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Entry-level Competencies Needed for Managed Care Pharmacy ...

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26 Demonstrate strong clinical skills 94.9 4.64<br />

27 Communicate effectively, both orally in writing 99.0 4.86<br />

28 Demonstrate appropriate business and<br />

67.9 4.13<br />

management skills<br />

29 Apply critical-thinking and problem-solving 97.0 4.71<br />

skills<br />

30 Demonstrate strong computer skills and apply 94.9 4.47<br />

those skills in analyses, presentations and<br />

communications<br />

31 Apply project-management skills 60.4 3.97<br />

32 Function as a productive team member 99.0 4.72<br />

33 Advocate on behalf of the appropriate use of 96.4 4.43<br />

medications and needs of patients<br />

34 Demonstrate a respect <strong>for</strong> patient confidentiality 99.0 4.69<br />

and privacy rights<br />

35 Develop a variety of drug-related reports,<br />

84.3 4.17<br />

monographs, reviews, and policies, using drug<br />

literature evaluation skills<br />

36 Develop educational materials and<br />

81.0 3.96<br />

correspondences <strong>for</strong> patients and caregivers (at<br />

the appropriate <strong>level</strong> of understanding)<br />

37 Conduct literature search on existing marketed 96.4 4.33<br />

drug products and those in the pipeline<br />

38 Evaluate appropriateness of clinical trials of 85.6 4.21<br />

medications, including validation of trial design<br />

and assessment of data credibility<br />

39 Create and maintain effective relationships with 93.4 4.47<br />

others, based on an understanding of the needs<br />

of key stakeholders<br />

40 Demonstrate effective medication therapy<br />

86.7 4.15<br />

management skills<br />

41 Apply major clinical practice guidelines in 94.4 4.47<br />

making treatment recommendations<br />

42 Demonstrate expertise in translating/interpreting 86.3 4.36<br />

clinical medication criteria<br />

43 Per<strong>for</strong>m medication reconciliation <strong>for</strong> any<br />

75.6 3.86<br />

patient transitioning from one care setting to<br />

another<br />

44 Conduct medication utilization reviews 89.3 4.20<br />

45 Make therapeutic recommendations <strong>for</strong><br />

86.8 4.02<br />

individual patients<br />

46 Identify drug-related outcomes that could be<br />

used in evaluating a specific pharmacy service<br />

or program, such as medication-adherence<br />

education, selection of interventions in an MTM<br />

program, etc.<br />

82.4 4.25<br />

45

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