UC RFP Template Sample - UCStrategies.com

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Mandatory Solution (If Applic- Custom- Category or Desired Provides able) ization Category Capability M or D Y or N Quantity Required Ability, as an alternative to the options above, to integrate with the PBX systems used in our Company and/or with the PSTN using Session Initiation Protocol (SIP). Provide specifications or URL to specifications of PBX models supported with SIP. Also, indicate if SIP interfaces to the PSTN are supported, at least for all protocols and devices proposed. Ability, using CSTA or SIP, to provide the following: M M Explantions or Exceptions or Scope of Customization Control of desktop phone (TDM or IP) from UC System software Client, e.g. to launch calls from the software client yet have the voice link through the PBX phone. Ability for incoming calls to ring on the desk phone as well as the PC Client and be anwered on either device with voice link through the PBX phone. Presence integration to provide presence status updates to the UC System/Client based on phone status on the PBX system Ability to control the PBX and the interface to the PSTN so that incoming calls can ring simultaneously on multiple end-points as specified by the user and allow the call to be answered on any end point and terminate ringing on other devices. D D D D (c) UniComm Consulting UNLICENSED SAMPLE Page 13 of 20
Mandatory Solution (If Applic- Custom- Category or Desired Provides able) ization Category Capability M or D Y or N Quantity Required Explantions or Exceptions or Scope of Customization Security Ability to encrypt all communications between user end points on the UC System for capable end points. Ability to support encrypted communications from authorized users on qualified devices that are outside our Company firewall. Ability to support secure, encrypted communications as above without requiring separate VPN technology Provide a list or URL to a list of end point types that can be secured as above, at least as proposed. D D D D Logging and Reporting Ability to log communication events and related details, including duration, participants, subject, links to documents, media invoked, methods of call initiation, etc. Ability to provide reports on the usage of the system for users, at their request (self service preferred) and for system administrators. Provide reporting on timebased periods (weeks, months) for trend analysis M D D (c) UniComm Consulting UNLICENSED SAMPLE Page 14 of 20
Page 1 and 2: Unified Communications Request for
Page 3 and 4: 3.4.1. Relevant software, hardware,
Page 5 and 6: 1. Purpose of this RFP The purpose
Page 7 and 8: 2. Responder/ Potential Supplier In
Page 9 and 10: 3. Enterprise Overview 3.1. Objecti
Page 11 and 12: 3.1.2.3. Voice, Video and Web 2-Par
Page 13 and 14: from a PC end-point using a web or
Page 15 and 16: 3.3. Relevant Enterprise Background
Page 17 and 18: 4. Executive Summary Please provide
Page 19 and 20: Solution. Where appropriate, provid
Page 21 and 22: already proposed), managed or hoste
Page 23 and 24: The link to the embedded workbook i
Page 25 and 26: • At least three relevant referen
Page 27 and 28: Mandatory Solution (If Applic- Cust
Page 37: Mandatory Solution (If Applic- Cust
Page 45: Mandatory Solution (If Applic- Cust

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