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POLICIES AND GUIDELINES - The Alberta Library

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<strong>POLICIES</strong><br />

<strong>AND</strong><br />

<strong>GUIDELINES</strong>


Policies and Guidelines<br />

Table of Contents<br />

Committees Policy ....................................................................................... Page 2<br />

Committees Guidelines .......................................................................... Page 3<br />

Finance Policy.............................................................................................. Page 4<br />

Finance Guidelines ................................................................................. Page 6<br />

Membership Policy ..................................................................................... Page 10<br />

Membership Service Recognition Policy .................................................... Page 14<br />

Membership Service Recognition Guidelines ....................................... Page 15<br />

Nomination-Election of the Executive Committee Policy ............................ Page 16<br />

Nomination-Election of the Executive Committee Guidelines ............... Page 18<br />

Personnel Policy ........................................................................................ Page 20<br />

Policy Making Policy and Guidelines ......................................................... Page 21<br />

Reimbursement of Expenses Policy .......................................................... Page 22<br />

Reimbursement of Expenses Guidelines .............................................. Page 23<br />

Service for Non-members Policy ................................................................ Page 24<br />

Services for Non-members Guidelines ................................................. Page 25<br />

Staff Service Recognition Policy ................................................................ Page 26<br />

Staff Service Recognition Guidelines ................................................... Page 27<br />

TAL Card Policy ......................................................................................... Page 28<br />

TAL Card Guidelines ............................................................................ Page 29<br />

Violence in the Workplace Policy ............................................................... Page 30<br />

Violence in the Workplace Guidelines .................................................. Page 31<br />

Employee Handbook .................................................................................. Page 33<br />

Page 1 of 57


COMMITTEES POLICY<br />

Statement of Intent:<br />

<strong>The</strong> Board of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> ensures that there is an effective framework for conducting the<br />

business of the organization.<br />

Policy:<br />

<strong>The</strong> Executive Committee is established in accordance with the Articles and the Board’s Policies on<br />

Terms of Office and Nominations/Elections. <strong>The</strong> Board approves the Terms of Reference for the<br />

Executive Committee.<br />

<strong>The</strong> Board delegates to its Executive Committee responsibility for ongoing business between<br />

meetings, in accordance with the Articles of Association.<br />

Committee work is consistent with <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>’s Strategic Plan.<br />

<strong>The</strong> Terms of Reference for all committees will be reviewed regularly.<br />

Standing Committees:<br />

<strong>The</strong> Board establishes Standing Committees on the recommendation of the Executive Committee<br />

and is responsible for approving Terms of Reference and appointing members.<br />

A Standing Committee is one that is formed to do its assigned work on an ongoing basis.<br />

TAL’s Standing Committees are:<br />

• Nominations/Elections<br />

Service Committees:<br />

<strong>The</strong> Board, Executive Committee and Standing Committees may establish Service Committees.<br />

Service Committees provide advice on development and implementation of a specific service or<br />

group of services. <strong>The</strong>y are on-going as long as their work is relevant to the organization. <strong>The</strong><br />

Executive Committee, and/or Standing Committees based on the recommendation of the Chief<br />

Executive Officer, establishes their structure and approves their terms of reference. <strong>The</strong><br />

appointments to Service Committees are made by the CEO from Directors and/or staff of member<br />

libraries.<br />

Project Teams:<br />

<strong>The</strong> Board, Executive Committee, Standing Committees and Service Committees may establish<br />

Project Teams.<br />

Project Teams are charged with completing a specific project with defined timelines and are<br />

dissolved once their work is completed. Appointments to Project Teams are made by the CEO. <strong>The</strong><br />

creating body is responsible for:<br />

• approving the terms of reference; and<br />

• forwarding the terms of reference to the Executive Committee for information and<br />

review to ensure the work is not being duplicated by another committee and is in<br />

concert with the Strategic Plan.<br />

Approved: November 23, 2012<br />

Revised:<br />

Reviewed: May 13, 2013<br />

Page 2 of 57


COMMITTEES <strong>GUIDELINES</strong><br />

Terms of Reference will be developed in accordance with a standard template.<br />

<strong>The</strong> Terms of Reference for Service Committees and Project Teams will be reviewed at least<br />

every 3 years by the Committee members and TAL Staff with recommendations to the creating<br />

body on any proposed changes.<br />

Approved: December 10, 2012<br />

Revised:<br />

Page 3 of 57


FINANCE POLICY<br />

Statement of Intent<br />

<strong>The</strong> Board ensures effective management of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>’s finances in alignment with<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>’s Vision and Articles of Association.<br />

Policy<br />

1. <strong>The</strong> finances of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> will be managed in an efficient and accurate manner.<br />

1.1. <strong>The</strong> Auditor will be appointed and the audited financial statements will be approved as<br />

per the Articles of Association.<br />

1.2. <strong>The</strong> Executive Committee shall be the audit committee.<br />

1.3. <strong>The</strong> fiscal year of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> shall be January 1 to December 31, inclusive.<br />

1.4. Subsequent years budget shall be presented for approval at the last Board meeting of<br />

the year.<br />

1.5. <strong>The</strong> budget shall be consistent with the Board’s priorities and the organization's longterm<br />

plan.<br />

1.6. Budget practices shall ensure the financial stability and organizational continuity of<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>.<br />

1.7. Members shall approve any change in the fee structure by May 31 of the year<br />

preceding the change.<br />

1.8. In addition to those items specifically included in the budget for each fund, the Chief<br />

Executive Officer may approve unbudgeted items of up to $5,000 provided total<br />

budgeted expenditures for the fund are not exceeded.<br />

1.9. <strong>The</strong> Executive Committee may approve unbudgeted items for each fund up to<br />

$10,000. Expenditures in excess of $10,000 are subject to Board approval.<br />

1.10. <strong>The</strong> signing officers are the Chief Executive Officer and at least two members of the<br />

Executive Committee.<br />

1.11. <strong>The</strong> Chief Executive Officer is authorized to sign contracts, licenses and agreements.<br />

1.12. <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>'s financial records shall be maintained to ensure the security of<br />

the records.<br />

1.13. <strong>The</strong> Board of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> shall ensure that its assets are protected and risks<br />

to the organization are managed effectively.<br />

2. <strong>The</strong> finances are managed in accordance with Accounting Standards for Not-for-Profit<br />

Organizations.<br />

2.1. Assets with a value equal to or more than $2,500 will be capitalized.<br />

3. <strong>The</strong>re is a sound basis for long-term financial management of the affairs of <strong>The</strong> <strong>Alberta</strong><br />

<strong>Library</strong>.<br />

3.1. <strong>The</strong> Board’s reserves shall be:<br />

3.1.1. Capital Asset Reserve: to fund future capital purchases.<br />

3.1.2. Contingency Reserve: to offset operating costs which would be incurred if TAL<br />

should cease operations.<br />

3.1.3. General Reserve: to cover any deficits in the operating fund and to cover onetime<br />

unbudgeted expenses at the discretion of the Executive Committee.<br />

Page 4 of 57


3.2. Investment earnings shall minimize exposure and risk.<br />

3.3. At year end, any excess in income over expenses in the Operating Fund shall be<br />

transferred to the Capital Asset Reserve.<br />

4. <strong>The</strong> Board may support any charitable or public project or any institution, or other<br />

undertaking which supports the vision of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>.<br />

Approved: November 23, 2012<br />

Revised:<br />

• Date<br />

Page 5 of 57


FINANCE <strong>GUIDELINES</strong><br />

1. Audit<br />

1.1. <strong>The</strong> Treasurer, Chief Executive Officer and Finance Manager shall review the<br />

selection of the auditor at least every five years.<br />

1.2. A copy of the audited financial statement shall be provided to each member.<br />

1.3. Signatories for the audited financial statements shall be two members of the<br />

Executive Committee.<br />

2. Banking<br />

2.1. <strong>The</strong> Treasurer, Chief Executive Officer and Finance Manager shall review the<br />

banking services provided to <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> at least every five years.<br />

2.2. A change in bank will be approved by the Executive Committee.<br />

3. Budget<br />

3.1. Budgets shall be prepared according to acceptable accounting standards with:<br />

3.1.1. enough detail to demonstrate accurate projections of revenues and<br />

expenses,<br />

3.1.2. separation of capital and operational items,<br />

3.1.3. appropriate detail for the annual audit; and<br />

3.1.4. disclosure of planning assumptions.<br />

3.2. Budgets shall be based on Board-stated priorities.<br />

3.3. Budgets shall be prepared with conservative estimates i.e. the revenue will be<br />

estimated at its minimum level and the expenditures will be estimated at their<br />

maximum level.<br />

3.4. <strong>The</strong> Chief Executive Officer and the Treasurer shall make recommendations to<br />

the Executive Committee regarding operating and policy matters that will affect<br />

the budget.<br />

4. Capital Assets<br />

4.1. Amortization expense is recorded as expense in the Capital Asset Reserve.<br />

4.2. Capital assets are recorded at cost. Amortization is calculated using the<br />

straight line method as follows:<br />

4.2.1. Computer hardware: 3 years<br />

4.2.2. Furniture and equipment: 5 years<br />

4.2.3. Leasehold improvements: 5 years<br />

5. Central Administration Costs – Externally Restricted Program Grants<br />

5.1. Grants received for externally restricted programs will be assessed an annual<br />

administrative fee for central administration costs as approved in the Operating<br />

Fund budget. A program is any initiative that is anticipated to be ongoing.<br />

5.2. <strong>The</strong> Executive Committee is responsible for monitoring and reviewing the costs<br />

as part of the annual budget preparation process.<br />

5.3. Actual figures will be based on agreements with program funders.<br />

5.4. Each externally restricted program fund shall maintain a contingency reserve, if<br />

Page 6 of 57


allowed by the program funder.<br />

6. Central Administration Costs – Externally Restricted Short Term Project Grants<br />

6.1. <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> will recover administration costs as negotiated for short<br />

term projects, as appropriate. Short term projects are those that have a clearly<br />

defined end date.<br />

7. Corporate Credit Card<br />

7.1. Credit cards are issued to staff at the discretion of the Chief Executive Officer.<br />

Staff are required to acknowledge receipt of the card and the rules for its use.<br />

