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Evaluation of MSc programmes: MSc in Healthcare Management ...

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Table 5 Item Scores* and Percentage Agreement † on the CEQ<br />

CEQ Scale/Item Item Scores Percentage<br />

Agreement †<br />

Mean* SD<br />

Good Teach<strong>in</strong>g<br />

The teach<strong>in</strong>g staff normally gave me helpful feedback on how 55.5 28.6 63.8<br />

I was do<strong>in</strong>g<br />

The staff made a real effort to understand the difficulties I 35.5 36.3 68.9<br />

might be hav<strong>in</strong>g with my work<br />

My lecturers were extremely good at expla<strong>in</strong><strong>in</strong>g th<strong>in</strong>gs 44.4 34.0 84.4<br />

The staff put a lot <strong>of</strong> time <strong>in</strong>to comment<strong>in</strong>g on my work 11.1 51.0 37.7<br />

The teach<strong>in</strong>g staff motivated me to do my best work 52.2 42.5 80.1<br />

The teach<strong>in</strong>g staff worked hard to make their subjects<br />

38.8 43.8 69.0<br />

<strong>in</strong>terest<strong>in</strong>g<br />

Appropriate Workload<br />

The workload was too heavy 7.8 38.3 22.2<br />

The sheer volume <strong>of</strong> work to be got through <strong>in</strong> this course -44.3 36.2 75.0<br />

meant it couldn’t be thoroughly comprehended<br />

I was generally given enough time to understand the th<strong>in</strong>gs I 32.2 47.8 62.2<br />

had to learn<br />

There was a lot <strong>of</strong> pressure on me to do well <strong>in</strong> this course 32.2 46.6 15.6<br />

Clear Goals and Expectations<br />

It was always easy to know the standard <strong>of</strong> work expected 11.1 49.8 48.8<br />

I usually had clear idea <strong>of</strong> where I was go<strong>in</strong>g and what was 27.7 56.6 66.7<br />

expected <strong>of</strong> me on this course<br />

It was <strong>of</strong>ten hard to discover what was expected <strong>of</strong> me on 33.3 44.3 27.2<br />

this course<br />

The staff made it clear from the start what they expected 55.5 42.9 82.3<br />

from students<br />

Generic Skills<br />

As a result <strong>of</strong> my course I feel confident about tackl<strong>in</strong>g<br />

44.4 51.5 68.8<br />

unfamiliar problems<br />

The course helped me develop my ability to work as a team 42.2 46.4 64.5<br />

member<br />

The course developed my problem solv<strong>in</strong>g skills 47.7 49.8 82.2<br />

The course sharpened my analytical skills 51.1 31.0 86.7<br />

The course improved my skills <strong>in</strong> written communication 55.5 38.7 80.0<br />

My course helped my ability to plan my own work 22.2 48.3 46.7<br />

Appropriate Assessment<br />

Too many staff asked me questions just about facts 6.66 22.8 26.7<br />

To do well <strong>in</strong> this course all you really needed was a good 57.7 38.3 4.4<br />

memory<br />

The staff seemed more <strong>in</strong>terested <strong>in</strong> test<strong>in</strong>g what I had<br />

51.1 48.4 8.9<br />

memorised than what I had understood<br />

Overall Satisfaction<br />

Overall I was satisfied with the quality <strong>of</strong> this course 35.5 48.8 66.0<br />

*Scores range from – 100 to + 100. Positive scores <strong>in</strong>dicate levels <strong>of</strong> agreement; negative scores<br />

<strong>in</strong>dicate levels <strong>of</strong> disagreement.<br />

† Overall percentage agree<strong>in</strong>g or strongly agree<strong>in</strong>g on a 5-po<strong>in</strong>t scale.<br />

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