Training Manual for Preventive Malaria - Ministry of Health
Training Manual for Preventive Malaria - Ministry of Health
Training Manual for Preventive Malaria - Ministry of Health
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d. Rupture <strong>of</strong> membranes<br />
ROLE PLAY – INTERPERSONAL SKILLS<br />
Objective – Describe the importance <strong>of</strong> interpersonal skills<br />
Directions<br />
Two participants in your group will assume (or be assigned) roles. One will be a mid wife and<br />
the other a pregnant woman. Both participants taking part in the role-play and the observers<br />
should spend a few minutes reading the background in<strong>for</strong>mation and prepare <strong>for</strong> the exercise so<br />
that all can participate in the discussion.<br />
Scenario<br />
Mrs. Koshie Lamptey is 35 years old Gravida 5 and Para 4. She reports at the ANC at Adabraka<br />
polyclinic <strong>for</strong> consultation.<br />
Ms. Joyce Mensah, the midwife sits behind her desk and <strong>of</strong>fers Mrs. Lamptey a seat on a bench<br />
with other clients about 2 metres from her desk.<br />
Joyce starts taking the history and instructs Mrs. Lamptey to mention the years that she had her<br />
four previous children with their sex in chronological order.<br />
Mrs. Lamptey starts by saying: “1992 girl, 1993 girl…”<br />
Just then another midwife comes to talk to Joyce who diverts her attention to listen to the other<br />
midwife.<br />
After talking to the other midwife Joyce shouts to Mrs. Lamptey “Yes! Start again”<br />
“1992 girl, 1993 girl, 1994 boy…”<br />
Be<strong>for</strong>e Mrs. Lamptey could mention the fourth born Joyce interrupts and screams “Ei Maame<br />
have you never heard about family planning?” to the hearing <strong>of</strong> all the clients.<br />
Discussion Questions<br />
1. What are your comments on Joyce’s communication with Mrs. Lamptey?<br />
2. If you were the midwife how would you have communicated with Mrs. Lamptey?<br />
Answers:<br />
1. Joyce:<br />
a. Did not welcome and introduce herself to Mrs. Lamptey<br />
b. Did not provide privacy<br />
c. Did not make Mrs. Lamptey com<strong>for</strong>table<br />
d. Was judgemental <strong>of</strong> Mrs. Lamptey’s deliveries<br />
e. Was insensitive to Mrs. Lamptey’s feelings<br />
2. I would:<br />
a. Welcome and introduce myself to the client<br />
b. Ask the client’s name<br />
c. Speak in a quiet, gentle tone <strong>of</strong> voice<br />
d. Listen to Mrs. Lamptey and respond appropriately.<br />
e. Encourage Mrs. Lamptey to ask questions and express her concerns.<br />
f. Allow Mrs. Lamptey to demonstrate understanding <strong>of</strong> in<strong>for</strong>mation I provide.<br />
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