8. Disposition of Surplus Furniture and Equipment<br />

8.1. Furnishings and equipment of no further value to <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> will be<br />

disposed of in a manner determined by the Chief Executive Officer.<br />

8.2. Computer hardware will be disposed of in an ecologically safe manner. <strong>The</strong><br />

Chief Executive Officer shall ensure that software and all information is<br />

removed from any hardware before disposition.<br />

9. Financial Reporting<br />

9.1. <strong>The</strong> CEO and Finance Manager shall review monthly financial reports. Reports<br />

include:<br />

9.1.1. Income statement<br />

9.1.2. Balance sheet<br />

9.1.3. Aged accounts receivable and payable<br />

9.1.4. Bank and credit card reconciliations<br />

9.1.5. Payroll reports and remittances<br />

9.1.6. GST reconciliation<br />

9.1.7. Petty Cash<br />

9.2. <strong>The</strong> CEO shall review and compare all financial reports for accuracy prior to<br />

their inclusion in meeting packages. When financial reports are produced<br />

outside of the accounting software system, these reports must be compared to<br />

the reports produced from the accounting software to ensure the accuracy of<br />

the reports.<br />

9.3. <strong>The</strong> most current income statement shall be presented at each Executive<br />

Committee and Board meeting.<br />

10. Grant Applications<br />

10.1. <strong>The</strong> Chief Executive Officer is authorized to apply for grants on behalf of <strong>The</strong><br />

<strong>Alberta</strong> <strong>Library</strong>.<br />

11. Investments<br />

11.1. Funds shall be invested as follows:<br />

11.1.1. in debentures or securities issued by the Government of Canada or of<br />

any province of Canada,<br />

11.1.2. in debentures or securities, the payment of which is guaranteed by the<br />

Government of Canada or of any province of Canada,<br />

11.1.3. in debentures or securities issued or guaranteed by a chartered bank<br />

11.2. <strong>The</strong> Chief Executive Officer, or designate, will:<br />

11.2.1. invest funds as appropriate<br />

Page 7 of 57


11.2.2. dispose of any investment so made whenever necessary to meet<br />

expenditures or as prudent from an investment management view.<br />

12. Membership Fees<br />

12.1. Membership fees are invoiced in January of each year and are payable within<br />

30 days.<br />

12.2. Fees will be prorated for members who join after the commencement of the<br />

fiscal year.<br />

13. Petty Cash<br />

13.1. A float of $500 shall be available for petty cash.<br />

14. Purchasing Procedures<br />

14.1. <strong>The</strong> Chief Executive Officer may make purchases up to $5,000 per purchase<br />

on the basis of catalogue selection or best buy as determined by verbal<br />

quotations.<br />

14.2. Amounts over $5,000 and up to $25,000 will be submitted for two or more<br />

written competitive quotes. When a higher priced item is selected, a written<br />

explanation shall be left on the filed quote explaining the reasons for the<br />

purchase.<br />

14.3. Requests for Proposal are required for purchases over $25,000.<br />

14.4. Comparative quotes will not be required if:<br />

14.4.1. No competitive supply market exists; or<br />

14.4.2. A source has been pre-determined and/or approved by the Board as<br />

being the sole source capable of performing the service or supplying<br />

the material in accordance with standards of quality or performance<br />

satisfactory to the Board; or<br />

14.4.3. A source is being selected as a result of an agreement with a third<br />

party; or<br />

14.4.4. <strong>The</strong> procurement constitutes an emergency purchase where lack of<br />

immediate action jeopardizes operations, significantly disrupts service,<br />

or threatens the health and safety of the staff.<br />

14.5. Sole source purchases over $5,000 shall be reported to the Executive<br />

Committee by the Chief Executive Officer.<br />

15. Risk Management<br />

15.1. Risks shall be identified, assessed, monitored, and reviewed annually.<br />

16. Reserves<br />

16.1. <strong>The</strong> Contingency Reserve shall have $300,000.<br />

16.2. <strong>The</strong> amount held in the Contingency Reserve will be reviewed annually by the<br />

Treasurer, Chief Executive Officer and Finance Manager as part of the budget<br />

process.<br />

16.3. Interest earned on reserves will be allocated to the Operating Fund.<br />

17. Security of Financial Records<br />

17.1. <strong>The</strong> Chief Executive Officer shall ensure the security of TAL’s financial records.<br />

Page 8 of 57


18. Signing Authority<br />

18.1. Two signatures are required on each cheque.<br />

18.2. Electronic Funds Transfer may be done on the authority of the CEO. <strong>The</strong><br />

following items may be processed by EFT:<br />

18.2.1. Payroll, including Local Authorities Pension Plan payments and source<br />

deduction remittances.<br />

18.2.2. GST payments to the Government of Canada.<br />

18.2.3. Corporate Credit Card payments<br />

18.2.4. Payments to vendors (excluding payments to individuals) up to $500.<br />

18.3. Any one of the signing authorities is authorized to transfer monies between <strong>The</strong><br />

<strong>Alberta</strong> <strong>Library</strong> bank accounts.<br />

18.4. <strong>The</strong> Chief Executive Officer may sign such agreements that require<br />

expenditure by individual member libraries provide that:<br />

18.4.1. <strong>The</strong>re is a written commitment from those members who will pay for<br />

the services.<br />

Approved: December 10, 2012<br />

Revised:<br />

• Date<br />

Page 9 of 57


Full Membership<br />

MEMBERSHIP POLICY<br />

1. Definition of terms<br />

1.1. A "full member" is a library or library organization that:<br />

1.1.1. Supports the vision, goals and objectives of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>.<br />

1.1.2. Fits one of the full member types.<br />

1.1.3. Provides a resource or acts as a resource.<br />

1.1.4. Pays fees according to the established fee structure.<br />

1.1.5. Has representation on the Board of Directors.<br />

1.1.6. Has voting privileges.<br />

2. Membership categories<br />

2.1. <strong>The</strong>re are eight categories of full membership in <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>:<br />

2.1.1. College and technical institute libraries.<br />

2.1.2. University libraries.<br />

2.1.3. Public libraries.<br />

2.1.4. Regional library systems.<br />

2.1.5. School divisions.<br />

2.1.6. Special libraries.<br />

2.1.7. Other libraries that provide a resource or act as a resource (such as<br />

associations and training institutions).<br />

2.1.8. A designated representative of the Government of the Province of <strong>Alberta</strong>.<br />

3. Eligibility for full membership<br />

3.1. All of the following criteria must be met:<br />

3.1.1. Membership is open to non-profit libraries.<br />

3.1.2. Members must be committed to two fundamental principles:<br />

3.1.2.1. Barrier free access to their resources.<br />

3.1.2.2. Reciprocal access to their collections.<br />

3.1.3. Members must be located in the province of <strong>Alberta</strong>.<br />

3.1.4. Members must provide accessibility to their library’s collections through,<br />

including but not limited to, TAL Online and on a walk-in basis. This<br />

means:<br />

3.1.4.1. <strong>The</strong> library’s integrated library system must be capable of<br />

inclusion in TAL Online.<br />

3.1.4.2. <strong>The</strong> library must provide on-line public catalogue access via the<br />

internet.<br />

3.1.4.3. <strong>The</strong> library’s integrated library system must allow web<br />

interactivity between the patron and the database.<br />

3.1.4.4. <strong>The</strong> library’s integrated library systems must conform with Z39.50<br />

standards or some other communication standard which may be<br />

evolve.<br />

Page 10 of 57


3.1.4.5. Catalogues must conform with basic cataloguing standards and<br />

MARC format.<br />

3.1.4.6. Public library catalogues and patron databases must be<br />

connected to an APLEN Node as a point of searching.<br />

3.1.4.7. <strong>The</strong> library must have access to technical and other staff<br />

necessary to maintain the library’s participation in resource<br />

sharing.<br />

3.1.4.8. <strong>The</strong> library must be willing to give TAL Card access to its primary<br />

clients and of other TAL partners.<br />

4. Responsibilities of Full Membership<br />

4.1. Members have the collections, services, staffing and budget to fulfill their primary<br />

service mandate.<br />

4.2. Members will actively participate in the work of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>.<br />

4.3. Members will have collections and services that are available to other members<br />

and/or their primary users either through interlibrary loan or direct access.<br />

4.4. Members' collections and services will add value to the collective resources of <strong>The</strong><br />

<strong>Alberta</strong> <strong>Library</strong>.<br />

4.5. Membership will have a positive and supportive effect on the health and wellbeing<br />

of existing members and will not cause detriment to any member.<br />

5. Restrictions/limitations<br />

5.1. <strong>The</strong>re is no limit to the number of full members.<br />

5.2. <strong>The</strong> number on the Board of Directors may vary, as each full member shall have<br />

one representative, with one vote, on the Board.<br />

6. Fees<br />

6.1. Fee categories shall be established by the Board of Directors.<br />

6.1.1. Category 1:<br />

Post-secondary institution libraries, including universities, colleges,<br />

technical institutes, research and special libraries, with library and resource<br />

centre budgets greater than or equal to $900,000.<br />

6.1.2. Category 2:<br />

Post-secondary institution libraries, including universities, colleges,<br />

technical institutes and research and special libraries, with library or<br />

resource centre budgets less than $900,000 and greater than $300,000.<br />

6.1.3. Category 3:<br />

Post-secondary institution libraries, including universities, colleges,<br />

technical institutes and research and special libraries, with library or<br />

resource centre budgets less than $300,000.<br />

6.1.4. Category 4:<br />

Regional and public libraries, serving populations greater than 500,000.<br />

6.1.5. Category 5:<br />

Regional and public libraries serving populations less than 500,000 and<br />

more than 100,000.<br />

6.1.6. Category 6:<br />

Page 11 of 57


Public libraries serving populations less than 100,000.<br />

6.1.7. Category 7:<br />

School divisions.<br />

6.2. <strong>The</strong> base fee in all categories will be adjusted by the inflation rate determined by<br />

the Consumer Price Index for <strong>Alberta</strong> as at August of the previous year.<br />

6.3. Fees shall be reviewed every year.<br />

6.4. <strong>The</strong> membership year shall be from January 1 to December 31.<br />

