2010 - Yarriambiack Council
2010 - Yarriambiack Council
2010 - Yarriambiack Council
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Summary of explanations of major variations between Actual & Target results<br />
The requirements of legislation require explanations for the major variations between the actual and targeted<br />
performance indicators. These variations can be caused by many factors or assumptions made at the time of<br />
formulating the Annual Business Plan upon which this Performance Statement is based.<br />
Note 1 Annual Community Satisfaction Survey<br />
The first five of the key performance indicators are based upon the results of a survey conducted from<br />
January to March each year. The survey is coordinated by the Department of Victorian Communities and<br />
prepared by the independent research group, Wallis Consulting Group, on behalf of participating <strong>Council</strong>s.<br />
While <strong>Council</strong> expected a similar result as last year, the outcomes were better than expected as a result of<br />
perceptions at the time of the survey.<br />
Annual Report 2009/10 29