Public Consultation Toolkit - Civil Service College

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Public Consultation Toolkit 55 56 Public Consultation Toolkit Acknowledgements Index of case examples This document has resulted from the enthusiasm and knowledge of many public officers within the Singapore public sector. We would like to take this opportunity to specially thank all who have dedicated time and effort to participate in CSC’s focus groups and interviews. We would also like to thank the agencies who contributed case studies and other valuable suggestions which helped to enhance the content of this Toolkit. Participants of focus groups and interviews: Ministries • Ministry of Community Development, Youth and Sports (MCYS) • Ministry of Education (MOE) • Ministry of Finance (MOF) • Ministry of Foreign Affairs (MFA) • Ministry of Health (MOH) • Ministry of Home Affairs (MHA) • Ministry of Information, Communications and the Arts (MICA) • Ministry of Law (MinLaw) • Ministry of Manpower (MOM) • Ministry of Trade and Industry (MTI) • Ministry of Transport (MOT) • Prime Minister’s Office, Public Service Division (PMO-PSD) Statutory Boards • Accounting and Corporate Regulatory Authority (ACRA) • Central Provident Fund Board (CPFB) • Energy Market Authority (EMA) • Housing and Development Board (HDB) • Infocomm Development Authority of Singapore (IDA) • Internal Revenue Authority of Singapore (IRAS) • Land Transport Authority (LTA) • Monetary Authority of Singapore (MAS) • Media Development Authority (MDA) • National Arts Council (NAC) • National Environment Agency (NEA) • National Parks Board (NParks) • National Population Secretariat (NPS) • National Water Agency (PUB) • People’s Association (PA) • Singapore Customs • Spring Singapore (SPRING) • Urban Redevelopment Authority (URA) Non-Government Organisations • Council for Third Age (C3A) • Singapore Business Federation (SBF) • Singapore Council of Women’s Organisation (SCWO) • Singapore Children’s Society • Singapore Medical Association (SMA) • Tsao Foundation, Singapore Agency, country Case example Learning point Page 1 Ministry of Education (MOE), Singapore 2 Land Transport Authority (LTA), Singapore 3 Murray-Darling Basin Commission, Australia 4 Ministry of Manpower (MOM), Singapore 5 Commission on the Future of Health Care, Canada 6 National Parks Board (NParks), Singapore 7 Ministry of Health (MOH), Singapore 8 Monetary Authority of Singapore (MAS), Singapore 9 Infocomm Development Authority (IDA), Singapore Regulatory regime for the private education sector ‘Friends of LTA’ The Living Murray River Restoration Tripartite efforts to overcome the downturn Improving public healthcare Sungei Buloh Wetland Reserve Proposed amendments to Human Organ Transplant (HOTA) Act Regulation of investment products Contract period and early termination charges for telecommunication services offered to consumers 10 Canada Maintaining antieuthanasia regulation 11 Urban Redevelopment Authority (URA), Singapore 12 Ministry of Home Affairs (MHA), Singapore 13 Accounting and Corporate Regulatory Authority (ACRA), Singapore 14 Department of Internal Affairs, New Zealand An illustration of public consultation An illustration of public engagement Ensuring representativeness in stakeholder populations Forming partnerships with stakeholders Using appropriate tools to target stakeholders to be consulted Consulting on issue with high public interest 2 3 14 16 19 22 Consulting on emotive issue 24 Consulting on specific issue which focuses on targeted groups of participants 27 Consultating on technical issues 29 Implementing policy against public opinion URA Master Plan 2008 URA Master Plan 2008 42 Penal Code (Amendment Bill) Registration framework for public accountants Identity Verification System (IVS) 32 Launch of consultation exercise 45 Closing the loop: Publishing the consultation report Closing the loop: Publishing the consultation report 49 51
Public Consultation Toolkit 57 58 Public Consultation Toolkit References Guidelines • Corporate Consultation Secretariat 2000, Health Canada Policy Toolkit for Public Involvement in Decision Making, Canada, viewed 1 February, 2010, . • Gramberger, M., 2001. Citizens as Partners: OECD Handbook on Information, Consultation and Public Participation in Policy-making, Paris: OECD Publications, France, viewed 29 January, 2010, . • International Association for Public Participation (IAP2), 2010, IAP2 Core Values, viewed 25 January, 2010, < http://www.iap2.org/displaycommon.cfm?an=4>. • International Association for Public Particiation (IAP2), 2010, IAP2 Spectrum of Public Participation, viewed 22 January, 2010, . • International Association for Public Participation (IAP2), 2010, IAP2’s Public Participantion Toolbox, viewed 22 January, 2010, . • Nottinghamshire County Council, 2010, Assessment for effectiveness,United Kingdom, viewed 4 February, 2010 ,. • Organisation for Economic Co-operation and Development (OECD) Public Management Policy Brief, 2001, Engaging Citizens in Policy-making: Information, Consultation and Public Participation, Viewed 25 January, 2010, . • Organisation for Economic Co-operation and Development (OECD), Reference Checklist for Regulatory Decision-Making,viewed 25 January, 2010, . • Organisation for Economic Co-operation and Development (OECD), OECD Background Document on Public Consultation, viewed 22 January, 2010, . • REACH Singapore, 2010, viewed 1 February, 2010, . • South Lanarkshire Council, 2010, South Lanarkshire Council’s Wheel of Participation, viewed 29 January, 2010, • United Nations, 2008, World Public Sector Report 2008, People Matter – Civic Engagement in Public Governance, New York: United Nations Publications, viewed 20 November, 2009, . Case examples Australia • Australian Human Rights Commission, 2010, Case study 2 - The Murray-Darling Basin – An ecological and human tragedy, Australia, viewed 26 January, 2010, . • Crase, L., Dollery, B. & Wallis, J., 2005, Community consultation in public policy: The case of the Murray-Darling Basin of Australia, Australian Journal of Political Science, 40, 221 – 237, viewed 26 January, 2010, . • Macdonald, D. H., & Young, M., 2001, A case study of the Murray-Darling Basin, CSIRO Land and Water, viewed 26 January, 2010, . Canada • Dawn Ontario: DisAbled Women’s Network Ontario, 1998-2007, Responses to the final report by the Romanow Commission on the Future of Health Care in Canada, viewed 1 June, 2010, . • International Task Force, 2009. Euthanasia and Assisted Suicide in Canada, viewed 8 March, 2010. . • Mapleleafweb.com: Canada’s Premier Political Education Website, Romanow Commission on the Future of Health Care: Findings and Recommendations, viewed 1 June, 2010, . • The Montreal Gazette, 16 Feb 2010, Doctors back ‘right to die’, viewed 8 March, 2010, . • Toronto Sun, 21 Apr 2010, MPs band together to study palliative care, viewed 11 May, 2010, • Vision Critical, 2010, Angus Reid Public Opinion, Two-thirds of Canadians Express Support for Legalizing Euthanasia, viewed 8 March, 2010, .
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