West Milton State Bank - Card Solutions - Fiserv

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innovation in Payments,
Processing Services,
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and the host platform. The online message
eliminates duplicate entry for the client and
eliminates exposure due to the nature of
the immediate updates.
“Integrated Desktop brings maintenance
integration to the table, resulting in
immediate availability of information so
that when a customer calls and needs us
to change limits or reset passwords, we
can make an immediate change through
Premier ® Navigator (the Premier solution
supporting Integrated Desktop) while the
customer is still on the phone,” Weber
explains. “An additional bonus is having the
last 15 transactions available in real time so
that tellers, in addition to Operations staff,
can review information in Navigator. No
longer does the teller have to call and ask
Operations staff to log on to the processor’s
website so they can translate the
on-screen codes. Now, Integrated Desktop
provides real-time information, allowing us
to work more efficiently and to satisfy our
customers’ need for instant gratification
and service.”
“The time spent online has been reduced by 95
percent thanks to Integrated Desktop.”
William H. Weber II
Vice President, Operations
West Milton State Bank
Connect With Us
For more information on Integrated
Desktop, please contact us at 800-888-0085
or visit www.fiserv.com.
Fiserv, Inc.
255 Fiserv Drive
Brookfield, WI 53045
800-872-7882
262-879-5322
getsolutions@fiserv.com
www.fiserv.com
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be trademarks or registered trademarks of their respective companies. 616-10-10700 02/10