UC RFP Template Sample - UCStrategies.com

Mandatory Solution (If Applic- Custom-
Category or Desired Provides able) ization
Category Capability M or D Y or N Quantity Required
User can include IM users
from own IM system and
more than one Federated
IM system in a single
conversation.
M
Explantions or
Exceptions or Scope of
Customization
Enhanced Voice/Video UC Capabilities
Communication Client
Control communication M
functions from a consistent
Client interface on PC, Web
Interface, and Mobile
wireless device. (E.g. UC
client, softphone, etc.)
If Communcations Client is
not capable of VoIP, then
provide control of alternate
end point (cell phone,
PSTN or PBX phone)
User interface provides for
easy display and control of
communications.
Describe or provide
collateral media to illustrate
ease and range of Client
functionality
Basic Call (Session) Controls
Provide all of the following
call controls for Voice,
Video, or Web sessions
Note: Call = Session for
this section.
Initiate Call
Conduct Call for unlimited
duration
Terminate (hang up) Call
Transfer Call
Conference Others into Call
Place Call on Hold
Divert Incoming Call if busy
M
M
M
M
M
M
M
M
M
M
M
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