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4 - FIFA/CIES International University Network

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what we want them to do. Failure<br />

to deliver is not accepted. They see<br />

us as a ‘trophy’ contract and I hope,<br />

and believe, this means they give us<br />

special attention.<br />

“They are under no illusions. It’s<br />

a two-week event attracting half-amillion<br />

people here. Everything has<br />

to be of the right quality and price,<br />

and everyone needs to feel that<br />

they have been served well with an<br />

attention to detail.”<br />

‘Henman Hill’ (left) and No. 1 Court - Getty Images Sport<br />

year. I met someone who said that<br />

he had been coming here to work<br />

for 48 years,” adds Ritchie. “A large<br />

number of volunteers take holidays<br />

to work here - they just love it.”<br />

For all the valuable assistance<br />

provided by those who give their<br />

time for free, Wimbledon would<br />

not work without the specialists<br />

who are hired to create the ‘nuts<br />

and bolts’ of the event.<br />

“We have over a dozen<br />

suppliers. Our view is that<br />

longevity is not a bad thing but<br />

that they also move with the times.<br />

We are a commercially astute<br />

organisation and we have to keep<br />

them all up to the mark,” says<br />

Ritchie. “We look more at quality<br />

and values than cost - we will not<br />

go for the cheapest option.<br />

“The contractor must understand<br />

Henman Hill<br />

For the past 10 years Creative<br />

Technology has been responsible<br />

for the production of video content<br />

shown on big screens dotted<br />

around the Wimbledon complex.<br />

They do something similar at all the<br />

LTA and ATP tournaments held in<br />

the UK and the 45 PGA European<br />

Tour golf tournaments each year.<br />

Having tested the set-up in<br />

the spring, the team move in 10<br />

days before the Championships<br />

start to lay two-to-three kilometres<br />

of cables from a central area to<br />

each screen, situated on the show<br />

courts and at three other locations<br />

around the grounds. During the<br />

Championships 12 people are<br />

involved - eight arriving in the<br />

morning, with the remainder<br />

starting at lunchtime each day.<br />

Creative’s handy work has<br />

become a familiar sight during the<br />

fortnight, in particular in recent<br />

years the now iconic viewing area<br />

at ‘Henman Hill’ (or ‘Murray<br />

Mount’ as it has now been dubbed).<br />

“For Henman Hill we use a<br />

Panasonic 12mm LED, which is<br />

a new system coming on stream<br />

in preparation for London 2012.<br />

It’s about 8.5 metres long and<br />

5.5 metres high,” says managing<br />

director Dave Crump.<br />

“We base ourselves in the<br />

broadcast centre, recording up to 12<br />

matches at any one time and put up<br />

graphics saying everything from the<br />

score to advice on using sunscreen.<br />

Essentially our operation does not<br />

look any different from any of the<br />

overseas broadcasters as effectively<br />

we are providing a television<br />

programme for Henman Hill for up<br />

to 15 hours per day.”<br />

The evening after the men’s final,<br />

weather permitting Creative moves<br />

its equipment over 400 miles to the

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