TranBlocker - Card Solutions - Fiserv

Product
TranBlocker SM
A Web-Based Tool that Enables Card Issuers to Block Potential
Fraud in Real Time
TranBlocker Options
With TranBlocker SM from Fiserv, you set your own blocking
rules and you decide what happens when those rules are
met. The power is in your hands.
With TranBlocker, you can block potential
fraud on your BINs or cards for all
international activity or by specific country
code, merchant category code, or merchant
ID. Within these categories, your response
can vary based on transaction type:
• ATM PIN’d
• ATM PINless (Home Banking)
TranBlocker lets you decide how and when
to block transactions. If you suspect fraud
from a given source, you simply log in to
our Web application and create a rule that
immediately takes effect and controls
authorizations based on the settings you
entered.
You can create basic rules for a specific
BIN, as well as customized rules to
supersede them in certain cases. Or you
can exempt a given cardholder from all
rules. You determine how long each rule is
in effect – up to a maximum of 90 days, as
specified by network guidelines.
TranBlocker allows you to modify your
existing rules in real time, to keep them
current and fight new fraud trends.
And the “copy” feature enables you to
create additional rules quickly and easily.
TranBlocker reports let you see all rules in
one location, track activity that meets your
rules, see changes you have made to your
rules, and monitor expiration dates for rules.
• POS PIN’d
• POS PINless swiped
• POS PINless manual
• Internet transactions of various types
For activity matching your blocking rules, your
response options are: continue processing;
deny the transaction; or deny the transaction
and retain the card. All of these actions are
shown on your TranBlocker reports.
Products that Work Together
Fiserv products are designed to be used
together to provide an all-encompassing
solution.
Using TranBlocker with our neural network
product, EnFact ® from Fiserv, automatically
creates a case for each transaction denied
due to your TranBlocker rules. This automatic
case creation provides two additional
benefits. First, an automatic review of the
account will be requested.

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Second, if you use the EnFact call center,
Fiserv reviews the account and contacts
you or the cardholder, depending on
your EnFact setup, to determine if the
transaction is legitimate.
And, if you use TranBlocker with Premier
Analytics ® from Fiserv, your monthly
transaction issuer analytics will help you
make better-informed decisions about how,
when and where to apply blocking rules.
Key Benefits
• Block international activity
• Block authorizations by country,
merchant, merchant category, or
a combination
• Customize rules for specific cardholders
(such as those traveling abroad)
• Balance risk management against
cardholder service by deciding whether
blocked activity will be denied, or just
reported for monitoring
• Update the rules yourself, in real
time, without requesting changes
through Fiserv
• Monitor cardholder impact of a
blocking rule before you implement a
denial response
Connect With Us
For more information, please contact us at
800-888-0085 or visit www.fiserv.com.
Fiserv, Inc.
255 Fiserv Drive
Brookfield, WI 53045
800-872-7882
262-879-5322
getsolutions@fiserv.com
www.fiserv.com
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be trademarks or registered trademarks of their respective companies. 04-032-9-COL 03/10