Wintec Annual Report 2009
Wintec Annual Report 2009
Wintec Annual Report 2009
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FINANCIAL PERFORMANCE<br />
<strong>2009</strong> STATEMENT OF SERVICE PERFORMANCE (CONT)<br />
WINTEC’S INVESTMENT PLAN KPIs<br />
KPI TARGET OUTCOME COMMENT<br />
CUSTOMERS AND STAKEHOLDERS<br />
International<br />
International course completion rate 80.0% 85.4% Achieved.<br />
1st-year International attrition rate 32.0% 23.3%<br />
Achieved. Performance improved by 8.3%<br />
on 2008 levels.<br />
International student satisfaction rate 72.5% 90.9%<br />
Achieved. New measurement scale introduced<br />
in <strong>2009</strong>.<br />
School leaver's market<br />
% of region's school leavers from preceding year<br />
attending <strong>Wintec</strong> in preceding or current year<br />
12.0% 15.6% Achieved.<br />
Outlying region market<br />
% of region's outlying school leavers from previous<br />
year attending <strong>Wintec</strong> in preceding or current year<br />
10.0% 11.7% Achieved.<br />
Number and % of total enrolments originating from<br />
Due to data constraint issues, this indicator was<br />
Target to be set<br />
within region, outside of core region<br />
not implemented.<br />
Stakeholder satisfaction<br />
Graduate satisfaction 80.0% 79.3% Performance improved by 0.2% on 2008 levels.<br />
ITO satisfaction Target to be set 77.6% New measurement scale introduced in <strong>2009</strong>.<br />
Employer and industry satisfaction Target to be set 89.1% New measurement scale introduced in <strong>2009</strong>.<br />
Employer Partnership Group (EPG) satisfaction Target to be set 93.9% New measurement scale introduced in <strong>2009</strong>.<br />
PEOPLE<br />
% staff above TTH (or workload) target Target to be set<br />
Development of the benchmarking tool for the sector<br />
has meant that workload efficiency is being monitored<br />
using a different methodology. As a result this<br />
indicator has not been implemented.<br />
Total staff expenditure as % of total expenditure 54.8% 54.44% Achieved.<br />
FINANCE<br />
International fees revenue ($M) 4.8 6.72 Achieved. Reflects increased student volumes.<br />
Domestic fees revenue ($M) 14.0 14.32 Achieved. Reflects increased student volumes.<br />
ITO revenue ($M) 3.5 3.42<br />
Commercial and other related revenue ($M) 4.3 5.4<br />
Debt/Equity 3.2% 2.97%<br />
Lower volumes were experienced in <strong>2009</strong> reflecting<br />
decreases in industry training nationally.<br />
Achieved. Reflects improved performance of <strong>Wintec</strong>’s<br />
commercialisation activities.<br />
A combination of lower debt and asset revaluations<br />
impacted upon equity.<br />
84 _ <strong>Wintec</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong>