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ericsson review - ericssonhistory.com

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Fig. 10a<br />

Minor automatic system restarts. Often caused<br />

by software faults. Takes 3 seconds. Established<br />

calls are not affected<br />

Fig. 10b<br />

Major automatic system restarts<br />

• Often caused by software faults. Takes 3 seconds.<br />

Established calls are disconnected<br />

Includes reloading. Caused by software faults alone or<br />

In <strong>com</strong>bination with hardware faults. Takes 7 minutes<br />

All traffic handling stops<br />

March May July Sept Time<br />

April June Aug Oct<br />

Fig. 10c<br />

Manually initiated system restarts<br />

• Minor restarts caused by software faults that have led<br />

to the holding of a switch, other devices or individual<br />

subscribers<br />

Ma|or restarts caused by software faults that have led<br />

to major traffic disturbances<br />

turbed the traffic in one way or another,<br />

whereas the remaining 35 faults during<br />

the five-month period consisted mainly<br />

of small adjustments intended to improve<br />

the handling characteristics.<br />

Thanks to the modular structure and design<br />

of the software it has been easy to<br />

make corrections. These have always<br />

been carried out by the designer concerned<br />

and verified in the system test<br />

equipment before being introduced in<br />

Sodertalje.<br />

System restart<br />

The system automatically carries out a<br />

system restart when implausible data<br />

are detected or there is an error in the<br />

program handling sequence. Restart<br />

can also be ordered manually by the<br />

operator. This function is an excellent<br />

means of maintaining the operational<br />

readability of the system since it limits<br />

the effects of a serious fault. In addition<br />

an informative printout is obtained in<br />

connection with the restart, which gives<br />

the designer the necessary basic data<br />

for carrying out corrections.<br />

Figs. 10 a—c show the frequency of the<br />

various types of restarts since the exchange<br />

was put into operation. Most of<br />

the necessary software corrections had<br />

been carried out by August 1977, so that<br />

for example the number of manual restarts<br />

had decreased considerably by<br />

then. It should also be pointed out that<br />

major system restarts were partly caused<br />

by incorrect handling.<br />

System stop<br />

The only system stop that has occurred<br />

so far took place after 10 days in service<br />

and lasted approximately 15 minutes. It<br />

was caused by a <strong>com</strong>bination of software<br />

and hardware faults, a type of fault<br />

which, as is well known, is most difficult<br />

to foresee.<br />

Operation and maintenance<br />

routines<br />

Manning<br />

The AXE exchange was manned day and<br />

night during the first week in service and<br />

thereafter only during normal working<br />

hours (Monday-Friday 7.30 a.m. to 4<br />

p.m.).<br />

The Tele<strong>com</strong>munications Administration,<br />

who have responsibility for the<br />

operation, now have two operators stationed<br />

in the exchange. Their main task<br />

is to carry out the normal operation and<br />

maintenance activities.<br />

Administrative staff have also been stationed<br />

temporarily in the exchange in<br />

order to follow events there and to further<br />

develop the operation and maintenance<br />

routines. Installation staff from<br />

LM Ericsson and some designers from<br />

ELLEMTEL acted as advisors during the<br />

first two months.<br />

As this was the first AXE 10 exchange<br />

the Tele<strong>com</strong>munications Administration<br />

wanted to guard against unforeseen<br />

events. For this purpose an expert group<br />

was appointed, where each member was<br />

a specialist in his own field. The members<br />

worked as usual, but could be contacted<br />

at any time of the day or night.<br />

By the end of October the Stockholm<br />

maintenance centre had received a total<br />

of eight alarms during night-time which<br />

were serious enough to necessitate<br />

sending out an operator to the exchange.<br />

It was possible to clear all these<br />

faults with the aid of the existing operating<br />

instructions without having to call<br />

in the expert group.<br />

Documentation<br />

The most important documents are included<br />

in the operation and maintenance<br />

manual, which <strong>com</strong>prises operating<br />

instructions stating what is to be<br />

done, step by step, in different situations.<br />

The instructions are arranged per<br />

activity and also contain descriptions<br />

of <strong>com</strong>mands and printouts. The operation<br />

and maintenance manual consists<br />

of ten binders, which cover the information<br />

needs for all activities. It was found<br />

that with the aid of this manual the Administration's<br />

operators were able to<br />

carry out, on their own, fairly <strong>com</strong>plicated<br />

repairs, such as changing printed<br />

board assemblies in the data processing<br />

system, without causing operational<br />

disturbances.<br />

It is expected that only this manual will<br />

be needed in future AXE exchanges. As<br />

Sodertalje was the very first AXE 10 exchange<br />

it was also provided with system<br />

descriptions and program and hardware<br />

documentation.

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