SALES BROCHURE WINTER 2014/2015
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Booking & Payment Conditions<br />
Bookings<br />
Please send your booking request to touroperating@stc.ch. All packages can be booked freesale<br />
up to 7 days prior arrival, thereafter on request. This excludes black-out dates for fairs, congresses<br />
and special events. Child prices is available on request only. Confirmed bookings can only be<br />
cancelled as per below cancellation conditions.<br />
Commission<br />
STC pays the following commission on gross amounts stated in attached FIT offers:<br />
• 20% to tour operators and wholesalers<br />
• 10% to travel agencies<br />
The commission will be deducted and net amount invoiced.<br />
Payment<br />
The full amount of the tour must be received by STC prior to the first departure day of the tour.<br />
If the payment is not being received 3 working days prior to the start of the tour, we reserve the<br />
right to cancel the services. For bookings made within 14 days before departure, full credit card<br />
payment will be required.<br />
Amendment fee<br />
60.- CHF per file if travel date, hotel category or name change are required.<br />
Cancellation cost<br />
• 30 - 15 days before tour departure 60.- CHF per file<br />
• 14 - 4 days before tour departure 30% of the total confirmed tour price<br />
• 0 - 3 days before tour departure 100% ot the total confirmed tour price<br />
Credit card payment<br />
Credit card payment can be done with additional 2% surcharge on the total amount of the package.<br />
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