New Beginnings: Pregnancy Guides - Mission Health

C OMING TO THE HOSPITAL
Any time you are coming to the hospital for a test or procedure or for your baby’s birth, enter through Emergency/Trauma
Entrance on the Memorial Campus. The staff in the Emergency Department will help you get to the area in the hospital
where you need to go. Park in the Outpatient parking deck on the Biltmore Avenue side of the hospital.
Family and friends
Your family and friends can use the parking deck off McDowell Street and enter the hospital through the Visitor Entrance into
the main lobby. The Information Desk Staff will direct them.
Day/Evening visiting hours
For family and friends, these visiting hours are 9:00 am – 8:30 pm. On Mother-Baby, “Quiet Time” from 2:00 – 4:00 pm is
observed. This quiet time is for the new mom and baby to rest and bond. Fathers or a support person and any big brothers or
sisters are welcome.
Keeping moms and babies safe from illness is very important in the first weeks after the birth. For this reason we ask for your
help with the following:
1) Big brothers and sisters are welcome to visit on the nursing units. Other children are welcome to visit if they are 14 or older.
2) All children are to have an adult with them while in the hospital.
3) Siblings, family and friends need to be free of signs of illness.
4) All persons are to wash their hands when they arrive and leave the room.
Night-time visiting hours
For family and support persons, these visiting hours are 8:30 pm – 5:00 am. For the safety of families and staff, plan to “check in”
with our security staff. You will go to the main lobby of Mission to register and get a visitor’s badge.
Unlisted patient
Medical privacy laws today give hospitalized patients the right to choose whether or not they would like personal information
available to the public. They can choose to be “listed” or “unlisted” in our patient directory.
If you decide to be unlisted before your birth, do not tell anyone that you are going to the hospital.
If someone tries to visit a patient who has chosen to be “unlisted”, Mission Hospital cannot:
Tell them if the patient is in the hospital
Give them a room number
Tell them the patient’s condition, such as critical, serious, fair, etc.
Deliver mail, flowers or gifts to the room
*This includes family or the person who brought the patient to the hospital.
We know that the “unlisted” patient rules can be difficult and we are sorry for any inconvenience; but, we must obey the
medical privacy laws.
Smoking/Tobacco Use
As a community leader in healthy living and to improve the wellness of our patients and staff, Mission is a “tobacco-free”
environment. This includes hospital rooms, the hallways, the waiting areas, and all hospital property.
For directions to the Memorial Campus, have family and friends
visit missionhospitals.org and click on “Maps & Directions.”
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