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Teaching Consumer Credit Law in an Evolving Australian Economy

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RECENT DEVELOPMENTS<br />

LAWYER CANNOT ENFORCE ARBITRATION AGREE-<br />

MENT IN RETAINER CONTRACT<br />

Hodges v. Reasonover, ___So.3d ___(La. 2012).<br />

FACTS: In 2007, Pla<strong>in</strong>tiff Hodges sued a comp<strong>an</strong>y <strong>in</strong> federal<br />

court <strong>in</strong> Atl<strong>an</strong>ta regard<strong>in</strong>g a contractual dispute <strong>an</strong>d reta<strong>in</strong>ed<br />

Defend<strong>an</strong>t Reasonover, <strong>an</strong> attorney with whom Pla<strong>in</strong>tiff had<br />

<strong>an</strong> ongo<strong>in</strong>g bus<strong>in</strong>ess relationship s<strong>in</strong>ce 1998. Pla<strong>in</strong>tiff signed<br />

a reta<strong>in</strong>er agreement <strong>in</strong> 2007, which conta<strong>in</strong>ed <strong>an</strong> arbitration<br />

clause. In 2009, Pla<strong>in</strong>tiff <strong>an</strong>d Defend<strong>an</strong>t renegotiated the<br />

reta<strong>in</strong>er agreement. The revised agreement conta<strong>in</strong>ed <strong>an</strong><br />

arbitration clause identical to the one <strong>in</strong> the orig<strong>in</strong>al agreement<br />

<strong>an</strong>d stated “[b]ecause this agreement <strong>in</strong>volves the acquisition<br />

of <strong>an</strong> additional <strong>in</strong>terest <strong>in</strong> your case, <strong>an</strong>d your <strong>in</strong>terests <strong>in</strong> this<br />

tr<strong>an</strong>saction are adverse to ours, you should review this agreement<br />

with <strong>in</strong>dependent counsel.”Pla<strong>in</strong>tiff chose not to reta<strong>in</strong><br />

<strong>in</strong>dependent counsel <strong>an</strong>d signed the revised agreement.<br />

Pla<strong>in</strong>tiff’s claims ultimately failed to survive a motion for<br />

summary judgment. She then sued Defend<strong>an</strong>t for malpractice,<br />

<strong>an</strong>d Defend<strong>an</strong>t filed exceptions based on the arbitration clause.<br />

The district court denied the exceptions based on the Louisi<strong>an</strong>a<br />

Rule of Professional Conduct 1.8(h)(1), which prohibits <strong>an</strong>y<br />

agreement made between <strong>an</strong> attorney <strong>an</strong>d client that limits the<br />

liability of the attorney. It found that the m<strong>an</strong>datory arbitration<br />

clause was a prospective limitation of liability <strong>an</strong>d, because<br />

Pla<strong>in</strong>tiff had not been represented by <strong>in</strong>dependent counsel, the<br />

arbitration clause was <strong>in</strong>valid. Defend<strong>an</strong>t appealed.<br />

HOLDING: Affirmed on other grounds.<br />

REASONING: The court disagreed that the arbitration clause<br />

was a per se limitation on liability, cit<strong>in</strong>g the Federal Arbitration<br />

Act, as well as public policy reasons for enforc<strong>in</strong>g arbitration<br />

clauses. The court then <strong>an</strong>alogized for the decision <strong>in</strong> G<strong>in</strong>ter ex<br />

rel. Ballard v. Belcher, Prendergast & Laporte, 536 F.3d 439 (5th<br />

Cir. 2008), which held that <strong>in</strong>clud<strong>in</strong>g a forum-selection clause<br />

<strong>in</strong>to <strong>an</strong> attorney-client agreement is usually not a limitation on<br />

malpractice liability. The court held that provided a b<strong>in</strong>d<strong>in</strong>g arbitration<br />

clause (1) provides<br />

for a neutral decision maker,<br />

(2) is otherwise fair <strong>an</strong>d reasonable<br />

to the client, <strong>an</strong>d (3)<br />

does not limit the attorney’s<br />

subst<strong>an</strong>tive liability, it does<br />

not violate the Louisi<strong>an</strong>a<br />

Rule.<br />

The court found, however,<br />

that <strong>in</strong> the <strong>in</strong>st<strong>an</strong>t case,<br />

Defend<strong>an</strong>t did not adequately<br />

disclose the full scope of<br />

the arbitration clause <strong>an</strong>d<br />

the potential consequences of agree<strong>in</strong>g to b<strong>in</strong>d<strong>in</strong>g arbitration,<br />

<strong>an</strong>d affirmed the lower court. The court held that attorneys, by<br />

virtue of their legal education <strong>an</strong>d tra<strong>in</strong><strong>in</strong>g, have <strong>an</strong> adv<strong>an</strong>tage<br />

over clients, who may not underst<strong>an</strong>d the arbitration process <strong>an</strong>d<br />

the full effects of <strong>an</strong> arbitration clause. The court then laid out<br />

the necessary disclosures that attorneys must give to their clients,<br />

<strong>in</strong>clud<strong>in</strong>g waiver of the right to a jury trial, waiver of the right<br />

to <strong>an</strong> appeal, waiver of the right to broad discovery, <strong>an</strong>d the possibility<br />

of subst<strong>an</strong>tial upfront costs compared to litigation.<br />

Defend<strong>an</strong>t did not<br />

adequately disclose<br />

the full scope of the<br />

arbitration clause<br />

<strong>an</strong>d the potential<br />

consequences of<br />

agree<strong>in</strong>g to b<strong>in</strong>d<strong>in</strong>g<br />

arbitration.<br />

ARBITRATION CLAUSE DOES NOT COVER JOB<br />

APPLICANT<br />

Gove v. Career Sys. Dev. Corp., 824 F. Supp. 2d 205 (2011).<br />

FACTS: Pla<strong>in</strong>tiff applied for a position as a medical clerk with<br />