6.5. Membership dues are payable at the commencement of the membership year.<br />

6.6. Fees will be prorated for members who join after the commencement of the fiscal<br />

year.<br />

6.7. Membership fees consist of a “base fee” and a “factor fee”.<br />

6.7.1. Category 1, 2 and 3 members are mainly responsible for providing service<br />

or resources to a population of limited size, and therefore the budget factor<br />

is the most suitable.<br />

6.7.2. Category 4, 5, and 6 members are responsible for providing service to a<br />

community and therefore the population figure is the most suitable.<br />

6.7.3. Category 7 members are mainly responsible for providing service or<br />

resources to a population of limited size measured by a combination of the<br />

number of schools and student enrollment so a combination of these<br />

factors is most suitable.<br />

7. Rights and obligations of members<br />

7.1. Each full member has one representative on the Board of Directors.<br />

7.2. Each full member has one vote.<br />

7.3. Membership is non-transferable.<br />

7.4. Voluntary withdrawal requires written notice of at least one fiscal year.<br />

7.5. Abrogation of responsibility may result in suspension or expulsion of a member.<br />

8. Applying for membership<br />

8.1. Applicants will:<br />

8.1.1. Submit a letter of application stating the applying library adopts the<br />

principles of barrier free access to member resources, and agrees that<br />

reciprocal access to collections will be enabled by <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>.<br />

8.1.2. Complete and submit a <strong>Library</strong> Profile.<br />

8.1.3. Indicate how they will comply with the responsibilities and criteria.<br />

8.2. Applicants meeting the eligibility requirements will be invited to join as full<br />

members, subject to the approval of the Board of Directors. <strong>The</strong> Board shall vote<br />

for potential new members on the basis of the above criteria at one of its two<br />

meetings per year.<br />

8.3. <strong>The</strong> decision of the Board of Directors is final.<br />

Page 12 of 57


Affiliate Membership<br />

9. Definition of terms:<br />

9.1. An "affiliate member" is a person or organization that:<br />

9.1.1. Supports the goals and objectives of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>.<br />

9.1.2. Fits one of the affiliate member types.<br />

9.1.3. Pays an adjusted fee for limited privileges in the consortium.<br />

10. Eligibility for affiliate membership<br />

10.1. Membership is open to persons and organizations.<br />

10.2. Members must be committed to the fundamental principles of <strong>The</strong> <strong>Alberta</strong><br />

<strong>Library</strong>.<br />

11. Restrictions/limitations<br />

11.1. <strong>The</strong>re is no limit to the number of affiliate members.<br />

12. Fees<br />

12.1. <strong>The</strong> fee structure shall be established by the Board of Directors.<br />

12.1.1. Category 8:<br />

Affiliate members, including associations, businesses, individuals and<br />

institutions.<br />

12.2. <strong>The</strong> base fee in all categories will be adjusted by the inflation rate determined<br />

by the Consumer Price Index for <strong>Alberta</strong> as at August of the previous year.<br />

12.3. Fees shall be reviewed every year.<br />

12.4. <strong>The</strong> membership year shall be from January 1 to December 31.<br />

12.5. Membership dues are payable at the commencement of the membership year.<br />

12.6. Fees will be prorated for members who join after the commencement of the<br />

fiscal year.<br />

12.7. Category 8 affiliate members are charged a flat fee.<br />

13. Rights and obligations of members<br />

13.1. An affiliate member may attend meetings as an observer.<br />

13.2. An affiliate member has no voting privileges.<br />

13.3. Affiliate membership is non-transferable.<br />

13.4. Affiliate members do not participate in programs of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>.<br />

13.5. Abrogation of responsibility may result in suspension or expulsion of a<br />

member.<br />

14. Applying for membership<br />

14.1. Applicants meeting the eligibility requirements will be invited to join as affiliate<br />

members, subject to the approval of the Executive Committee.<br />

14.2. Applicants may appeal a decision of the Executive Committee to the Board of<br />

Directors. <strong>The</strong> decision of the Board of Directors is final.<br />

Approved: November 23, 2012<br />

Revised:<br />

Page 13 of 57


MEMBERSHIP SERVICE RECOGNITION POLICY<br />

Statement of Intent:<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> Board of Directors recognizes the service of individuals from<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> membership.<br />

Policy:<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> recognizes the service of individuals from <strong>The</strong> <strong>Alberta</strong><br />

<strong>Library</strong>’s membership based on their level of contribution on committees and/or<br />

project teams.<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> recognizes individuals that have made an outstanding<br />

contribution to the organization in terms of length of service and/or the<br />

implementation of a special project. <strong>The</strong> Pat Jobb Service Award is made at the<br />

discretion of the Executive Committee.<br />

Approved: November 23, 2012<br />

Revised:<br />

Page 14 of 57


MEMBERSHIP SERVICE RECOGNITION <strong>GUIDELINES</strong><br />

Pat Jobb Service Award<br />

Certificate of appreciation and an award not to<br />

exceed $250 in value.<br />

Individual committee and project teams may recognize members. However such<br />

recognition will be at the discretion and expense of the individual committee or<br />

project team’s members and outside the scope of this guideline.<br />

Approved: December 10, 2012<br />

Revised:<br />

Page 15 of 57


NOMINATION / ELECTION OF THE EXECUTIVE COMMITTEE<br />

POLICY<br />

Statement of Intent:<br />

<strong>The</strong> Board of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> shall develop an appropriate process for election of the Executive<br />

Committee.<br />

Policy:<br />

<strong>The</strong> Board shall elect an Executive Committee in accordance with Articles 45, 55 and 56 of the<br />

Articles of Association.<br />

Nominations<br />

• <strong>The</strong> Nominations/Elections Standing Committee calls for nominations for Executive Committee<br />

positions, per the Guidelines, and any positions that became vacant during the current term of<br />

office.<br />

• <strong>Library</strong> type Representative Nominees must be nominated by a Board Member of <strong>The</strong> <strong>Alberta</strong><br />

<strong>Library</strong> (TAL) from their own member type.<br />

• <strong>The</strong> Chairperson can be nominated by any Board member.<br />

• All nominations must be received on the official Nomination Form on or prior to the deadline<br />

noted on the Nomination Form. Each nomination must include the written consent of the<br />

nominee.<br />

• All nomination forms with original signatures will be sent to a Member of the<br />

Nominations/Elections Standing Committee designated on the Nomination Form.<br />

• Written nominations received after the prescribed date will not be accepted. <strong>The</strong> nominator will<br />

be notified that the nomination may be made from the floor at the Board meeting.<br />

• Nominations will also be received from the floor at the Board meeting.<br />

Elections<br />

Election by Acclamation<br />

If there is only one candidate in the membership type scheduled for election, that candidate shall be<br />

deemed elected and no vote is required.<br />

Elections Required<br />

In cases where a vote is necessary, the Nominations/Elections Standing Committee will forward a<br />

list of the candidates to the Chief Executive Officer. <strong>The</strong> Chief Executive Officer shall ensure a ballot<br />

is prepared for distribution by the Nominations/Elections Standing Committee at the Board meeting.<br />

Call for Nominations<br />

A member of the Nominations/Elections Standing Committee shall declare nominations open at the<br />

meeting to provide an opportunity for additional candidates to be nominated for each of the positions<br />

to be elected. Only one call for nominations for each position is required. Board members will be<br />

instructed to add the name of any additional nominees to the ballot.<br />

Voting<br />

A Director shall mark his / her ballot paper indicating choice of candidate. No identifying mark shall<br />

be placed on the ballot in order to maintain secrecy. Only Directors may vote.<br />

Page 16 of 57


Ballot Count<br />

Members of the Nominations/Elections Standing Committee shall collect the ballots and count the<br />

votes.<br />

Tie Vote<br />

One member of the Nominations/Elections Standing Committee will be identified to the Board as<br />

abstaining from the voting. In the event that there is a tie vote, the abstaining member will cast the<br />

deciding vote.<br />

Election Results<br />

A member of the Nominations/Elections Standing Committee shall announce the results of the<br />

election to the Board immediately following the ballot count.<br />

Newly elected Executive Committee members take office at the conclusion of the Board meeting at<br />

which they were elected.<br />

Secrecy<br />

Only the members of the Nominations/Elections Standing Committee shall be present during the<br />

counting of the votes. <strong>The</strong> numerical results of the count, the election records and the materials<br />

shall be kept secure and destroyed after the results of the election are accepted by the Board.<br />

Mid Term Vacancies<br />

• If a vacancy occurs during a Member’s term of office, nominations will be called for in<br />

accordance with the Nomination/Election of the Executive Committee Policy and an election held<br />

at the next scheduled meeting of the Board of Directors, to fill the remainder of the Member’s<br />

term of office.<br />

• If the next Board of Directors meeting is more than 3 months away, the Executive Committee will<br />

appoint a member from that sector to fill the vacancy until the next Board meeting when an<br />

election will be held according to the Nomination/Election of the Executive Committee Policy.<br />

Power of the Board<br />

In the event of any failure to comply with procedure relating to the election of members to the<br />

Executive, the Board shall have the power to take any action it deems necessary to validate or<br />

disallow the nomination, the counting of the ballots or the election.<br />

Terms of Office<br />

<strong>The</strong> maximum a member may serve in any one position shall be four consecutive years. Those<br />

positions representing membership categories that only have one member may serve additional<br />

consecutive years.<br />

When a Director who is a member of the Executive Committee resigns or is deemed to have<br />

resigned from the Board, they are also deemed to have resigned from the Executive Committee.<br />

Terms of Office for the members of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> Board Executive Committee will be<br />

staggered, as per the Guidelines, in order to provide continuity to the work of the Committee.<br />

Approved: November 23, 2012<br />

Revised:<br />

Page 17 of 57


NOMINATION / ELECTION OF THE EXECUTIVE COMMITTEE<br />

<strong>GUIDELINES</strong><br />

TERMS OF OFFICE/ELECTION CALENDAR<br />

Chairperson .......................................................................... Odd numbered years<br />

Secretary/Treasurer ............................................................. Even numbered years<br />

College and Technical Institute Libraries .............................. Odd numbered years<br />

Public Libraries .................................................................... Even numbered years<br />

Regional <strong>Library</strong> Systems ..................................................... Odd numbered years<br />

University Libraries .............................................................. Even numbered years<br />

Member-at-Large 1 ............................................................... Odd numbered years<br />

Member-at-Large 2 .............................................................. Even numbered years<br />

Province of <strong>Alberta</strong> .........................At the discretion of the Government of <strong>Alberta</strong><br />

