Management Plan for Firth Park - MP4-Interreg
Management Plan for Firth Park - MP4-Interreg
Management Plan for Firth Park - MP4-Interreg
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B4. ANNUAL MAINTENANCE PLAN<br />
a) Southbank Confirm<br />
The <strong>Park</strong>s and Countryside service employs the CONFIRM Environmental (Southbank<br />
Systems) CONFIRM is a suite of ICT products designed <strong>for</strong> the maintenance and<br />
management of all environmental assets, including, grounds, trees and playgrounds and<br />
property. The system’s Customer Services module is also utilised to track and monitor<br />
service responses to all customer contacts made by telephone, letter, email etc.<br />
Maintenance Contracts, Schedules, Rates and Site Works are generated using the system<br />
and our maintenance staff/ contractors receive work tickets, as appropriate.<br />
Fig B4.1: CONFIRM System Site Record relating to <strong>Firth</strong> Heritage <strong>Park</strong><br />
The <strong>Park</strong>’s Manager and site staff hold relevant copies of the paper printouts and<br />
reports relating to the maintenance of the site, which are generated via the system.<br />
Further details of the sites maintenance are included in appendix C6.<br />
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