcliffe, Product Director,
Merchandising, Travelport
↗ Raelynn A. Sink, Director, Global Product
Management, Navitaire
A Revolution in Distribution
More changes, how will the value chain
cope?
16:00 – 16:25
The ‘Managed Business Traveler’ in 2020
One of the most critical customer segments is
corporate traveler. The corporate travel market is
where the fight for market share takes place. IATA
will share, first hand, the findings of a study,
carried out with an external partner, to better
understand how this customer segment will
evolve in the next decade: what, how and where
will the managed business traveler buy?
↗ Julie Tisseaux, Head, Engagement, IATA
16:25 – 16:45
A view of where the world is heading
Hear the views of the world leading search
provider: how are customer needs and behaviors
changing? How do they see the evolution of our
industry and the challenges it faces?
↗ John Lyon, Partnerships & Strategy, Google
WPS 2014
P R O G R A M
D I R E C T O R Y
Airport 2025
14:15 – 15:15
Trends in Passenger Empowerment:
The passenger is the key area where the airport
and airline operation come together. Passengers
have access to a large number of information
sources that can inform them about their journey,
but these often differ. How will your airline and
your airport empower the passenger? This session
looks at:
↗ The SITA beacon registry, and how it helps
communicate to the passenger and airport
staff
↗ The IATA Supernode for UIS – how airlines
and ground handlers can contact the
passenger when baggage goes wrong
↗ Jack Loop, Business Developer, Beacons,
SITA Lab
15:15 – 16:00 Networking Coffee Break
Airport 2025
16:00 – 16:45
Optimal Airport Design in Operations:
Alternatives to the modern airport do exist. How
about a drive through airport, where aircraft never
stop moving? What if the aircraft hold came into
the airport space and passengers loaded their own
luggage? This session will present ideas that
challenge the airport terminal designs being
created today.
↗ André Safir, CEO, Selfcair
16:45 – 17:30
Above the airport – airspace usage in 2025
Efficient airport operations are not determined by
just the airport and its services on the ground.
There is a real need to plan capacity in the air, and
to optimize the flows of aircraft. This means we
have to plan the airport and network operations in
close collaboration with other airport
stakeholders. This session will examine how this
works in practice.
↗ Lorne Cass, Director, Surface Operation, FAA
CIO & IT Executives Forum
14:15 – 14:45
The Digital Airline: Optimized Operations
The Digital Airline is upon us. Digital technology is
providing much needed capability to improve the
operational performance of the world’s airlines.
During this presentation, we will specifically
discuss the transition to paperless and optimized
operations in Flight Operations, Maintenance
Operations and ‘Day of Operations’.
↗ Per A. Norén, Vice President, Digital Aviation
Customer Solutions, Boeing Commercial
Aviation Services
14:45 – 15:15
The next 100 years…a vision for the future of
airline IT
The next era in retailing and merchandising for the
aviation industry.
↗ Hervé Couturier, Executive Vice President,
Research & Development, Amadeus
CIO & IT Executives Forum
16:00 – 16:30
Crossing the Digital Divide
"Let's face it, for many of today's CIOs, when it comes to
budgets, "FLAT" is the new "UP". However, CMOs,
CDOs and other digital stakeholders are spending ever
increasing amounts on technology. How can the
traditional CIO role remain relevant and preserve a
powerful voice in all things tech? Is the CIO destined to
move further behind the scenes, committed to a life of
integrations and support? Or can a modern CIO move to
the forefront and take center stage as the enterprise
prime mover in a new digital age. PwC will share
strategies for the CIO to move beyond technical
relevance towards digital leadership."
↗ Rob Cain, Principal, IT Strategy and Enterprise
Architecture, PwC
16:30 – 17:00
CIO versus Chief Marketing Officer, and the Chief
Digital Officer? (Panel Discussion)
Moderator:
↗ Glenn Morgan, Head of Service
Transformation and Chairman of StB, British
Airways