If any of the categories do not have representatives, additional directors will be elected to the<br />

board Executive Committee.<br />

Approved: December 10, 2012<br />

Revised: May 13, 2013<br />

Reviewed: May 13, 2013<br />

Page 18 of 57


SAMPLE NOMINATION FORM<br />

TAL Executive Elections (insert year) Nomination Form<br />

Nominations received after (insert date) will be returned to sender.<br />

I am submitting the following name as a candidate for the position of:<br />

(check one)<br />

(list vacant positions) _____<br />

Chairperson<br />

_____<br />

Candidate Information:<br />

Name ________________________________________________________________<br />

<strong>Library</strong><br />

______________________________________________________________<br />

Address ______________________________________________________________<br />

City __________________________________Postal Code _____________________<br />

Phone (w) _____________________________ (h) ____________________________<br />

Fax (w) _________________________ E-mail ______________________________<br />

Candidate’s signature ________________________________________<br />

I have contacted the Nominee and he/she has agreed to this nomination.<br />

Name _____________________________ Member type ______________________<br />

Your Signature __________________________<br />

Date _______________________<br />

SEND SIGNED FORM BY (insert date) to:<br />

ADDRESS:<br />

TAL Nominations/Elections Standing Committee<br />

c/o ________________________<br />

________________________<br />

________________________<br />

________________________<br />

OR FAX to: (insert number) Attention:<br />

_________________________<br />

OR Email to: ________________________________________________<br />

Page 19 of 57


PERSONNEL POLICY<br />

Statement of Intent:<br />

<strong>The</strong> Board of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> will be a fair and responsible employer.<br />

Policy:<br />

<strong>The</strong> Board shall comply with all relevant Provincial and Federal Laws and<br />

Regulations governing human relations.<br />

<strong>The</strong> Executive Committee shall establish Employment Guidelines and review<br />

them every 2 years.<br />

<strong>The</strong> Chief Executive officer is responsible for ensuring all staff members are<br />

apprised of the Employment Guidelines.<br />

<strong>The</strong> Executive Committee is responsible for personnel matters relating to the Chief<br />

Executive Officer.<br />

Approved: November 23, 2012<br />

Revised:<br />

Page 20 of 57


POLICY MAKING<br />

Statement of Intent:<br />

<strong>The</strong> Board of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> shall ensure the establishment and review of policy in<br />

order to direct the operation of the organization.<br />

Policy:<br />

<strong>The</strong> Executive Committee is responsible for policy development and for recommending<br />

policies to the Board.<br />

Any Director, committee or government agency as a full member of TAL may suggest policy<br />

for development or amendment to the Executive Committee.<br />

All policy recommendations shall be clearly written and based on the philosophy of <strong>The</strong><br />

<strong>Alberta</strong> <strong>Library</strong>. Policy shall comply with federal and provincial laws, the Articles of<br />

Association and the existing body of policies.<br />

<strong>The</strong> Board approves policies by means of one reading at any scheduled Board meeting.<br />

<strong>The</strong> Executive Committee approves guidelines by motion.<br />

Each Policy and Guideline is reviewed regularly.<br />

<strong>The</strong> Membership will be given sufficient time to examine new or revised policy prior to the<br />

Board Meeting at which approval is requested.<br />

Approved: April 20, 2012<br />

Revised:<br />

Reviewed: May 13, 2013<br />

•<br />

Guidelines:<br />

1. Policies and Guidelines are reviewed at least every three years.<br />

Approved: December 10, 2012<br />

Revised:<br />

Reviewed: May 13, 2013<br />

•<br />

Page 21 of 57


REIMBURSEMENT OF EXPENSES POLICY<br />

1. Statement of Intent:<br />

1.1. <strong>The</strong> Board of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> ensures reasonable remuneration for members<br />

engaged in the business of the organization.<br />

2. Policy:<br />

2.1. <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> shall reimburse its staff and member library staff for expenses<br />

incurred while engaged in the business of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>. Directors participate in<br />

Board meetings at the expense of their institutions.<br />

2.2. <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> shall reimburse committee members for expenses incurred during<br />

the course of their participation in <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> committee activities.<br />

2.3. <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> shall reimburse individuals who have been asked by the Executive<br />

Committee to represent <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> at specific events or functions.<br />

2.4. <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> reimburses its staff members for expenses incurred in meeting<br />

their job requirements.<br />

2.5. Eligible expenses shall be reimbursed as per the Guidelines.<br />

Approved: November 23, 2012<br />

Revised:<br />

• Date<br />

Page 22 of 57


REIMBURSEMENT OF EXPENSES <strong>GUIDELINES</strong><br />

<strong>The</strong> following expenses are eligible for reimbursement:<br />

1. Expense Claims<br />

1.1. Expense claim forms, accompanied by all necessary receipts and/or documentation,<br />

normally will be completed and submitted to the Chief Executive Officer within one<br />

month of the meeting, function or event for which the expenses are being claimed.<br />

2. Hosting<br />

2.1. Approved hosting expenses will be reimbursed. Receipts are required. All hosting<br />

expense receipts shall state the name and company/institution of the individual hosted.<br />

3. Incidentals<br />

3.1. $8.00/day<br />

3.2. Employees and committee members may claim an incidental allowance of $8.00 for<br />

every 24 hour period of travel away from home. Incidental expenses include,<br />

telephone calls home, coin laundry, public transit, dry cleaning, and meter parking. No<br />

receipts are required for this allowance. <strong>The</strong> incidental allowance will be reimbursed in<br />

Canadian funds only.<br />

4. Meal Allowance (no receipts required)<br />

4.1. Per diem Total $46.00/day<br />

• $11.50 Breakfast<br />

• $11.50 Lunch<br />

• $23.00 Dinner<br />

4.2. Meal allowances will not be reimbursed when included with airfare, train fare or when<br />

included in registration/conference fees. Alcoholic beverages will not be reimbursed.<br />

5. Private Accommodations<br />

5.1. $20.00/night<br />

5.2. When an individual chooses to stay with friends or relatives, the individual will be<br />

reimbursed for each night. This allowance is intended to allow for suitable recognition<br />

for the host. No receipt is required.<br />

6. Transportation<br />

6.1. Individuals will use the most cost effective mode of transportation. Actual costs<br />

incurred shall be reimbursed for airfare, bus fare, car rental, taxis and train fare.<br />

Receipts are required.<br />

6.2. Mileage will be reimbursed at the Provincial Government rate.<br />

6.3. Reimbursement for the use of private automobiles while on <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong><br />

business is based upon the number of kilometers driven or estimated map mileage,<br />

and will normally be limited to 300 kilometer round trip from the meeting location.<br />

6.4. Individuals will be reimbursed for parking expenses with submission of receipts.<br />

Approved: December 10, 2012<br />

Revised: Date<br />

Page 23 of 57


SERVICES FOR NON-MEMBERS POLICY<br />

Statement of Intent:<br />

To further the strategic goals and support the values of the organization, the<br />

Board of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> is interested in pursuing opportunities to provide<br />

contractual services to non-member organizations.<br />

Policy:<br />

<strong>The</strong> Board will provide a framework for extension of services to non-members,<br />

including an appropriate fee structure.<br />

<strong>The</strong> Executive Committee will establish fee structures, appropriate to the<br />

services provided.<br />

This policy does not apply to current TAL members. Existing members who opt<br />

out of TAL membership are ineligible for services.<br />

Approved: November 23, 2012<br />

Revised:<br />

Page 24 of 57


SERVICES FOR NON-MEMBERS <strong>GUIDELINES</strong><br />

Within the context of the Services to Non-members Policy services may be<br />

offered to non-members libraries and jurisdictions for not less than complete cost<br />

recovery.<br />

Approved: December 10, 2012<br />

Revised:<br />

•<br />

Page 25 of 57


STAFF SERVICE RECOGNITION POLICY<br />

Statement of Intent:<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> Board of Directors recognizes the contributions of staff<br />

members to the success of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong>.<br />

Policy:<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> recognizes the service of current staff members at <strong>The</strong><br />

<strong>Alberta</strong> <strong>Library</strong> based on the consecutive years of service to the organization.<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> recognizes the service of permanent staff members who<br />

have resigned or retired from <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> based on the length of service<br />

to the organization.<br />

Approved: November 23, 2012<br />

Revised:<br />

Page 26 of 57


STAFF SERVICE RECOGNITION <strong>GUIDELINES</strong><br />

<strong>The</strong>se guidelines will be applied on the anniversary date.<br />

For recognition of current staff:<br />

At 5 years<br />

At 10 years<br />

Certificate of appreciation and an award<br />

not to exceed $100.<br />

Certificate of appreciation and an award<br />

not to exceed $200.<br />

At 15 years and every 5 years Certificate of apprication and an award<br />

thereafter not to exceed $300.<br />

For recognition of retiring or resigning staff:<br />

Normally, recognition is as follows:<br />

From 2 to 5 years service<br />

From 6 to 10 years<br />

From 10 to 15 years<br />

Certificate of appreciation and a gift not<br />

to exceed $50 in value.<br />

Certificate of appreciation and a gift not<br />

to exceed $100 in value.<br />

Certificate of appreciation and a gift not<br />

to exceed $200 in value.<br />

16 years and over Certificate of appreciation and a gift not<br />

to exceed $300 in value.<br />

Approved: December 10, 2012<br />

Revised:<br />

•<br />

Page 27 of 57


THE ALBERTA LIBRARY CARD POLICY<br />

Statement of Intent:<br />

<strong>The</strong> Board of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> is responsible for establishing policy on<br />

reciprocal borrowing among member libraries.<br />

Policy:<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> was established by the library community to ensure that<br />

<strong>Alberta</strong>'s citizens have access to a wide variety of current and valuable<br />

information. <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> card is one means of enabling expanded access<br />

to the physical collections of participating libraries.<br />

Member libraries shall participate in the TAL Card program.<br />

<strong>Alberta</strong> <strong>Library</strong> Card holders will not be charged a fee for borrowing materials<br />

from participating libraries outside their home library.<br />

Approved: November 23, 2012<br />

Revised:<br />

Page 28 of 57


THE ALBERTA LIBRARY CARD <strong>GUIDELINES</strong><br />

Lost Materials<br />

Participating libraries will be reimbursed for the replacement costs of lost<br />

materials, within TAL’s budgetary restraints. Overdue fines and cataloguing or<br />

processing costs are not reimbursed.<br />

Replacement costs for lost materials must be documented by an overdues claims<br />

notice or by a recognized standard pricing source and cannot exceed $200 per<br />

item. If an item is out of print, <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> will reimburse, within<br />

budgetary constraints, the average price per item in the appropriate category<br />

from the Bowker Annual or similar publication, unless the library provides other<br />

documentation.<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> has a limited budget for the reimbursement of lost materials.<br />

