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PURSUITS 2011! - Business Education Council of Niagara

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JOHN DANIEL<br />

Recruitment Manager<br />

Meridian Credit Union<br />

As one <strong>of</strong> Canada’s largest credit unions, Meridian delivers a full range <strong>of</strong> financial services to individuals and<br />

businesses in Ontario. We serve 220,000 Members and 10,500 businesses through 45 neighbourhood branches,<br />

eight commercial business centres and two corporate <strong>of</strong>fices.<br />

Meridian is one <strong>of</strong> Canada’s Top 100 Employers, with over 70 years <strong>of</strong> banking history, $6 billion total assets under<br />

management, and approximately 1,000 employees.<br />

What are the best ways for job seekers to approach your business<br />

Are you looking for a career We can help you build your career by developing partnerships with your community<br />

and our Members. If job postings are available, you can usually apply to them through:<br />

• www.meridiancu.ca: Access the “Careers” section and apply through an interactive online tool<br />

• Social Networking: LinkedIn.com<br />

• External Job Boards: Workopolis.com, Monster.ca and industry-specific websites<br />

If you’re interested in a Member Services Representative position, you can also personally drop your resume and<br />

cover letter <strong>of</strong>f at a branch location that you’re interested in working at. Be prepared for an on-the-spot informal<br />

interview. First impressions are important; ensure you’re dressed appropriately!<br />

How <strong>of</strong>ten do you hire and how do you recruit<br />

At Meridian, we hire all year round. We have two Corporate Offices, and 45 branches that we support.<br />

These are the main avenues in which we approach the hiring process:<br />

• Internal posting: Employees are given the opportunity to apply internally for a position, which encourages career<br />

advancement within the Company.<br />

• Employee referrals: Do you know anybody that works at Meridian Employee referrals are an incentive program<br />

for employees to refer quality external candidates. Many <strong>of</strong> our new employees are recruited through this program.<br />

• Careers page: As mentioned, we also use our Careers page on www.meridiancu.ca as a major tool to recruit new<br />

employees. This allows us to tap into a broader range <strong>of</strong> external talent when searching for the perfect candidate.<br />

This is our most popular vehicle, even attracting international applicants that <strong>of</strong>fer unique experience and abilities.<br />

What are some <strong>of</strong> the key areas you consider when hiring<br />

Each position we hire for requires a unique set <strong>of</strong> skills. Overall we’re looking for employees that can grow and<br />

develop at Meridian, while also embodying our values and culture. It is important that we find the right fit for the<br />

organization, including candidates who are:<br />

• Proactive with a willingness to learn<br />

• Able to engage customers on a higher level<br />

• Passionate about people, and their work<br />

• Interested in volunteering in their community, if they don’t already actively participate in volunteer activities<br />

• Forward thinkers, smart and savvy<br />

Renée Rocheleau<br />

Employment Services<br />

Resource Coordinator<br />

<strong>Business</strong> <strong>Education</strong><br />

<strong>Council</strong> <strong>of</strong> <strong>Niagara</strong><br />

What are the best ways for job seekers to approach your business<br />

Despite what you may think or hope for, there is not ONE specific way that job seekers should approach employers.<br />

The type <strong>of</strong> industry, hours <strong>of</strong> operation, and the personality <strong>of</strong> the employer all influence the way an employer<br />

prefers to be approached.<br />

If you don’t know…sometimes the best way to find out is simply to ask them. Of course that implies the<br />

“first point” <strong>of</strong> contact which is <strong>of</strong>ten the hardest step to make. The fastest way to connect with an employer<br />

is through the phone. Call them…ask them what they would prefer. They may tell you and leave you to follow up<br />

as needed whether submitting a resume or completing an application or take the conversation to the next<br />

level and inquire about your intentions.<br />

The secret to get the most out <strong>of</strong> employers is to ask open-ended questions and then, just let them talk.<br />

Not only will they tell you the best way to approach them, they may also tell you how they specifically<br />

go about hiring with their company and give you tips to help you get to the next hiring stage.<br />

How <strong>of</strong>ten do employers hire and how do they recruit<br />

Employers hire more <strong>of</strong>ten than people realize. In response to internal changes within the business and external<br />

changes such the economic climate, companies need to change as their business needs change which includes<br />

their staffing requirements.<br />

Employers choose a method <strong>of</strong> hiring that is easiest, least intrusive, and cost-effective. They <strong>of</strong>ten look at the<br />

people around them as their first step to filling a position. They approach others to see if someone they already<br />

know would be a perfect candidate for the position.<br />

This may include:<br />

• Present / Past Employees or Volunteers<br />

• Fellow Employers / Managers<br />

• Friends or Family Members<br />

Continued on page 33<br />

29

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