ACP 201

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ACP 201
TABLE OF CONTENTS
FOREWORD .................................................................................................................. ii
LETTER OF PROMULGATION ................................................................................. iii
RECORD OF PAGE CHECKS ..................................................................................... iv
RECORD OF MESSAGE CORRECTIONS .................................................................. v
TABLE OF CONTENTS ............................................................................................... vi
LIST OF FIGURES AND TABLES ........................................................................... viii
CHAPTER 1 .................................................................................................................... 1-1
GENERAL INSTRUCTIONS ..................................................................................... 1-1
OVERVIEW ............................................................................................................ 1-1
BACKGROUND ..................................................................................................... 1-1
PURPOSE ................................................................................................................ 1-2
SCOPE ..................................................................................................................... 1-2
TACTICAL MESSAGING SYSTEMS .................................................................. 1-3
SECURITY .............................................................................................................. 1-3
DEFINITIONS ......................................................................................................... 1-3
MODUS OPERANDI .............................................................................................. 1-4
ELEMENTS OF SERVICE ..................................................................................... 1-6
FUNCTIONAL (ROLE BASED) ACCOUNTS ..................................................... 1-6
MANAGING NETWORK OVERHEADS ............................................................. 1-6
TRAINING .............................................................................................................. 1-7
CHAPTER 2 .................................................................................................................... 2-8
E-MAIL ....................................................................................................................... 2-8
BACKGROUND ..................................................................................................... 2-8
SHORTCOMINGS .................................................................................................. 2-8
RESPONSIBILITY ................................................................................................. 2-9
WHEN TO USE E-MAIL ........................................................................................ 2-9
E-MAIL FORMAT .................................................................................................. 2-9
PRECEDENCE MARKERS ................................................................................. 2-10
ACKNOWLEDGEMENT REQUEST .................................................................. 2-11
ACKNOWLEDGEMENT REPLY ....................................................................... 2-11
ACTION ADDRESSEES (TO) ............................................................................. 2-12
INFORMATION ADDRESSEES (CC/BCC) ....................................................... 2-12
GLOBAL ADDRESS LISTS ................................................................................ 2-12
ATTACHMENTS .................................................................................................. 2-12
WEBMAIL ............................................................................................................ 2-13
ROLE BASED ACCOUNTS ................................................................................ 2-13
EMAIL ETIQUETTE ............................................................................................ 2-13
ANNEX A TO CHAPTER 2 .................................................................................... 2A-1
ANNEX B TO CHAPTER 2 .................................................................................... 2B-1
ANNEX C TO CHAPTER 2 .................................................................................... 2C-1
CHAPTER 3 .................................................................................................................... 3-1
CHAT ........................................................................................................................... 3-1
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