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Enabling a Digitally United Kingdom - Umic

Enabling a Digitally United Kingdom - Umic

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10 OVERVIEW<br />

This report provides an overview of the current state of digital engagement. The report begins with a<br />

description of the demand side by outlining how individuals are currently benefiting from being digitally<br />

engaged. It then describes the supply side, and outlines how industry, the voluntary sector and government<br />

are currently benefitting from the increase in digital engagement. The current challenge for digital engagement<br />

is outlined, including a description of the clear knowledge gaps which need to be filled in order to understand<br />

how best to enable people who are not currently digitally engaged to become engaged.<br />

To meet this challenge, the DIP Working Group developed a unique research methodology that was supported<br />

by new ONS annual data. The results from this research led to a clearer understanding of how best to approach<br />

and accelerate digital take-up in the UK. The methodology, results and discussion are presented in this report,<br />

which finishes with recommendations for future action.

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