annual report 2010 â2011 - Multicultural Development Association
annual report 2010 â2011 - Multicultural Development Association
annual report 2010 â2011 - Multicultural Development Association
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Contents<br />
i introduction ii<br />
<strong>Multicultural</strong> <strong>Development</strong> <strong>Association</strong><br />
A message from Chair of the Board 1<br />
A message from the Chief Executive Officer 2<br />
Our history, philosophy and mission 4<br />
2 SETTLEMENT AND CLIENT SERVICES 6<br />
Head Office<br />
Brisbane <strong>Multicultural</strong> Centre<br />
28 Dibley St, Woolloongabba Q 4102<br />
phone 07 3337 5400<br />
Northside Office<br />
217A Lutwyche Road, Windsor Q 4030<br />
phone 07 3357 5786<br />
Toowoomba Office<br />
166A Hume St, Toowoomba Q 4350<br />
phone 07 4632 1466<br />
Rockhampton Office<br />
46 Denham Street<br />
Rockhampton Q 4700<br />
For all offices<br />
fax 07 3337 5444<br />
email mailbox@mdabne.org.au<br />
www.mdainc.org.au<br />
Settlement Services 7<br />
What is settlement? 8<br />
New beginnings 9<br />
Intensive Support Services 11<br />
Community determination 13<br />
3 EMPLOYMENT AND TRAINING SERVICES 14<br />
Helping people into employment 15<br />
5 Advocacy 20<br />
… making a difference 21<br />
5 COMMUNITY ENGAGEMENT 24<br />
Focus on youth 28<br />
Bicultural Support Services 35<br />
Volunteers 37<br />
Brisbane <strong>Multicultural</strong> Centre (BMC) 39<br />
MDA’S new offices 42<br />
Floods 45<br />
World Refugee Day Community Festival 2011 49<br />
5 GOVERNANCE 52<br />
Quality and improvement 53<br />
Governance 54<br />
Our Executive 55<br />
Our Board 58<br />
Financial summary <strong>2010</strong> – 2011 61
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