PacketTrap MSP User's Guide - Software Communities - Quest ...

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Ping Timeout (ms) Maximum amount of time in milliseconds that Ping will wait for a response from the target. Ping Packet TTL (Time-To-Live) Number of hops along the way to a specific address. With a setting of 100, your Ping Scan may pass through 100 different relay points on the way to the remote address before the network discards it. Select Domain Information Server By default, the WHOIS tool automatically determines the domain information server. You can also select from a vast list of worldwide domain information servers from the drop-down menu. See Also Saving the Results WMI Scan The WMI Scan tool provides key information about a system and WMI Status for devices on the network. You can export the results on demand from WMI Scan to HTML, XML, and CSV files. To use the WMI Scan tool 1. In the Devices View, select a device. 2. Right-click on that device, and then click Tools -> WMI Scan. 3. In the Target field, type the host name, IP Address or range of IP Addresses. 4. Click Run or press the Enter key. You can click Clear to clear the results and run another WMI Scan. Interpreting the Results The WMI Scan tool provides a complete list of details for each responding node on the network in a column format. You can sort the results by the following: • IP Address • System Name
• OS Name • OS Version • OS Type • WMI Status • System Version Configuring the WMI Scan Tool Settings The WMI Scan tool settings allow you to set the timeout, time-to-live, number of pings and delay of the ICMP packet sent to the target devices. You can change the following settings by clicking the Settings link in the tool. For more information about the Ping settings, see Ping Scan. User ID Enter your User ID for the domain that you are going to run the tool on. Password Enter your Password associated with your User ID. Domain Enter the domain name of the network that you are going to run the tool on. Timeout (secs) Maximum amount of time in milliseconds that Ping will wait for a response from the target. If the target does not respond within the number of milliseconds set, WMI Scan will assume it is not working as expected. See Also Saving the Results Creating Local and Global Policies Topics in this section
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About PacketTrap MSP PacketTrap MSP
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You can easily switch to the new da
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PacketTrap MSP Setup User Guide Thi
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Visit the PacketTrap MSP support si
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• There exists a large amount of
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Host Server System Requirements Por
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System Requirements for Device and
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• 4 GB RAM -> 2 GB RAM • 8 GB R
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Adding Groups You can create multip
Page 20 and 21: allows network administrators to qu
Page 22 and 23: For more information on troubleshoo
Page 24 and 25: 4. In the Enter Targets field, type
Page 26 and 27: Ping Timeout (ms) Maximum amount of
Page 28 and 29: set and manage the device's credent
Page 30 and 31: 1. In the PacketTrap MSP Studio, cl
Page 32 and 33: Updating Your Version of PacketTrap
Page 34 and 35: Monitoring Your Devices by WMI Wind
Page 36 and 37: The following diagram shows how Pac
Page 38 and 39: Visit the PacketTrap MSP Community
Page 40 and 41: Touring the Dashboard View User Int
Page 42 and 43: • Move gadgets around in the Dash
Page 44 and 45: Gadget Name Description Location of
Page 46 and 47: Gadget Name Description Location of
Page 48 and 49: 1. From the Dashboard menu, click A
Page 50 and 51: See Also About Gadgets Editing Gadg
Page 52 and 53: 12. To make a data field the primar
Page 54 and 55: 1. In the PacketTrap MSP Studio, se
Page 56 and 57: DNS Audit The DNS Audit tool matche
Page 58 and 59: Graphical Ping The Graphical Ping t
Page 60 and 61: Configuring the Ping Scan Tool Sett
Page 62 and 63: 3. In the Credential Details sectio
Page 64 and 65: To run the Switch Port Mapper tool
Page 66 and 67: 1. In the Devices View, select a de
Page 68 and 69: • Go to Power Settings. • Searc
Page 72 and 73: • Overview of Local Polices • O
Page 74 and 75: 9. Click the Blackout Schedule tab.
Page 76 and 77: See Also Adding New Policies About
Page 78 and 79: 1. In the Monitors Tab, navigate to
Page 80 and 81: Monitors the number of processors,
Page 82 and 83: • SMTP Connects to a SMTP server
Page 84 and 85: NOTE: HP and Juniper require Telnet
Page 86 and 87: description, OID, or which services
Page 88 and 89: From a device: You can create a cus
Page 90 and 91: 1. On the Main menu, click Configur
Page 92 and 93: Finding Vendors in the MIB Library
Page 94 and 95: 5. Select an OID in the drop-down l
Page 96 and 97: For more information on the SNMP Wa
Page 98 and 99: Removing Custom SNMP Monitors from
Page 100 and 101: 1. Select a device in the Devices V
Page 102 and 103: NOTE: If you have multiple custom m
Page 104 and 105: See Also Adding Alerts Escalating A
Page 106 and 107: Escalating Alerts Escalating Alerts
Page 108 and 109: To set up an alert for a custom mon
Page 110 and 111: This section includes the log outpu
Page 112 and 113: Adding a New AntiVirus Policy 1. In
Page 114 and 115: Configuring Advanced Scan Settings
Page 116 and 117: Performs a thorough scan of all the
Page 118 and 119: Disabling Windows Services When you
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AntiVirusSoftwareInstalled This ale
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4. In the Entry Type drop-down list
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See Also Overview of Patch Manageme
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NOTE: It may take a few seconds for
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See Also Configuring Autotask to Wo
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Configuring ConnectWise to Work wit
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• Deselect the Include Device Det
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3. Select the device that you want
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1. In the PacketTrap MSP Studio, cl
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To start creating a custom report 1
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3. Locate the report that you want
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1. In the Reports View, click Expor
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The following diagram shows how Pac
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To view network traffic information
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Conversations The Conversation grou
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NOTE: You can use the Pie Chart lin
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Touring the Network Map Editor User
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1. In the Studio tree view, right-c
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1. Select a group and double-click.
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2. Click Edit. The Network Map Edit
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offices in different cities across
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Deleting Network Maps You can delet
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• Number of devices in your datab
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• Helps generate reports about th
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• 2-hour-data noise threshold •
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4. Click Copy URL or Email URL to s
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