Defend<strong>an</strong>t comp<strong>an</strong>y. Pla<strong>in</strong>tiff’s employment application <strong>in</strong>cluded<br />

a reference to Defend<strong>an</strong>t’s dispute resolution <strong>an</strong>d arbitration<br />

policy, which stated that submission of the application constituted<br />

<strong>an</strong> agreement to arbitrate <strong>an</strong>y pre-employment disputes. While<br />

the policy was not directly attached to Pla<strong>in</strong>tiff’s application<br />

for employment, the application stated that it was on display <strong>in</strong><br />

Defend<strong>an</strong>t’s employment office <strong>an</strong>d would be provided to Pla<strong>in</strong>tiff.<br />

Pla<strong>in</strong>tiff, a visibly pregn<strong>an</strong>t wom<strong>an</strong>, <strong>in</strong>terviewed for a position with<br />

Defend<strong>an</strong>t. Defend<strong>an</strong>t commented on her pregn<strong>an</strong>cy <strong>an</strong>d asked<br />

how much longer until she was due. Pla<strong>in</strong>tiff was not selected for<br />

employment, <strong>an</strong>d Defend<strong>an</strong>t cont<strong>in</strong>ued to advertise the position<br />

after <strong>in</strong>form<strong>in</strong>g her she had not been selected. Pla<strong>in</strong>tiff filed suit<br />

alleg<strong>in</strong>g Defend<strong>an</strong>t’s failure to hire her was due to her gender<br />

<strong>an</strong>d pregn<strong>an</strong>cy <strong>in</strong> violation of the Ma<strong>in</strong>e Hum<strong>an</strong> Rights Act <strong>an</strong>d<br />

Title VII of the Civil Rights Act. Defend<strong>an</strong>t filed a motion to<br />

compel arbitration along with a copy of Pla<strong>in</strong>tiff’s employment<br />

application <strong>an</strong>d the arbitration policy.<br />

HOLDING: Motion denied.<br />

REASONING: In its consideration of Defend<strong>an</strong>t’s motion to<br />

compel arbitration, the court followed Section 3 of the Federal<br />

Arbitration Act (FAA) which requires a determ<strong>in</strong>ation of (1)<br />

whether there is <strong>an</strong> agreement to arbitrate, (2) whether the<br />

dispute <strong>in</strong> question falls with<strong>in</strong> the scope of that arbitration<br />

agreement, <strong>an</strong>d (3) whether the party see<strong>in</strong>g arbitration has<br />

waived the right to compel arbitration. “Whether a party agreed<br />

to arbitrate a particular dispute is . . . a matter of contract.”<br />

Johnson v. Circuit City Stores, Inc., 148 F.3d 373 (4th Cir. 1998).<br />

Under ord<strong>in</strong>ary Ma<strong>in</strong>e contract law the court must <strong>in</strong>terpret the<br />

effect of the parties’ <strong>in</strong>tentions <strong>in</strong> the document; however, the<br />

FAA requires a presumption <strong>in</strong> favor of arbitration.<br />

The court determ<strong>in</strong>ed that Pla<strong>in</strong>tiff had little to no<br />

barga<strong>in</strong><strong>in</strong>g power when she entered <strong>in</strong>to the agreement <strong>an</strong>d<br />

construed <strong>an</strong>y ambiguities aga<strong>in</strong>st the Defend<strong>an</strong>t drafter. With<strong>in</strong><br />

the arbitration policy, Defend<strong>an</strong>t referred to “employment”,<br />

“employment process,” <strong>an</strong>d “its employees” which the court<br />

found to suggest that the arbitration agreement applies if the<br />

applic<strong>an</strong>t is hired <strong>an</strong>d becomes <strong>an</strong> employee. The court found<br />

ambiguities as to whether the arbitration policy applied to job<br />

applic<strong>an</strong>ts who did not receive <strong>an</strong> employment offer, because it<br />

also referred to pre-employment disputes. The court determ<strong>in</strong>ed<br />

that the clause was drafted to apply only to job applic<strong>an</strong>ts who<br />

later become employees, because to <strong>in</strong>corporate applic<strong>an</strong>ts who<br />

were not eventually hired would require specific l<strong>an</strong>guage.<br />

Further, the fact that the Pla<strong>in</strong>tiff was delivered a st<strong>an</strong>dard-form<br />

employment application gave Defend<strong>an</strong>t all of the draft<strong>in</strong>g <strong>an</strong>d<br />

barga<strong>in</strong><strong>in</strong>g power. Due to such <strong>an</strong> imbal<strong>an</strong>ce, the court was<br />

required under Ma<strong>in</strong>e law to construe the ambiguities <strong>in</strong> favor<br />

of Pla<strong>in</strong>tiff, hold<strong>in</strong>g that, as <strong>an</strong> applic<strong>an</strong>t who was not hired,<br />

the arbitration policy did not <strong>in</strong>corporate her <strong>an</strong>d require her to<br />

arbitrate her pre-employment dispute.<br />

52 Journal of <strong>Consumer</strong> & Commercial <strong>Law</strong>

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