Annual Report 2010 (4.1 MB) - Danish Technological Institute

Review > 2010
95
P.
planned in 2010. As mentioned,
Technological Institute AB Sweden
has trimmed costs to the new level of
revenue and, using that as its basis
in 2011, the company can consolidate
its business with new products
and generate a small profit.
At Danfysik A/S, the order book saw
a positive change, and we forecast
revenue of EUR 13.4 million in 2013.
In 2011, quite a lot of efforts will be
made to move the activities from Jyllinge
to Taastrup.
For the group as a whole, profits are
set to be on a par with 2010.
Customers
Customers buying the Institute’s
commercial services are Danish business
customers, organisations, public
customers and international customers.
In 2010, the Institute provided
solutions to a total of 14,895
customers, 11,737 of whom were
Danish customers. Fifty seven per
cent of the Danish business customers
come from the service sector,
while 43% come from manufacturing
industry. In this context, too, the
Institute works closely with small and
medium-sized enterprises in particu-
lar. Enterprises with fewer than 50
employees accounted for 67% of the
customers.
The Institute had 1,240 public customers
in 2010. Public customers
and organisations procure services
such as consultancy and training in
the same way as private customers.
In addition, the Institute serves
public customers via various operator
projects.
International activities
The Institute had 3,158 international
customers, including subsidiary
customers in Sweden and Poland.
Overall, the Institute’s international
revenue stands at EUR 29.2 million.
Project evaluation
To the Danish Technological Institute,
the work of transforming new
knowledge into daily practice in
companies constitutes a central element
in its non-profit activities, and
it is important to learn how satisfied
the customers are with the projects
undertaken by the Institute. So in
recent years, customers have been
asked to evaluate the Institute’s work
in the light of a number of parameters
such as quality and time of
delivery. In 2010, 96.6% of customers
said they were satisfied or very
satisfied with the work.
Environment and health & safety
The majority of Institute workplaces
are office workstations. The environmental
impact of these comprises
consumption of electricity and heat.
In addition, the Institute has a number
of laboratories that make use of
different forms of consumables, the
use and disposal of which comply with
the acts and executive orders in force
from time to time in the area, including
the rules on health and safety at
work.
New innovation consortia
The Danish Technological Institute
strengthened its position within
research and development again in
2010. During the period under review,
the Institute assumed the role of
project manager of four new innovation
consortia granted by the Ministry
of Science, Technology and Innovation,
the total budget for the Institute
running into EUR 3.8 million.
Performance contract activities
The Danish Technological Institute
is well under way with its research