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marketing - Industrial Engineering

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DESIGNING AND MANAGING INTEGRATED MARKETING COMMUNICATIONS CHAPTER 17 495<br />

calls upon marketers to develop their budgets by defining<br />

specific objectives, is the most desirable.<br />

6. In deciding on the <strong>marketing</strong> communications mix, marketers<br />

must examine the distinct advantages and costs of<br />

each communication tool and the company's market rank.<br />

They must also consider the type of product market in<br />

which they are selling, how ready consumers are to make a<br />

purchase, and the product's stage in the product life cycle.<br />

Measuring the effectiveness of the <strong>marketing</strong> communications<br />

mix involves ask.ing members of the target audience<br />

whether they recognize or recall the communication, how<br />

many times they saw it, what points they recall, how they<br />

felt about the communication, and their previous and current<br />

attitudes toward the product and the company.<br />

7. Managing and coordinating the entire communications<br />

process calls for integrated <strong>marketing</strong> communications<br />

(lMC): <strong>marketing</strong> communications planning that recognizes<br />

the added value of a comprehensive plan that evaluates<br />

the strategic roles of a variety of communications<br />

disciplines and combines these disciplines to provide clarity,<br />

consistency, and maximum impact through the seamless<br />

integration of discrete messages.<br />

PPLICATIONS<br />

•••<br />

•••<br />

Marketing Debate Has TV Advertising Lost Power?<br />

Long deemed the most successful medium, television advertising<br />

has received increased criticism as being too expensive<br />

and, even worse, no longer as effective as it once was. Critics<br />

maintain that consumers tune out too many ads by zipping<br />

and zapping and that it is difficult to make a strong impression.<br />

The future, claim some, is with online advertising.<br />

Supporters of TV advertising disagree, contending that the<br />

multisensory impact of TV is unsurpassed and that no other<br />

media option offers the same potential impact.<br />

Take a position: TV advertising has faded in importance<br />

versus TV advertising is still the most powerful advertising<br />

medium.<br />

Marketing Discussion<br />

Pick a brand and go to its Web site. Locate as many forms of<br />

communication as you can find. Conduct an informal communications<br />

audit. What do you notice? How consistent are<br />

the different communications?

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