In-Basket Design: Developing and Implementing an On-Line ... - IPAC
In-Basket Design: Developing and Implementing an On-Line ... - IPAC
In-Basket Design: Developing and Implementing an On-Line ... - IPAC
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Step 1: Determine Critical Tasks, Duties,<br />
<strong><strong>an</strong>d</strong> Competencies<br />
Develop or Adopt a Competency Model<br />
Competencies guide all phases of in-basket development<br />
• The collection of source materials<br />
• The identification of issues addressed by c<strong><strong>an</strong>d</strong>idates<br />
• The generation of in-basket content (overview & e-mail<br />
messages)<br />
• The development of multiple-choice questions<br />
• The calibration of the scoring key<br />
<strong>IPAC</strong> Annual Conference 2011 9
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