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a handbook for parents of children with autism spectrum disorders

a handbook for parents of children with autism spectrum disorders

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Who determines if my child will receive the services recommended?<br />

Community Care reviews the in<strong>for</strong>mation presented when a request is made<br />

<strong>for</strong> behavioral health services. If the person reviewing the case (known as<br />

a “care manager”) feels that the in<strong>for</strong>mation presented in the packet meets<br />

“medical necessity” criteria <strong>for</strong> the services requested, the packet will then be<br />

authorized. The service provider will be contacted and given an authorization<br />

number.<br />

If Community Care’s care manager is uncertain about whether the packet<br />

meets medical necessity criteria or required in<strong>for</strong>mation necessary to make<br />

a decision is missing, the evaluation will be further reviewed. In this case,<br />

Community Care may request more in<strong>for</strong>mation from the provider or from the<br />

person who did the evaluation. The <strong>parents</strong> are not required to do anything<br />

further at this point. This request <strong>for</strong> in<strong>for</strong>mation is not an indication that the<br />

services will not be approved. It is simply a way to gather more in<strong>for</strong>mation to<br />

better understand your child’s specific symptoms and behaviors. The provider<br />

will have five business days to submit the requested in<strong>for</strong>mation. After<br />

receiving the additional in<strong>for</strong>mation, Community Care will make a decision<br />

<strong>with</strong>in two days.<br />

What happens next if recommended services are approved?<br />

If Community Care approves services and a provider has been identified,<br />

the provider will then begin to provide services. Providers agree to initiate<br />

a member’s treatment if they have the staff and appropriate expertise. The<br />

provider then contacts the family and notifies them <strong>of</strong> a start date. The<br />

family can choose a provider but may have to wait longer depending on the<br />

provider’s availability. The provider will go to the identified setting and begin<br />

working <strong>with</strong> the child. The BSC will begin the FBA. The goal is to understand<br />

the function <strong>of</strong> each behavior and develop strategies <strong>for</strong> reducing the<br />

identified behaviors in all settings. These services should be provided over<br />

the length <strong>of</strong> the authorization period.<br />

“I believe that<br />

every one <strong>of</strong> us,<br />

regardless <strong>of</strong> our<br />

talents, skills,<br />

temperament, past<br />

experiences, or<br />

level <strong>of</strong> function, is<br />

intrinsically worthy<br />

<strong>of</strong> support to reach<br />

our fullest potential.<br />

I take as my guide<br />

<strong>for</strong> action this<br />

vision: that we are,<br />

each <strong>of</strong> us, precious<br />

and beautiful.”<br />

—A person <strong>with</strong> Autism<br />

How do I keep getting these services?<br />

Toward the end <strong>of</strong> the authorized period, the agency that is providing<br />

services will request that your child be re-evaluated to determine the impact<br />

<strong>of</strong> services, any changes in behavior, and the continued needs <strong>of</strong> your child.<br />

Another evaluation will be completed along <strong>with</strong> another ISPT meeting <strong>with</strong><br />

all relevant team members. This process continues throughout the entire time<br />

that your child receives services.<br />

- Page 19 -

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