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Review 3 final 2 - TAU - National Treasury

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TECHNICAL ASSISTANCE UNIT REVIEW | Blending Voice and Text<br />

that needs to be brought to the surface. Because<br />

change is more often than not uncertain, contingent,<br />

even messy, shaped by intangibles and interpersonal<br />

dynamics – all these need to be acknowledged and<br />

expressed (not so as to embarrass people). Because<br />

OD is frequently such an acute personal as well as<br />

organizational process, the words, perceptions, and<br />

experiences of the people involved are a key part of<br />

the record–not just part of the narrative, but part of<br />

the definition, results, and indicators of change. There<br />

is usually a “logic” at work, even if it is not obvious,<br />

or rational – and almost certainly, this “logic” will be<br />

vastly more complex and contradictory than the<br />

manageable “fiction”of log-frames. And, the actors may<br />

change the agenda in mid-stream. They may redefine<br />

“the problem”, and hence “the results”; and this action<br />

may itself be an indicator of success. Changing the<br />

“Results statement” or the logic model may reflect<br />

greater self-confidence and analytical clarity, or indeed<br />

deeper understanding and “ownership” of the whole<br />

process, and of its intended results. All this is not to say<br />

that “results” and “performance” don’t matter–they are<br />

of the utmost importance, because, ultimately, citizens<br />

judge public institutions on their effectiveness. (“Divine<br />

right” rarely works any more as a basis for authority and<br />

legitimacy.)<br />

The related issue is whether conventional “log frames”<br />

are of much help in understanding how people and<br />

their organizations change–not only their actions,<br />

but their attitudes, beliefs, and cultures Readers will<br />

know that this is an inescapable part of the web of<br />

institutional relationships just mentioned. So, the <strong>TAU</strong>,<br />

its international development partners, its “siblings”<br />

within <strong>National</strong> <strong>Treasury</strong>, and its public-sector clients<br />

(not to mention visiting consultants) have to contend<br />

with it – and need to work within that framework – but<br />

mindfully and consciously in recognising that it is but<br />

one framework amongst many others.<br />

Now to consider these questions:<br />

(2) Based on South Africa’s own intent, development<br />

co-operation should be used for innovative<br />

responses to national /international needs<br />

As this is a mid- term review, what opportunities for<br />

innovative practices/levels of innovation would you see<br />

for the <strong>TAU</strong> as an implementing agency as it fulfils this<br />

current agreement or any potential future agreement<br />

(3) Innovation can be one of the most exciting words in<br />

the world, it can also, however, be a buzz word that<br />

is used as an attractive ‘construct’ to spice up the<br />

discourse, but, in reality and with good benchmarks,<br />

the perceived innovation might simply be a novel<br />

area of work or a systems improvement which<br />

might not really amount to ‘innovation’, as it is more<br />

broadly appreciation in global or local systems.<br />

How do you see innovation through the lens of this<br />

development partnership and what, within the<br />

<strong>TAU</strong> implementation of the Development Partner<br />

programme, would provide an example of innovation or<br />

the potential for innovation<br />

My Responses:<br />

So, a point of departure: Innovation in the development<br />

enterprise, and in institution-building in particular:<br />

Your questions rightly signal the trap of buzz-word status<br />

which attaches to “innovation”. Because the language of<br />

advertising and PR has swamped us with the “i-word”, we<br />

could be forgiven for saying that everything is innovation–<br />

and hence, that nothing is. And, the development<br />

enterprise seems especially prone to fads and fashions,<br />

all inevitably “innovative”. But common sense does retain<br />

some power: most people understand “innovation” to<br />

mean doing new things, or doing things in a new and<br />

different way; and that, to be considered “innovative”, a<br />

22<br />

page<br />

Enabling change for development

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