Digital StoreFront User Guide - Algonquin College

Digital StoreFront Training Manual
FAQ
Frequently Asked Questions
1
What is a job ticket
A job ticket is an electronic version of a print requisition form. It provides you with all
the print options available to you based on the type of printing category you select.
2 Do I need to embed my fonts in MS Word or PowerPoint before I use the
PrintMessenger driver
When submitting Microsoft Word and PowerPoint documents via PrintMessenger, the
following steps may be necessary if you are using the Monotype Corsiva font in the
original document. From MS Word or PowerPoint click “File”, “Print”, Select “Options”
and then click the “Save” tab. Check “Embed TrueType Fonts”. Uncheck “Do not
embed common system fonts.” Click “OK”.
3 I don’t have administrator rights to install the PrintMessenger driver on
my computer. Now what
Call the ITS help desk (x.5555) to request assistance.
4
What is a press-ready PDF
It’s a PDF created using Adobe Acrobat Pro software and enables you to choose
the settings you wish to save your PDF as, such as the quality of the PDF (i.e. High
quality, Standard, Press quality) and allows you to embed the fonts.
5 I don’t have Adobe Acrobat installed on my computer. Can I use the
“save as PDF” command from MS Word or PowerPoint
No. MS Word does not give the option of changing the settings (such as choosing the
quality of PDF (press quality) or embedding the fonts) therefore it does not create a
proper PDF. Please use the EFI PrintMessenger driver.
6
Which VPN do I use
Use the VPN Client only. Do not use the WebVPN. For more informaiton, call the ITS
help desk (x.5555) to request assistance.
7 I have registered myself to the DSF and it does not accept my budget
code and I am sure I have entered it correctly. Help!
Your DSF account has not been activated. Contact the DSF Admin.
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The Print Shop | Algonquin College