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PURSUITS 2011! - Business Education Council of Niagara

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How to APPROACH a prospective employer about a job<br />

<strong>Niagara</strong> employers speak out<br />

Did you know that about 70% <strong>of</strong> all jobs are not advertised Some openings may not exist but chances are if you make a good first impression<br />

at the time you first meet an employer, there may be a position that opens up down the road that suits your skills and qualifications.<br />

Whether you are looking for a first job or looking for a new job, knowing how to approach an employer is important. Since the vast<br />

majority <strong>of</strong> job openings are part <strong>of</strong> a “hidden” or non-advertised job market, it is up to you to discover what jobs are best suited<br />

for you and where to find them.<br />

To help you with this process, we asked three <strong>Niagara</strong> employers, along with a Career <strong>Council</strong>or from the <strong>Business</strong> <strong>Education</strong> <strong>Council</strong>’s<br />

Employment Services, how employers want to be approached by students looking for a job. Here are their responses:<br />

Kristen Angrilli<br />

Human Resources<br />

Consultant<br />

Public Works<br />

<strong>Niagara</strong> Region<br />

With over 3,000 employees, <strong>Niagara</strong> Region is responsible for such diverse areas as land use planning, transportation, water and<br />

wastewater treatment, waste collection and management, emergency medical services, public health, children’s services, and seniors’<br />

programs to name a few. <strong>Niagara</strong> Region <strong>of</strong>fers great career opportunities in municipal service and our competitive salaries,<br />

attractive benefits, and wealth <strong>of</strong> programs will support your personal wellness and pr<strong>of</strong>essional growth.<br />

What are the best ways for job seekers to approach your business<br />

“We use on-line job boards including our own career site at www.niagararegion.ca to post jobs, so I suggest applying on-line<br />

as a starting point. Networking though career fairs and other events can also be helpful.”<br />

How <strong>of</strong>ten do you hire and how do you recruit<br />

“We post jobs regularly for all areas within the <strong>Niagara</strong> Region. We recruit externally when we are not able to fill positions<br />

internally. On-line applications are the starting point and from there we screen applicants based on their qualifications, skills<br />

and experience that fit job requirements. We will then interview and do testing if it’s required. Final candidates are asked for<br />

references and will be asked to provide background checks, including a police clearance certificate if required.”<br />

What are some <strong>of</strong> the key areas you consider when hiring<br />

“Of course, we consider the required certifications, education and training along with work experience. We look for a good<br />

fit for the job and we do that through the answers to interview questions. We also look for people who demonstrate<br />

initiative and an interest in the field. So volunteer work in the field, and participation in special interest clubs and community<br />

events are a great idea for students. We also look for a match with our culture and values, including an interest in public<br />

service and serving our communities. So if you would like to work in an environmental career, you could be a member<br />

<strong>of</strong> your school’s environment club and other green initiatives in your community. ”<br />

Julia Sebastian<br />

Human Resources<br />

Manager<br />

White Oaks Conference<br />

Resort & Spa<br />

White Oaks employs approximately 480 employees. Located on 13 acres in the heart <strong>of</strong> <strong>Niagara</strong> on the Lake and along the <strong>Niagara</strong><br />

Escarpment and at the centre <strong>of</strong> <strong>Niagara</strong> area attractions including <strong>Niagara</strong> Wine Country, <strong>Niagara</strong> on the Lake, and <strong>Niagara</strong> Falls<br />

- White Oaks Conference Resort and Spa <strong>of</strong>fers a Boutique hotel atmosphere with the services and amenities <strong>of</strong> a 5 Star Resort.<br />

White Oaks is Ontario’s only combined 4 Diamond, 5 Star Resort boasting a truly modern, chic atmosphere with facilities that include<br />

LIV Restaurant – an urban dining experience featuring <strong>Niagara</strong> Regional cuisine and award winning <strong>Niagara</strong> Wines, a world class<br />

Fitness Facility with Wellness and Fitness programs included in the Resort Experience, luxury Full Service Spa and more.<br />

What are the best ways for job seekers to approach your business<br />

We accept resumes via email, through the mail, by fax or the applicant is welcome to drop a copy at the front desk <strong>of</strong> the hotel<br />

or fitness club.<br />

Should you choose to come in and drop <strong>of</strong>f your resume in person, keep in mind that you are on stage the minute you walk<br />

through the front door. It it important to make a positive first impression so dress appropriately.<br />

How <strong>of</strong>ten do you hire and how do you recruit<br />

As a year-round employer we hire all year, however, we do the majority <strong>of</strong> our recruiting at the end <strong>of</strong> the summer as we gear up<br />

for the busy conference season that starts in September.<br />

There are several methods we use to recruit. Team member referrals are probably the most successful recruitment program we use.<br />

The way it works is that when a White Oaks team member refers a family member or friend to an open position and<br />

that person is hired, the team member is paid $50 for the referral.<br />

Other recruitment methods include the HRSDC job bank, job fairs, employment ads in local newspapers, recruiting firms and<br />

various job search engines.<br />

What are some <strong>of</strong> the key areas you consider when hiring<br />

1. Genuine passion in providing exemplary customer service to fellow team members, guests and Club members.<br />

2. Is sincerely interested in learning new skills and is willing to share ideas and experiences for the purpose <strong>of</strong><br />

continuous personal and organizational improvement.<br />

3. An individual who has done their homework and is prepared and knowledgeable regarding the company and industry.<br />

4. Are honest and genuine during the interview.<br />

5. Ask questions, show interest and express positive body language<br />

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