Should the claims exceed the amount allocated for reimbursement, the amount<br />

reimbursed for each item will be pro-rated.<br />

Approved: December 10, 2012<br />

Revised:<br />

•<br />

Page 29 of 57


VIOLENCE IN THE WORKPLACE POLICY<br />

Statement of Intent:<br />

<strong>The</strong> Board of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> (TAL) is committed to the prevention of workplace<br />

violence and promotes a violence free environment in which all people respect one<br />

another and work together to achieve common goals. Any workplace violence<br />

committed by or against any employee or any other persons associated with the<br />

organization is unacceptable conduct and will not be tolerated.<br />

Policy:<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> develops and maintains violence prevention practices in all offices to<br />

create a respectful and safe work environment and ensures that it complies with the<br />

<strong>Alberta</strong> Occupational Health and Safety Act, Regulation and Code.<br />

This policy applies to all TAL employees full-time, part-time and temporary and persons<br />

acting on behalf of TAL, such as contractors and consultants.<br />

TAL shall consider workplace violence as a hazard and when conducting hazard<br />

assessments, shall include employees in this assessment.<br />

TAL shall ensure that employees understand how to recognize workplace violence, the<br />

procedures for responding to, reporting on and investigating incidents or violence in the<br />

workplace.<br />

No action shall be taken against an individual for making a complaint, unless the<br />

complaint is made maliciously.<br />

Employees are required to be familiar with and follow the procedures for responding to,<br />

reporting on incidents of violence, and preventing workplace violence.<br />

Definitions:<br />

Violence: Violence whether at a work site or work related, means the threatened,<br />

attempted, or actual conduct of a person that causes or is likely to cause physical injury.<br />

Work site: A location where an employee is, or is likely to be, engaged in any<br />

occupation and includes any vehicle or mobile equipment, used by an employee in an<br />

occupation.<br />

Approved: November 23, 2012<br />

Revised:<br />

Page 30 of 57


VIOLENCE IN THE WORKPLACE <strong>GUIDELINES</strong><br />

Hazard Assessment<br />

Hazard assessments regarding workplace violence will be completed as part of the<br />

overall hazard assessment program. Employees will participate in such assessments.<br />

Response to Incidents<br />

Employees exposed to potential or actual situations of violence in the workplace should<br />

take one or all of the following actions, depending on the severity and location of the<br />

situation:<br />

• Make it known to the alleged offender that their behavior is not acceptable.<br />

• Leave the area immediately<br />

• Lock office doors and remain inside to call building security<br />

• Call for assistance from a co-worker, building security staff or 911.<br />

Reporting incidents<br />

Employees should report incidents of workplace violence as soon as possible to their<br />

supervisor, his/her designate or the Chief Executive Officer. <strong>The</strong>y will be asked to<br />

cooperate with any investigation surrounding the incident.<br />

In addition to verbally reporting workplace violence issues to supervisors as soon as<br />

possible after the incident, employees are required to report incidents in writing on the<br />

Violence Incident Report Form.<br />

<strong>The</strong> documentation should be submitted to their supervisor or the Chief Executive<br />

Officer as soon as possible after the incident.<br />

<strong>The</strong> supervisor will ensure that the Chief Executive Officer and Administrative Services<br />

Manager are notified of all instances of violence in the workplace that directly involve an<br />

employee.<br />

Building security will be notified if appropriate.<br />

Investigation of incidents<br />

Incidents will be investigated in an objective and timely manner.<br />

Investigation will include interviewing victims and witnesses.<br />

Reports of incidents of violence will be kept confidential.<br />

Page 31 of 57


Victim support<br />

TAL will ensure that employees are advised to consult with a health professional of their<br />

choice for treatment or referral, if they have a physical injury or adverse symptoms<br />

resulting from a workplace violence incident, or are exposed to workplace violence.<br />

Employees should seek appropriate internal and/or external assistance in relation to<br />

incidents of workplace violence.<br />

Police Services may also be called if there is a concern for the safety of an employee.<br />

Employee training<br />

TAL will integrate workplace violence prevention into employee orientations and into<br />

normal workplace practices and procedures.<br />

Staff meetings will be used to hold training and awareness.<br />

Other<br />

Further remedies surrounding workplace violence issues identified by staff will be<br />

created and communicated back to staff. <strong>The</strong>se include, but are not limited to, working<br />

alone.<br />

This policy shall become part of the TAL Personnel Handbook.<br />

Issues that arise under this policy will be reviewed to determine if this policy needs<br />

revision.<br />

Approved: December 10, 2012<br />

Revised:<br />

•<br />

Page 32 of 57


EMPLOYEE<br />

H<strong>AND</strong>BOOK<br />

Page 33 of 57


Table of Contents<br />

INTRODUCTION ....................................................................................................................... 1<br />

OUR VALUES ............................................................................................................................ 2<br />

DEFINITIONS ............................................................................................................................ 3<br />

EMPLOYMENT .......................................................................................................................... 3<br />

Hours of Work ........................................................................................................................ 3<br />

Flexibility in Hours of Work ..................................................................................................... 3<br />

Recruitment ............................................................................................................................ 3<br />

Probation ................................................................................................................................ 4<br />

References ............................................................................................................................. 4<br />

Funding Availability .................................................................................................................... 4<br />

PERFORMANCE MANAGEMENT <strong>AND</strong> ASSESSMENT ........................................................... 4<br />

Performance Assessment ....................................................................................................... 4<br />

Annual Performance Adjustment ............................................................................................ 5<br />

COMPENSATION <strong>AND</strong> SALARY ADMINISTRATION ............................................................... 5<br />

Salary Budget and Economic Adjustments ............................................................................. 5<br />

Classification .......................................................................................................................... 5<br />

Salary Grid and Placement in a Salary Range ........................................................................ 5<br />

Acting Pay (Temporary - Promotion or Assuming Duties and Responsibilities) ....................... 5<br />

Overtime ................................................................................................................................. 6<br />

Management Earned Days Off (EDO’S) ................................................................................. 6<br />

Vehicle Use and Expenses ..................................................................................................... 6<br />

BENEFITS ................................................................................................................................. 6<br />

Employee Group Benefits Plan ............................................................................................... 6<br />

<strong>Alberta</strong> Health Care Premiums ............................................................................................... 7<br />

Local Authorities Pension Plan (LAPP) ................................................................................... 7<br />

Sick Leave .............................................................................................................................. 8<br />

Medical and Dental Appointments .......................................................................................... 8<br />

Extended Illness Leave .......................................................................................................... 8<br />

Worker’s Compensation ......................................................................................................... 8<br />

Vacation ................................................................................................................................. 9<br />

General Holidays .................................................................................................................... 9<br />

Continuing Education and Training .......................................................................................10<br />

LEAVES OF ABSENCE ............................................................................................................10<br />

Leave without Pay .................................................................................................................10<br />

Maternity, Parental and Reservist Leave ...............................................................................10<br />

Bereavement Leave ..............................................................................................................10<br />

Compassionate Care Leave ..................................................................................................10<br />

Jury Duty ...............................................................................................................................10<br />

Election Days ........................................................................................................................11<br />

OCCUPATIONAL HEALTH <strong>AND</strong> SAFETY ................................................................................11<br />

WORKING ALONE ...................................................................................................................11<br />

This section has not yet been revised.<br />

VIOLENCE IN THE WORKPLACE ............................................................................................12<br />

This section has not yet been revised.<br />

Statement of Intent ................................................................................................................12<br />

Policy Statement ...................................................................................................................13<br />

Definitions .............................................................................................................................13<br />

Page 34 of 57


Violence .............................................................................................................................13<br />

Work site ............................................................................................................................13<br />

Procedures ............................................................................................................................13<br />

Hazard Assessment ...........................................................................................................13<br />

Response to Incidents........................................................................................................13<br />

Reporting incidents ............................................................................................................14<br />

Investigation of incidents ....................................................................................................14<br />

Victim support ........................................................................................................................14<br />

Employee training ..................................................................................................................14<br />

Other .....................................................................................................................................14<br />

APPENDICES<br />

1.Overtime Agreement ............................................................................................................ 167<br />

2.Salary Grid ........................................................................................................................... 168<br />

3.Code of Conduct .................................................................................................................. 169<br />

Page 35 of 57


INTRODUCTION<br />

<strong>The</strong>se guidelines are intended to facilitate mutual respect, good communication and<br />

professionalism while endeavoring to be fair to both the Board and staff.<br />

<strong>The</strong> information in this document applies to all positions within TAL, with the exception<br />

of the Chief Executive Officer and those employees seconded from other institutions.<br />

<strong>The</strong> Chief Executive Officer is responsible for all aspects of personnel management<br />

within TAL, and may delegate responsibility to supervisors and members of the<br />

Management Team, as appropriate.<br />

For topics which are not covered within this document, the employee is encouraged to<br />

discuss the matter with his/her immediate supervisor, the Finance Manager or the Chief<br />

Executive Officer.<br />

Page 36 of 57


OUR VALUES<br />

Cooperation and Collaboration<br />

We embrace diverse interests and facilitate active participation in our activities.<br />

Respect<br />

We honour diversity in an atmosphere of inclusion and candour.<br />

Innovation<br />

We are a catalyst for positive change and continuously seek opportunities to<br />

enhance library services.<br />

Learning<br />

We support the development of a skilled and knowledgeable library community.<br />

Accountability<br />

We practice openness, and are responsive to the evolving needs of the <strong>Alberta</strong><br />

library community.<br />

Page 37 of 57


DEFINITIONS<br />

Permanent Employee:<br />

Term Employee:<br />

Wage Employee:<br />

Seconded Staff:<br />

Full time:<br />

Part-time:<br />

Anniversary Date:<br />

LSI:<br />

Management Team:<br />

An employee who has successfully completed the<br />

probationary period and whose employment has no predetermined<br />

end point.<br />

An employee who is hired for a specified term. Term<br />

employees may be paid on a monthly salary or an<br />

hourly rate.<br />

Employees who are paid on an hourly basis.<br />

A staff member whose services are contracted through<br />

an arrangement with another institution for a specified<br />

period of time and whose compensation and benefits<br />

are determined by their home institution.<br />

An employee whose regular hours of work are 35 hours<br />

per week.<br />

An employee whose regular hours of work are less than<br />

35 hours per week.<br />

<strong>The</strong> employee’s first day of work, which is generally the<br />

date as stated in the letter of employment.<br />

Long Service Increment<br />

<strong>The</strong> following positions shall comprise TAL’s<br />

Management Team: CEO, APLEN Director,<br />

Communications Director, Finance Manager, and<br />

Executive Assistant<br />

EMPLOYMENT<br />

Hours of Work<br />

Office hours are normally 8:30 a.m. to 4:30 p.m., Monday through Friday. Employees<br />

are entitled to two fifteen minute breaks and one unpaid hour for lunch.<br />

Flexibility in Hours of Work<br />

Changes to regular scheduled hours may be approved at the discretion of the Chief<br />

