Annual Report 2012 - Raiffeisen Bank Kosovo JSC

20. Other income
61
2012 2011
Income resulting from prior year booked expenses - 87
Other 82 137
Total other income 82 224
21. Staff costs
2012 2011
Salaries and wages 9,767 9,571
Expenses on retirement benefits 318 514
Other voluntary social expenses 516 465
Employee services prepayment 84 35
Total staff cost 10,685 10,585
The remuneration of directors and key executives is determined by the Bank management having regard to the
performance of individuals and market trends. The Managing Board related expense for 2012 amounted to € 509
thousand (2011: € 361 thousand).
22. Other operating expenses
2012 2011
Office space expenses (rental, maintenance, other) 3,400 3,340
Depreciation of tangible assets 2,466 2,547
IT cost 2,035 1,965
Advertising, PR and promotional expenses 1,510 1,911
Security expenses 1,087 1,303
Amortization of intangible assets 1,135 856
Other administrative expense 605 687
Communication expenses 581 638
Office supplies 513 539
Legal, advisory and consulting expenses 860 508
Training expenses for staff 347 454
Deposit insurance fees 586 433
Car expenses 437 389
Travelling expenses 139 155
Total other operating expenses 15,701 15,725
Addresses Glossary Financial Statements Segment Reports Overview Macroeconomic Environment RBI Vision and Mission Management Board Introduction