core values - ITF Nigeria

Types of Organisation
• Line and Staff – line hierarchy/ managers supported by functions
• Divisionalised – divisions focus on e.g. manufacturing, marketing, etc
• Decentralised – corporate HQ controls standards and finance
• Matrix – typically project-based e.g. construction organisation
• Flexible - agile and able to adapt to changing business demands
• Process-based – focused on across functional boundaries to deliver
Service/ product
Characteristics of People
• Individual Differences – abilities, intelligence, personality (Introvert &
extrovert), culture, gender and race
• Attitudes – a settled way of thinking which is evaluative.
• Influences on behaviour – personality and attitudes
• Attribution – how we make judgment about people (Distinctiveness,
consensus, consistency over time & modality)
• Orientation – approaches people adopt to work
• Roles – parts people play in carrying out their work
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