Executive Officer, and upon the recommendation of the Supervisor.<br />

Recruitment<br />

TAL is committed to the principle of equal opportunity. As an employer, TAL welcomes<br />

diversity in the workplace and encourages applications from all qualified applicants.<br />

All permanent vacant positions will be posted.<br />

Page 38 of 57


Probation<br />

<strong>The</strong> probationary period for a new employee is normally three months, with the option to<br />

extend as necessary to a maximum of nine months. During this period, the employee<br />

will be evaluated on his/her job performance.<br />

<strong>The</strong> probationary period for members of the Management Team shall be six months,<br />

with the option to extend as necessary to a maximum of twelve months.<br />

At the completion of the probationary period, the Supervisor will file a written<br />

performance review. <strong>The</strong> probationary period may be extended on recommendation of<br />

the supervisor, and at the discretion of the Chief Executive Officer.<br />

References<br />

<strong>The</strong> Chief Executive Officer or immediate supervisor may provide employment<br />

references upon request for TAL employees.<br />

Funding Availability<br />

All items, including but not limited to, salary levels, increments, benefits, and expense<br />

reimbursement levels are subject to budget availability.<br />

PERFORMANCE MANAGEMENT <strong>AND</strong> ASSESSMENT<br />

Performance Assessment<br />

TAL believes that all employees come to work to do a good job and to take ownership of<br />

their work responsibilities. TAL believes, therefore, that it is has a responsibility to ensure<br />

that all employees have the necessary training, knowledge, resources and feedback to do a<br />

good job and to make good, informed decisions. TAL believes that all employees should<br />

receive ongoing feedback regarding their performance. If performance is not productive, it<br />

should not come as a surprise to the employee and appropriate steps should be taken to<br />

improve performance for the sake of the employee, co-workers and the workplace<br />

environment.<br />

Supervisors must complete annual performance appraisals for each employee under their<br />

supervision. This is a joint activity between the Supervisor and the employee. <strong>The</strong><br />

annual performance appraisal of each employee shall be completed within one month prior<br />

to the employee's anniversary date of employment.<br />

Interim reviews shall be conducted during the period under review.<br />

<strong>The</strong> performance assessment of the CEO shall be conducted by the Personnel Committee.<br />

Page 39 of 57


Annual Performance Adjustment<br />

<strong>The</strong> amount of a salary increase provided to an employee, if any, will be based on an<br />

assessment of their performance in the preceding year.<br />

Should the assessment not be complete by the employee’s anniversary date, the<br />

employee may receive a single increment.<br />

COMPENSATION <strong>AND</strong> SALARY ADMINISTRATION<br />

Salary Budget and Economic Adjustments<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> salary grid will be reviewed annually by the Executive Committee as<br />

part of the budget process.<br />

Classification<br />

<strong>The</strong> Chief Executive Officer makes the final decision on classification of new positions or<br />

reclassification of existing positions.<br />

Salary Grid and Placement in a Salary Range<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> has adopted a salary grid consisting of five salary bands. <strong>The</strong> salary<br />

bands recognize differences in the scope of duties and responsibilities of positions.<br />

Each band includes ten levels with set increments for each level.<br />

<strong>The</strong> entry level or development level pay for an individual who does not possess the full<br />

qualifications for a position is one increment below the range minimum.<br />

Employees are eligible for the long service increment (LSI) once they have reached the<br />

top of their salary band, and have been employed by <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> for a minimum of<br />

seven years.<br />

An employee will continue at their current salary if:<br />

• An employee is transferred or moved to a lower level position.<br />

• An employee’s position is re-evaluated to a lower level classification based on<br />

organizational requirements of the position.<br />

• <strong>The</strong> employee’s current annual base salary exceeds the maximum of the salary<br />

range for that position.<br />

Acting Pay (Temporary - Promotion or Assuming Duties and Responsibilities)<br />

Acting pay is provided when all or a significant portion of a higher level of responsibility<br />

and authority is assigned and includes the decision making authority of the position.<br />

Acting pay is additional compensation for a temporary assignment of more than one full<br />

month to a position of increased responsibility.<br />

Acting pay may be authorized from a minimum of 5% and up to a maximum of 10% of<br />

the assigned employee’s base salary for periods of one or more months.<br />

Page 40 of 57


Acting pay is intended to be administered in a flexible manner, based on the Chief<br />

Executive Officer’s or Director’s discretion and depends on the circumstances.<br />

Overtime<br />

Overtime is provided to non-management employees. Overtime must be approved in<br />

advance, in writing, by the supervisor, and must be documented on monthly time sheets<br />

or absence reports. Any overtime not authorized by the supervisor may not be<br />

approved for compensation.<br />

Overtime will be compensated according to the terms of the Overtime Agreement.<br />

No more than a total of thirty-five hours can be accrued at any given time. <strong>The</strong> CEO may<br />

schedule and require staff to use lieu time.<br />

In lieu time is not granted for attendance at or travel to professional development<br />

opportunities.<br />

Management Earned Days Off (EDO’S)<br />

Members of the Management Team are not eligible for overtime. TAL will provide<br />

management with five “earned days off” (EDO’s) per year in lieu of overtime.<br />

Management earned days may not be carried into the next year.<br />

Vehicle Use and Expenses<br />

Employees are reimbursed for expenses incurred on TAL business. <strong>The</strong> claim<br />

procedure and rates are described in TAL's "Policy and Procedures for Reimbursement<br />

of Expenses."<br />

BENEFITS<br />

Employee Group Benefits Plan<br />

Permanent employees are eligible for Group Benefits following a waiting period of three<br />

months, according to the terms of the benefits provider. <strong>The</strong> waiting period may be<br />

waived or shortened at the discretion of the Chief Executive Officer.<br />

Group benefits include:<br />

• Accidental Death and Dismemberment<br />

• Dental Care<br />

• Dependant Life Insurance (if applicable)<br />

• Extended Health Care<br />

• Group Life Insurance<br />

• Long Term Disability Insurance<br />

Participation in the following is mandatory:<br />

• Accidental Death and Dismemberment<br />

• Dependant Life Insurance (if applicable)<br />

• Group Life Insurance<br />

• Long Term Disability<br />

Page 41 of 57


Dental Care, Extended Health Care, and Vision Care are optional only if the employee<br />

or dependants have similar coverage elsewhere. Employees covered under spousal<br />

plans may opt to be included in the TAL plan in order to coordinate benefits.<br />

TAL pays 100% of the premiums for:<br />

• Extended Health Care<br />

• Dental Care<br />

Employees are required to pay (100%) of the premiums for:<br />

• Accidental Death and Dismemberment<br />

• Dependant Life Insurance<br />

• Group Life Insurance<br />

• Long Term Disability<br />

Employees must continue with the Group Benefit Plan if on paid leave.<br />

Employees may elect to continue participation in the Group Benefit Plan while on<br />

Maternity, Parental or Reservist leave up to a maximum of one year. <strong>The</strong> employee is<br />

responsible for the employee portion of the benefits premium. Effective January 1, 2013<br />

employees will also be responsible for the employer portion of the benefits premium.<br />

<strong>Alberta</strong> Health Care Premiums<br />

Employees are responsible for paying any <strong>Alberta</strong> Health Care Premiums.<br />

Local Authorities Pension Plan (LAPP)<br />

All permanent employees who work 30 or more hours per week on average in a service<br />

year must participate in LAPP, unless they are not eligible according to the terms of the<br />

Plan.<br />

<strong>The</strong>re will be a 3 month waiting period for new employees. <strong>The</strong> CEO may waive the<br />

waiting period. New employees who are already participating in LAPP upon their hire<br />

will continue with the Plan with no waiting period provided there is no gap in service.<br />

Employees who work 21 or more hours per week, but less than 30 hours per week, may<br />

elect whether or not to participate in LAPP. Employees who elect to participate in LAPP<br />

must continue to do so until their employment ends or they become ineligible due to a<br />

change in their reemployment status. Employees who elect not to participate shall sign a<br />

waiver indicating their choice. <strong>The</strong>y shall then be ineligible to join LAPP at any future<br />

date unless their participation becomes compulsory because of a change in their<br />

employment status.<br />

Employees who work less than 21 hours per week and temporary employees are not<br />

eligible to participate.<br />

Employees eligible for participation in LAPP who are on paid leaves, full or partial, must<br />

continue to participate in LAPP.<br />

Page 42 of 57


For the CEO, when employed under a fixed term contract rather than a continuing<br />

employment contract, participation in LAPP is voluntary.<br />

During leaves of absence without pay, any continued contributions to LAPP will be<br />

governed by LAPP regulations.<br />

Sick Leave<br />

Employees must notify their supervisor of unexpected absences within the hour prior to when<br />

he/she is expected to be at work. <strong>The</strong> Chief Executive Officer may require the employee to<br />

provide a medical certificate for sick leave used.<br />

Permanent and term employees accrue fifteen days per year for personal illness or injury,<br />

medical appointments or for the care of immediate family members. Sick leave is pro-rated<br />

for part-time permanent and term employees.<br />

Unused sick leave may be accumulated to a total of eighty-five days. Unused sick leave<br />

will not be paid out upon termination or resignation.<br />

An employee on sick leave receives the regular rate of pay and the number of days paid<br />

are subtracted from the sick days provided.<br />

No sick leave is accrued while an employee is on Maternity, Parental, or Reservist<br />

