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22 service center<br />

SUZO-HAPP GROUP<br />

Service Centers<br />

Bill Validator Repair Service<br />

• Factory authorized service center for MEI bill validators<br />

• All refurbished validators are completely disassembled and cleaned, worn or<br />

defective parts are replaced, and the unit is reassembled, calibrated and tested<br />

• Factory trained technicians with over 30 years hands-on experience<br />

• 6-month warranty<br />

• 5-day turnaround time (in most cases)<br />

Level I<br />

Includes MEI Series 2000, MEI SC Series Cashbox and Chassis<br />

Includes diagnostic testing, calibration, and cleaning. Replacement parts extra.<br />

Software Update (Per customer request - download only no testing involved)<br />

Level II<br />

Includes MEI SC Series Cashflow, MEI ZT Series, and MEI Series 3000 RTU's<br />

Includes diagnostic testing, calibration, and cleaning. Replacement parts extra.<br />

Software Update (Per customer request - download and calibration only<br />

SC Series Interface Board<br />

Includes component replacement<br />

Boards that can not be repaired will be returned at no charge<br />

MEI Bulk Note Feeder (BNF)<br />

Includes diagnostic testing, calibration and cleaning<br />

Replacement parts extra.<br />

Software Update (Per customer request - download only no testing involved)<br />

Ticket Printer Repair<br />

• Factory authorized service center for FutureLogic ticket printers<br />

• Also repair other universal ticket printers<br />

• All refurbished printers are completely disassembled and cleaned, worn<br />

or defective parts are replaced, and the unit is reassembled and tested<br />

• Factory trained technicians with over 30 years hands-on experience<br />

• 6-month warranty<br />

• 5-day turnaround time (in most cases)<br />

Includes Futurelogic Gen 1, Gen 2, and Gen 2 Universal<br />

Includes diagnostic testing and cleaning. Replacement parts extra.<br />

Software Update (Per customer request - download of software only)<br />

Gen 1 RS232 and Netplex Daughter Boards<br />

Includes component replacement<br />

Note: Please phone, fax or email customer service at one of the numbers listed above for an RMA form and number.<br />

In order to properly handle your repair, your return must have an RMA number on it.<br />

Call 888-289-4277 to Order 2010/2011

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