calgary transit safety, security and cleanliness survey
calgary transit safety, security and cleanliness survey
calgary transit safety, security and cleanliness survey
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Calgary Transit<br />
Safety, Security <strong>and</strong> Cleanliness Survey 2009<br />
2009 Strongly Agree Somewhat Agree<br />
2008 Strongly Agree Somewhat Agree<br />
2.4 Perceptions of Safety <strong>and</strong> Security Measures Employed by<br />
Calgary Transit<br />
The <strong>survey</strong> examined customers' perceptions of specific aspects of Transit <strong>safety</strong><br />
<strong>and</strong> <strong>security</strong> such as lighting at Park <strong>and</strong> Ride lots <strong>and</strong> CTrain stations, video<br />
cameras <strong>and</strong> <strong>safety</strong> intercoms, <strong>and</strong> the presence of Calgary Transit personnel.<br />
These queries help Calgary Transit better underst<strong>and</strong> Calgarians’ perceptions of<br />
measures that are used to improve the <strong>safety</strong> <strong>and</strong> <strong>security</strong> of the Transit system.<br />
Lighting<br />
Lighting at Park <strong>and</strong> Ride lots <strong>and</strong> within CTrain stations was examined in the<br />
<strong>survey</strong> <strong>and</strong>, as can be seen from the results presented in Figure 2.9, most<br />
respondents concurred that lighting was sufficient enough in these locations to<br />
make them feel safe. In addition, there was a significant increase in the amount<br />
of people who agreed that lighting was sufficient enough in both locations<br />
compared to previous years (see Appendix C).<br />
Figure 2.9: Perceptions of Lighting<br />
I feel that CTrain stations are<br />
sufficiently lit to make them safe<br />
25%<br />
34%<br />
32%<br />
57%<br />
51%<br />
55%<br />
(89%<br />
)<br />
(83%<br />
)<br />
(82%<br />
)<br />
I feel that Park <strong>and</strong> Ride lots are<br />
sufficiently lit to make them safe<br />
27%<br />
61%<br />
(88%<br />
)<br />
28%<br />
52%<br />
(81%<br />
21%<br />
56%<br />
)<br />
(77%<br />
)<br />
0% 20% 40% 60% 80% 100%<br />
2010 Strongly Agree Somewhat Agree<br />
2009 Strongly Agree Somewhat Agree<br />
2008 Strongly Agree Somewhat Agree<br />
Video Cameras <strong>and</strong> Safety Intercoms<br />
HarGroup Management Consultants, Inc. - 14 -
Change language