Leave; or any other unpaid leave.<br />

Medical and Dental Appointments<br />

Employees are expected to schedule their medical and dental appointments in order to<br />

attend such appointments on their own time. When this is not possible, employees<br />

requiring time off for medical and dental appointments not exceeding three hours shall<br />

have this time off without deduction of Sick Leave. Appointments longer than three<br />

hours shall be counted as sick leave for the entire absence.<br />

<strong>The</strong> Chief Executive Officer may require the employee to provide a medical certificate<br />

for medical appointments.<br />

Extended Illness Leave<br />

Up to two weeks paid leave will be granted at the discretion of the Chief Executive<br />

Officer. A doctor’s certificate must be provided as part of the request for such leave. All<br />

accumulated Sick Leave must be used before accessing Extended Illness Leave.<br />

In order to return to work, an employee on Extended Illness Leave must provide a<br />

doctor’s note certifying their fitness to return to work. Employees are encouraged to<br />

provide two weeks notice of their return to work.<br />

Worker’s Compensation<br />

Employees must report all workplace accidents and must complete the relevant forms<br />

within twenty-four hours.<br />

Page 43 of 57


Vacation<br />

Permanent Employees<br />

Employees are only eligible to take earned vacation. Vacation cannot be taken during<br />

the probationary period. Vacation will be accrued at the following rates (pro-rated for<br />

part-time):<br />

• Fifteen days per year for each of the first five years of consecutive employment;<br />

• Twenty days per year after five years consecutive employment;<br />

• Twenty-five days per year after twelve years of consecutive employment.<br />

An employee may carry over a maximum of five accrued vacation days up to three<br />

months beyond the anniversary date of the year in which it was awarded. An employee<br />

may request special permission from the Chief Executive Officer for more than the<br />

allowed five day’s carry over beyond the fifteen month’s limit.<br />

If an employee does accrue vacation beyond the time frame noted above, the CEO may<br />

schedule and require the employee to take vacation time.<br />

At the discretion of the CEO, employees may borrow up to five days from their next<br />

year’s allotment of vacation. If the employee leaves the employment of TAL owing<br />

vacation time, the amount will be deducted from the final pay cheque.<br />

Term and Wage Employees<br />

Term and wage employees shall receive vacation pay at the rates specified in the<br />

<strong>Alberta</strong> Employment Standards Code.<br />

General Holidays<br />

<strong>The</strong> following are designated general holidays for TAL:<br />

• New Year's Day • <strong>Alberta</strong> Family Day<br />

• Good Friday • Easter Monday<br />

• Victoria Day • Canada Day<br />

• Heritage Day • Labour Day<br />

• Thanksgiving Day • Remembrance Day<br />

• Christmas Day • Boxing Day<br />

If a general holiday falls on a Saturday or Sunday, it is observed on the first working day of<br />

the following week.<br />

TAL will be closed for business during the three days between Christmas and New Year’s.<br />

Permanent employees are entitled to these days off with pay, provided they fall on regularly<br />

scheduled days of work for that employee.<br />

General holidays will be taken in accordance with the TAL Overtime Agreement and the<br />

<strong>Alberta</strong> Employment Standards Code.<br />

Page 44 of 57


Continuing Education and Training<br />

All employees are expected to pursue professional development to enhance<br />

professional performance.<br />

Funds may be designated in the annual budget to support professional development.<br />

Each staff member will be assigned a professional development “bank” of funds each<br />

year for professional development. Staff will be reimbursed for professional activities up<br />

to the amount of the bank. TAL will support staff attending further professional<br />

development opportunities through the provision of paid time.<br />

<strong>The</strong> professional development bank may also be used to reimburse membership fees in<br />

a professional organization.<br />

LEAVES OF ABSENCE<br />

Leave without Pay<br />

<strong>The</strong> Chief Executive Officer may consider limited periods of leave without pay or<br />

benefits, provided that the leave does not unduly affect the functions performed by the<br />

employee or that arrangements can be made for the performance of his/her duties<br />

during the leave. <strong>The</strong> employee’s vacation allotment shall be totally expended before<br />

such a leave will be considered.<br />

Maternity, Parental and Reservist Leave<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> shall ensure the appropriate leave is available for all staff as<br />

provided for in the <strong>Alberta</strong> Employment Standards Code.<br />

Bereavement Leave<br />

Permanent and term employees may take up to five consecutive days bereavement leave<br />

for the death of a member of the immediate family including partner, spouse, children,<br />

parents (including in-laws), siblings (including in-laws), grandparents or grandchildren.<br />

Others having a close relationship or included as a member of the employee's household<br />

may be included at the discretion of the Chief Executive Officer.<br />

In the event of the death of a member of the extended family, an employee may be<br />

allowed up to three consecutive days paid leave.<br />

Compassionate Care Leave<br />

In compliance with Employment Insurance (EI) Compassionate Care Benefits, eligible<br />

employees are granted compassionate care leave, based on the formula and criteria<br />

supplied by Employment Insurance.<br />

Jury Duty<br />

An employee who has been selected for jury duty shall notify the Chief Executive Officer<br />

or supervisor in writing, with a copy of the notification.<br />

Page 45 of 57


<strong>The</strong> employee will receive full pay for the jury duty, provided the employee reimburses<br />

TAL for the amount of any jury duty pay received from the courts.<br />

For purposes of vacation or any other staff benefit, time off for jury duty shall be deemed<br />

to be as if the employee were working regular hours. Overtime will not be paid for jury<br />

duty.<br />

Election Days<br />

Employees who are eligible to vote in any official election may take time off to vote, as<br />

required by law, in advance of the poll closing.<br />

OCCUPATIONAL HEALTH <strong>AND</strong> SAFETY<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> aims to provide a safe workplace where employees are free from<br />

violence and harassment.<br />

OHS COMMITTEE<br />

TAL has an Occupational Health and Safety Committee. Members of the Committee<br />

are available to address health and safety concerns of employees.<br />

WORKING ALONE<br />

*** NOTE ***<br />

This section has not yet been revised.<br />

TAL is committed to implementing the procedures required to support the safety and<br />

security of employees working alone both in the office and while traveling on TAL<br />

business.<br />

<strong>The</strong>re are two (2) circumstances in which TAL staff could find themselves working alone:<br />

when they are working outside of normal work hours and when they are traveling alone<br />

on company business. <strong>The</strong> following procedures have been developed to address these<br />

situations.<br />

Working alone outside of normal hours within either the downtown or campus offices:<br />

Stanley A. Milner Offices:<br />

• All office spaces have been provided with bolt locks. If at any time during the day<br />

or in the evening a staff member is working alone, the doors should be locked.<br />

• All offices have been provided with telephones.<br />

• <strong>The</strong> building has twenty-four (24) hour a day security guards who can be reached<br />

at:<br />

o Day – (780) 446 9769<br />

• Monday through Friday 6:00am - 12:00am<br />

• Saturday 7:00am - 7:00pm<br />

• Sunday 12:00pm - 6:00pm<br />

o Night – (780) 496 8888<br />

Page 46 of 57


• It is recommended that any staff member who chooses to, or is required to, work<br />

in the evenings also carry a personal cell phone.<br />

• All staff members should familiarize themselves with the emergency procedures<br />

for the area they are working ahead of time. This information can be found within<br />

the OHS binder in Room 6-14.<br />

Cameron <strong>Library</strong> Offices:<br />

• Campus office space is protected after hours by a pass key entry system.<br />

• All cubicles have been provided with telephones.<br />

• <strong>The</strong> building has twenty-four (24) hour a day security guards who can be reached<br />

at 492 5050.<br />

• It is recommended that any staff member who chooses to, or is required to, work<br />

in the evenings also carry a personal cell phone.<br />

• When computer equipment is being moved within the computer centre, two<br />

people will assist with this duty.<br />

• All staff members should familiarize themselves with the emergency procedures<br />

for the area they are working ahead of time. This information can be found within<br />

the OHS binder in Room 4-30Q.<br />

Working alone while traveling on TAL business:<br />

• Check road reports and weather forecast before traveling.<br />

• DO NOT travel if road conditions are dangerous.<br />

• Develop a travel plan that includes rest breaks.<br />

• It is advisable to carry a first aid kit, emergency supplies and a cell phone when<br />

traveling in a personal vehicle. TAL will provide these if the employees do not<br />

have their own.<br />

• It is advisable to travel with a colleague when possible.<br />

• Management will make themselves available if an employee requests a contact<br />

when traveling.<br />

VIOLENCE IN THE WORKPLACE<br />

*** NOTE ***<br />

This section has not yet been revised.<br />

Statement of Intent<br />

<strong>The</strong> Board of <strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> (TAL) is committed to the prevention of workplace<br />

violence and promotes a violence free environment in which all people respect one<br />

another and work together to achieve common goals. Any workplace violence<br />

committed by or against any employee or any other persons associated with the<br />

organization is unacceptable conduct and will not be tolerated.<br />

Page 47 of 57


Policy Statement<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> develops and maintains violence prevention practices in all offices to<br />

create a respectful and safe work environment and ensures that it complies with the<br />

<strong>Alberta</strong> Occupational Health and Safety Act, Regulation and Code.<br />

This policy applies to all TAL employees full-time, part-time and temporary and persons<br />

acting on behalf of TAL, such as contractors and consultants.<br />

TAL shall consider workplace violence as a hazard and when conducting hazard<br />

assessments, shall include employees in this assessment.<br />

TAL shall ensure that employees understand how to recognize workplace violence, the<br />

procedures for responding to, reporting on and investigating incidents or violence in the<br />

workplace.<br />

No action shall be taken against an individual for making a complaint, unless the<br />

complaint is made maliciously.<br />

Employees are required to be familiar with and follow the procedures for responding to,<br />

reporting on incidents of violence, and preventing workplace violence.<br />

Definitions<br />

Violence<br />

Violence whether at a work site or work related, means the threatened, attempted, or<br />

actual conduct of a person that causes or is likely to cause physical injury.<br />

Work site<br />

A location where an employee is, or is likely to be, engaged in any occupation and<br />

includes any vehicle or mobile equipment, used by an employee in an occupation.<br />

Procedures<br />

Hazard Assessment<br />

Hazard assessments regarding workplace violence will be completed as part of the<br />

overall hazard assessment program. Employees will participate in such assessments.<br />

Response to Incidents<br />

Employees exposed to potential or actual situations of violence in the workplace should<br />

take one or all of the following actions, depending on the severity and location of the<br />

situation:<br />

• Make it known to the alleged offender that their behavior is not acceptable.<br />

