In-Basket Design: Developing and Implementing an On-Line ... - IPAC
In-Basket Design: Developing and Implementing an On-Line ... - IPAC
In-Basket Design: Developing and Implementing an On-Line ... - IPAC
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Step 3: Develop Overview <strong><strong>an</strong>d</strong> E-mail Messages<br />
Create a bal<strong>an</strong>ced pool of e-mail messages<br />
• Cover job duties <strong><strong>an</strong>d</strong> critical tasks<br />
• Address critical competencies<br />
• Vary document features<br />
• Sender<br />
• Org<strong>an</strong>ization<br />
• Org<strong>an</strong>izational level<br />
• Origination date<br />
• Priority/criticality<br />
Create more e-mail messages th<strong>an</strong> you think you need!<br />
<strong>IPAC</strong> Annual Conference 2011<br />
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