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EXECUTIVEAGEN TM MAGAZINE RAISING THE BAR ON CUSTOMER CARE By Lalaena Gonzalez-Figueroa Founded with a mission to provide clients with convenient and reliable service, Everest Escrow offers a comprehensive menu of services designed to meet the needs of residential and commercial real estate customers. Touting itself as Orange County’s fastest-growing escrow company, Everest Escrow is poised for an aggressive expansion throughout the region. “We are a solid company that offers great customer service,” asserts escrow and marketing manager Tara Johnson. “Everest Escrow features experienced officers who are well-versed in residential equity, REO, short sale and commercial transactions, as well as refinances. We handle a range of products so that our customers have the convenience of working with one company for all of their escrow needs.” After spending nearly a decade as an escrow officer, Tara knows the industry from the inside-out. As a manager she offers clients more than a sales Tara Johnson, Ana Martinez, Megan Priebe, Alisa Bates, Russell Howerton ExecutiveAgent Magazine
E A pitch; she acts as the point person for questions and concerns, maintaining open and ongoing communication with customers throughout the escrow process. “My experience allows me to be more proactive in dealing with any issues that may arise,” she explains. “And my clients know that they can always reach me, even beyond regular business hours.” The Orange County native enjoys the opportunity to develop strong collegial relationships with real estate agents throughout the region, acting as a trusted member of their extended network of industry-related professionals. Real estate agent Jen Rader, who was introduced to Everest Escrow by a seller’s agent, was pleased with the company’s level of professionalism and efficiency. “We closed escrow in fewer than sixteen days,” she states. “The team at Everest Escrow was knowledgeable, provided regular updates on the status of the account, and gave us ample time for signing documents. Our clients were very satisfied with the experience, as were we. Everest Escrow facilitated a smooth and successful process.” In addition to a commitment to offering reliable escrow services, the team of professionals at Everest Escrow is also dedicated to building longterm relationships with their clientele. This includes agents as well as consumers, explains Tara, who takes a consultative approach to her work. “We spend the time necessary to explain the escrow process, both to consumers and to agents who are not familiar with what we do,” she notes. “In order to facilitate a smooth process, we ensure that forms and documents are filled out properly, and that every step of the transaction is completed. The investment in time is one that has consistently yielded successful outcomes for our customers, and has allowed us to continue to build a loyal clientele.” With offices established in Mission Viejo and Irvine, Everest Escrow is poised for significant growth in the near future. Offices will soon be opened in Huntington Beach, Laguna Niguel, Yorba Linda and Corona, with continued expansion planned as needs arise. “Our goal is to make it convenient for our real estate partners to utilize our services, no matter where they are located,” says Tara. “In addition to beautiful and well-appointed offices, we are equipped to offer mobile services for our customers. We understand that our clients’ schedules may not allow them to conduct business with us during traditional office hours, so we are available to meet at their designated locations on weekends and evenings. It’s all about catering to the client to ensure a positive escrow experience.” Everest Escrow 25910 Acero, Suite 110 Mission Viejo, CA 92691 Telephone: 949.783.2444 www.EverestEscrow.com Tara adds, “Our mission is to think outside the box, to adapt our business as the market changes in order to accomplish our clients’ goals. We take the necessary measures to ensure as smooth and successful a process as possible, with consistent and reliable results.” ExecutiveAgent Magazine
Page 1 and 2: EXECUTIVEAGEN TM MAGAZINE Southern
Page 3 and 4: contents ExecutiveAgent Magazine JU
Page 5 and 6: Cover Story TIM CARR Executive Agen
Page 7 and 8: Properties and Long Beach’s Doma
Page 9 and 10: “The journey of life is a short o
Page 13 and 14: Call the nation’s # 1 residential
Page 15 and 16: E A “I grew up surrounded by a se
Page 17 and 18: E A Brock Worthen and Keller Willia
Page 19 and 20: your goals are closer than you thin
Page 21: E A make our days great. And those
Page 24 and 25: E A By Dirk Zeller W hen we listen
Page 28 and 29: EXECUTIVEAGEN TM MAGAZINE GRANGER &
Page 30 and 31: E A Celebrating The Great Real Esta
Page 32 and 33: Kevin Budde Assistant Vice Presiden
Page 34 and 35: E A Proof Careers Don’t Have To S
Page 36 and 37: E A Become A Master Of Change When

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