• Leave the area immediately<br />

• Lock office doors and remain inside to call building security<br />

• Call for assistance from a co-worker, building security staff or 911.<br />

Page 48 of 57


Reporting incidents<br />

Employees should report incidents of workplace violence as soon as possible to their<br />

supervisor, his/her designate or the Chief Executive Officer. <strong>The</strong>y will be asked to<br />

cooperate with any investigation surrounding the incident.<br />

In addition to verbally reporting workplace violence issues to supervisors as soon as<br />

possible after the incident, employees are required to report incidents in writing on the<br />

Violence Incident Report Form.<br />

<strong>The</strong> documentation should be submitted to their supervisor or the Chief Executive<br />

Officer as soon as possible after the incident.<br />

<strong>The</strong> supervisor will ensure that the Chief Executive Officer and Manager, Finance and<br />

Human Resources are notified of all instances of violence in the workplace that directly<br />

involve an employee.<br />

Building security will be notified when appropriate.<br />

Investigation of incidents<br />

Incidents will be investigated in an objective and timely manner.<br />

Investigation will include interviewing victims and witnesses.<br />

Reports of incidents of violence will be kept confidential.<br />

Victim support<br />

TAL will ensure that employees are advised to consult with a health professional of their<br />

choice for treatment or referral, if they have a physical injury or adverse symptoms<br />

resulting from a workplace violence incident, or are exposed to workplace violence.<br />

Employees should seek appropriate internal and/or external assistance in relation to<br />

incidents of workplace violence.<br />

Edmonton Police Services may also be called if there is a concern for the safety of an<br />

employee.<br />

Employee training<br />

TAL will integrate workplace violence prevention into employee orientations and into<br />

normal workplace practices and procedures.<br />

Staff meetings will be used to hold training and awareness.<br />

Other<br />

Further remedies surrounding workplace violence issues identified by staff will be<br />

created and communicated back to staff. <strong>The</strong>se include, but are not limited to, working<br />

alone safely.<br />

Page 49 of 57


This policy is a part of the TAL Employee Handbook.<br />

Issues that arise under this policy will be reviewed to determine if this policy needs<br />

revision.<br />

Page 50 of 57


APPENDICES<br />

1. Overtime Agreement<br />

2. Salary Grid<br />

3. Code of Conduct<br />

Page 51 of 57


APPENDIX 1<br />

THE ALBERTA LIBRARY<br />

INDIVIDUAL OVERTIME AGREEMENT<br />

1. It is agreed between:<br />

_____________________________ ________________________________<br />

Employee’s Name of Employee’s Address<br />

<strong>AND</strong><br />

THE ALBERTA LIBRARY (TAL)<br />

Room 6-14, 7 Sir Winston Churchill Square<br />

Edmonton, AB T5J 2V5<br />

that either wholly or partly the employer will provide and the employee will take, time<br />

off with pay in place of overtime pay for those hours worked in excess of seven (7)<br />

hours in a day or thirty five (35) hours in a work week (generally Monday through<br />

Friday), whichever is greater.<br />

2. <strong>The</strong> time off with pay in place of overtime pay shall be provided, taken and paid at<br />

the regular rate of wages at a time that the employee could have worked and<br />

received wages from the employer.<br />

3. <strong>The</strong> time off shall be provided, taken and paid within three (3) months of the end of<br />

the pay period in which it was earned unless,<br />

(i)<br />

(ii)<br />

this agreement is part of a collective agreement which provides for a longer<br />

period of time, or<br />

the Director of Employment Standards issues a permit providing for a longer<br />

period of time.<br />

4. If the time off with pay instead of overtime is not provided, taken and paid in<br />

accordance with paragraph 2, the employee shall be paid overtime pay of at least<br />

1.5 times the employee’s wage rate for the overtime hours worked in excess of eight<br />

(8) hours in a day or forty four (44) hours in a week, whichever is greater.<br />

5. Time off in place of overtime shall be treated as hours of work and remuneration<br />

paid in respect to time off in place of overtime pay shall be treated as wages.<br />

6. <strong>The</strong> employer shall provide a copy of this agreement to the employee.<br />

7. No amendment on termination of this agreement shall be effective without at least<br />

one (1) month’s notice in writing by one party to the other.<br />

DATED THIS ___________ DAY OF ___________________________ , 20____.<br />

SIGNED: ____________________________<br />

Chief Executive Officer, TAL<br />

_______________________________<br />

Employee<br />

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APPENDIX 2<br />

TAL 2013 Salary Grid<br />

RANGES Level Level Level Level Level Level Level Level Level Level Level<br />

1 2 3 4 5 6 7 8 9 10 LSI<br />

Band E 87,996 89,550 91,102 92,655 94,208 95,761 97,314 98,867 100,419 101,973 105,078<br />

Band D 64,704 66,256 67,809 69,362 70,915 72,468 74,021 75,573 77,127 78,679 81,785<br />

Band C 60,563 62,115 63,668 65,221 66,774 68,327 69,880 71,432 72,986 74,538 77,644<br />

Band B 38,822 40,375 41,928 43,481 45,034 46,586 48,140 49,692 51,245 52,798 55,904<br />

Band A 34,163 35,717 37,269 38,822 40,375 41,928 43,481 45,034 46,586 48,140 51,245<br />

Effective January 1, 2013.<br />

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APPENDIX 3<br />

CODE OF CONDUCT<br />

Introduction<br />

<strong>The</strong> <strong>Alberta</strong> <strong>Library</strong> (TAL) is a non-profit corporation established under the Companies Act. TAL<br />

is composed of member libraries each of whom appoints a Director to our Board. <strong>The</strong> Board is<br />

responsible for effective governance and stewardship of the organization. Employees implement<br />

the Board’s decisions and directives in the management and delivery of programs and services.<br />

Our governance and business are guided by:<br />

• the laws of Canada and <strong>Alberta</strong><br />

• our Memorandum of Association and Articles of Association,<br />

• our vision, values and mission, and<br />

• our policies and procedures.<br />

As individual Board members and employees, we strive to conduct ourselves in accordance<br />

with the highest personal, professional and business standards, including compliance with all<br />

laws and regulations that apply to TAL.<br />

This Code of Conduct is an expression of how we demonstrate integrity, due diligence, and<br />

commitment to these standards in our involvement in TAL as directors and employees.<br />

Our Reputation - Upholding TAL’s Name<br />

TAL has developed a reputation for leadership, collaboration and innovation. We strive to<br />

uphold that reputation by speaking with one voice and conveying a positive image of our<br />

organization. We act in accordance with our values.<br />

Our decision-making processes encourage open discussion and participation. We make<br />

decisions that are in the best interests of TAL, understanding that TAL is its member libraries.<br />

Board members are accountable for making decisions in the best interest of TAL. Board<br />

members who disagree with decisions have the option of requesting that their dissent be<br />

recorded. However, once a decision has been made by the Board, directors and employees<br />

speak with one voice, supporting the Board’s decision.<br />

When we speak to an audience as a representative of TAL, we present TAL’s positions and<br />

views, rather than our personal opinions.<br />

Individual directors and employees may hold positions of leadership in other professional or<br />

community associations, where they may be viewed as spokespersons for those groups. In<br />

such situations, we ensure that we are seen as speaking as individuals and not as employees of<br />

or spokespersons for TAL.<br />

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We use TAL’s assets, including tangible and intellectual property, legally and for authorized<br />

purposes and in a manner appropriate to our business and culture.<br />

A Board member or employee using TAL’s computer database or electronic mail system<br />

complies with any internal policies and procedures that guide the storage, use and transmission<br />

of information through this medium.<br />

We have an obligation to comply with both the letter and the spirit of the guidelines contained in<br />

this Code. As individuals, we have a responsibility to raise issues and concerns through the<br />

appropriate channels.<br />

Professional Behaviour<br />

We understand our respective roles and responsibilities within TAL and strive to fulfill them. We<br />

comply with our governing and operational policies and procedures.<br />

We conduct our business following legal and ethical practices, and within the best interests of<br />

our organization.<br />

We deal fairly and openly in all of our business relationships, with a view to ensuring that<br />

conditions of quality, reliability and competitiveness are met.<br />

We strive to ensure our decision-making is not compromised or perceived to be compromised.<br />

We aim to avoid conflicts of interest that could interfere or be perceived to interfere with our<br />

judgement in making decisions in TAL’s best interests and/or that could result in personal gain.<br />

We depend on the integrity of all Board members or employees who have knowledge of a<br />

decision or activity of TAL that involves or might involve a conflict of interest to disclose the<br />

circumstances to the Chair or CEO.<br />

We accept or offer gifts, entertainment or benefits in the normal exchanges of business<br />

relationships. We do not accept or offer entertainment, gifts or benefits which grant or appear to<br />

grant preferential treatment for TAL or by TAL.<br />

Respect<br />

We respect the autonomy and diversity of our members.<br />

We respect the confidentiality of our Board members, employees and member library<br />

employees. We protect any personal information about library users that may be in our<br />

possession.<br />

We disclose confidential or personal information only when appropriate approval has been<br />

received, or we are required to do so by law. We do not use confidential information for personal<br />

benefit or to benefit a third party.<br />

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Our behaviour with colleagues and those with whom we do business is respectful, courteous,<br />

fair and dignified.<br />

We provide a safe and healthy work environment for our employees.<br />

Commitment to Learning<br />

We support professional growth and development for our employees.<br />

We provide learning opportunities for Board members that focus on their governance role within<br />

TAL.<br />

By extending these opportunities to others, we encourage the development of leaders within our<br />

community.<br />

Responsibility<br />

This Code is not a substitute for our responsibility and accountability to exercise good<br />

judgement and obtain guidance on proper business conduct. We are encouraged to seek<br />

additional guidance and support from those responsible for business conduct matters. <strong>The</strong><br />

strength in our organization is our collective knowledge and the sharing of that knowledge and<br />

experience.<br />

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<strong>The</strong> following questions are provided as a guide in determining appropriate conduct:<br />

• Is it against TAL policies and practices?<br />

• Is it legal?<br />

• Will it reflect negatively on you or TAL?<br />

• Who else could be affected by this (others in TAL, members, vendors, you, etc.)?<br />

• Would you be embarrassed if others knew you took this course of action?<br />

• Is there an alternative action that does not pose an ethical conflict?<br />

• How would it look in the newspapers?<br />

• What would a reasonable person think?<br />

• Does it feel right?<br />

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