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BIFocals? - Henry Ford Health System

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spring 2012 Word search Challenge!<br />

Word List<br />

Give your eyes a healthy workout with<br />

this sight-related word search. If you<br />

get stuck — stay tuned! The solution will appear<br />

on our Facebook page soon: facebook.com/<br />

henryfordoptimeyes.<br />

Blink<br />

Case<br />

Clear<br />

Contacts<br />

Doctor<br />

Exam<br />

Eyes<br />

Fashion<br />

Focus<br />

Frames<br />

Glasses<br />

<strong>Health</strong>y<br />

Lashes<br />

Lenses<br />

Look<br />

Medical<br />

Ophthalmology<br />

Optometry<br />

Prescription<br />

See<br />

Sight<br />

Spectacles<br />

Vision<br />

<br />

<br />

<br />

<br />

<br />

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<br />

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| 1-800-EYE-CARE (1-800-393-2273)<br />

10<br />

1-800-EYE-CARE: The Only Number<br />

You Need for <strong>Health</strong>y Eyes<br />

Have you scheduled your annual eye exam yet? Making<br />

your appointment at any <strong>Henry</strong> <strong>Ford</strong> OptimEyes (HFO)<br />

location is as easy as calling 1-800-EYE-CARE. This<br />

one number connects you to the HFO Contact Center.<br />

“The Contact Center is a single point of contact for<br />

patients,” says Gail Elias, Finance Director of HFO.<br />

“You’ll reach a real person, located at the HFO<br />

headquarters in Madison Heights.”<br />

Quick & Convenient<br />

When you call the Contact Center, one of our<br />

enthusiastic, friendly representatives will help you<br />

schedule an appointment at any of the 17 HFO locations.<br />

“If you’re a new patient, the Contact Center can help you<br />

find the location nearest you,” Elias says.<br />

A few days before your appointment, you’ll receive<br />

a reminder call from the Contact Center. What’s more,<br />

if you have an emergency and need a same-day<br />

appointment, the Contact Center can schedule that, too.<br />

“The Contact Center is also committed to making<br />

sure that high-risk patients, such as those with<br />

diabetes and glaucoma, receive their annual eye<br />

exams,” Elias says. For these people, an annual exam is<br />

crucial to prevent vision loss.<br />

Open 7 Days a Week<br />

You can reach a representative at the Contact Center<br />

any day of the week. The hours are Monday through<br />

Friday, 8 a.m. to 9 p.m.; Saturday, 8 a.m. to 6 p.m.; and<br />

Sunday, 11 a.m. to 5 p.m.<br />

“Having one central place for making appointments<br />

increases the likelihood that patients receive the eye<br />

care they need,” Elias says. “It’s another way that HFO is<br />

committed to helping patients maintain healthy sight.”<br />

*<br />

Make<br />

Us YOUR<br />

Contact!<br />

Save 1-800-EYE-CARE<br />

(1-800-393-2273) to the<br />

contacts list in your phone,<br />

and you’ll have excellent<br />

eye care and outstanding<br />

customer service at your<br />

fingertips wherever you go!

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