ePharmacy Toolkit - Community Pharmacy

ePharmacy- Toolkit
3. Dispensing a batch of prescriptions collected from a GP practice
START
FINISH
Receive
prescription
form (UPN)
Request
electronic
message
Label and
“automatic”
endorsing
Extra
endorsing
(optional)
Capture
exemption
information
Electronic
claim
submission
This scenario covers the situation when you receive a batch of prescriptions from a
GP practice or Care Home. In this example you can choose to work through each
prescription individually as in example 2. However you can also perform each of the
steps as a “bulk” operation. In other words, scan and request all of the electronic
messages in one batch so that all the messages are in your PMR system ready for
the next step. It is this second process that is described below.
In this example you scan all the bar coded forms one after the other. This serves to
request and retrieve all the electronic prescribe messages at the same time. You will
therefore have all the messages ready and waiting to proceed to the next step.
You then generate the labels. Again, as with retrieving the messages, you can
generate the labels in quick succession of each other before passing them on to the
next stage of the dispensing process. Some of the PMR systems allow you to rescan
the bar code to automatically select the patient record; others allow you to select the
message and then open the record from that point. Your PMR system, using the
data you have entered to label the product/s, will add any automatic endorsements
based on the pricing rules in its endorsing engine.
You then consider any additional [optional] endorsements required and select from
the range of optional extra endorsements where appropriate.
Similar to scenario 2 you will not have the patient present in the pharmacy and
therefore you may need to check the payment / exemption details. Your PMR should
have the details recorded at the previous dispensing event and in some cases you
can be sure that it will not have changed (e.g. over 60). However in other cases you
may be less sure (e.g. check renewal of expired prepayment certificate, maternity
exemption certificate expiry, income related exemption) and you will need to capture
or check exemption information at the point of issuing the prescription.
You hold the electronic claim messages at the “ready to claim” stage.
When the patient comes in to collect their prescription they can sign the back of the
form and you can complete any missing claim data if necessary, updating their PMR
record and your electronic claim message.
You can now submit the electronic claim.
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