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Enabling a Digitally United Kingdom - Umic

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42 WORK UNDERTAKEN<br />

The Digital Engagement Framework<br />

Following a review of the literature and extensive discussion, the DIP Working Group developed the concept<br />

of a Digital Engagement Framework, which provides a framework to position all people in the UK in terms<br />

of their digital engagement – ranging from low levels of access and use, to very high levels of access and use.<br />

Segmentation by access<br />

As illustrated in Figure 2, four levels of access were used to describe the concentration of home and community<br />

access to internet, plus home access to three technologies: PC (ie desktop, laptop and palmtop), mobile<br />

phones, and DTV.<br />

Figure 2: Levels of access by technology type<br />

1<br />

Internet<br />

3<br />

2<br />

PC<br />

1<br />

3<br />

3<br />

3<br />

3<br />

4<br />

3<br />

2<br />

2<br />

1<br />

Mobile<br />

1<br />

2<br />

2<br />

2<br />

DTV<br />

Levels of access<br />

4 = Very high access<br />

3 = High access<br />

= Moderate access<br />

= Low access<br />

• Very high access: home and community internet access. Home access to all three technologies.<br />

• High access: home and community internet access. Home internet access via at least one technology.<br />

• Moderate access: no home internet access, but community internet access. Home access to at least<br />

one technology.<br />

• Low access: no home internet access, but community internet access. No home access to technologies.

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