Improving the Assessment and Triage of Patients with Mental Illness ...

Table of Contents
Abstract
Acknowledgements
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Chapter 1 Introduction
1.1 Introduction 1
1.2 Background Rationale for Change Management Project 2
1.3 Conclusion 4
Chapter 2 The Literature Review
2.1 Introduction 5
2.2 Mental Illness 6
2.3 Negative attitudes to mental illness 8
2.4 A Triage Tool for Assessing Mental Illness in the ED 9
2.5 Conclusion 12
Chapter 3 Methods and the Change Process
3.1 Introduction 13
3.2 Organisational Change 14
3.3 The Change Model 15
3.4 Rationale for Choosing the Change Model 16
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