Adult Mental Health Resources - centralwesthealthline.ca

MENTAL HEALTH AND PSYCHOGERIATRIC RESOURCES 

AGENCY PROGRAMS CONTACT DESCRIPTION OF CORE SERVICES 

Alzheimer Society of Dufferin 

County 

www.alzheimerdufferin.org 

Individual and Family 

Consultation 

Robin Sedgwick, 

Family Support 

Coordinator 

519-941-1221 

Assist clients and their families to understand the disease and to enable contact of appropriate 

support programs and services 

Mon-Fri 8:30-4:30 

Public Education 

519-941-1221 

Provides information in the form of radio ads, newsletters, interviews or information booths to 

any organization, person or group wanting information regarding Alzheimers Disease or related 

dementia 

Support Group 

Susan Stewart, 

Family Support 

519-941-1221 

Caregiver support groups are offered in Shelburne, Grand Valley and Orangeville 

Office Hours: Mon-Fri 8:30-4:30 

The above hours are for the office. Please call for the times of the support group sessions. 

Day Centre Karen Phair, Day programs for individuals with Alzheimer or related dementia * secure environment * high 

Jan. 25, 2011

Alzheimer Society Peel 

www.alzheimerpeel.com 

Alzheimer Society of Toronto 

www.alzheimertoronto.org 

Ages: 18 year(s) and up 

Nora House, 

Respite Care 


Counselling 

Education 

Program Manager, 

905-789-1306 

Christopher Rawn-Kane, 

Executive Director 

905-542-7415 

Marija Padjen, 

Cheif program Officer 

416-322-6560 x 227 

Public Education 

Coordinator 

416-322-6560 

staff member ratio 

7AM to 7PM: from 7 to 9 am and 4 to 7 pm extended hours fee applied 

Applicants: 

Need valid Ontario Health Card 

Must not be served by another agency funded under the Long Term Care Act 

Must be able to bear weight 

Must not be at risk of harm 

Must be listed with Wandering Person Registry (can apply while in the Program) 

Must have a family doctor in Ontario 

Shall not have any active contagious or infectious disease 

Must have controlled incontinence 

Respite care offered in a home-like environment * service to a maximum of 6 people at any one 

time * offers 1-2wk stay * staffed 24hrs/day, 7days/wk * for people with a memory loss * not 

suitable for those who have complex medical needs or for those who require lifting * 

wheelchair accessible, however person must be able to bear weight * classed as a group home 

Provides counselling to individuals and families who are coping with the Alzheimer’s and 

related dementias. This centre provides appropriate referrals to services available in the 

community. Oral and written information is provided on all issues relating to the disease 

including caregiver coping, communicator guidelines, and understanding behaviours. 

Counselling is available over the phone, in the office or in your home. 

Mon-Fri 9:00am -5pm 

Public Education Coordinators offer dementia specific education to professionals who work 

with people who have dementia. Programs are flexible and geared toward the learning needs 

of different groups including personal support workers, activationists, nursing, dietary and 

housekeeping staff, students, volunteers, and visitors. Topics include an overview of AD, 

communicating with people who have ADRD, responding to responsive behaviours, working 

with families, an aging simulation, activities of daily living, and therapeutic activities. 

Coordinators are trained in the Gentle Persuasive Approach, Advance Care Planning, and U- 

First. They can also modify and develop programs as requested. 

Open 24x7 

Jan. 25, 2011

Alzheimer Society of York 

Region 

www.alzheimer-york.com 

Assertive Community 

Treatment Team 

Fergus 

(area served: Dufferin 

County) 

Ages: 16 year(s) - 64 year(s) 

Case Management 

Families Caring for a 

Senior 

1-888-414-5550 

1-888-414-5550 

Colleen Cawdeary, 

Program Coordinator, 

519-787-1800 x101 

Conducting an assessment, planning and coordinating services to meet a senior’s needs, goals 

and expected outcomes. Our comprehensive social work program provides practical support to 

caregivers coping with Alzheimer’s diseases and related disorders. In supporting the family 

caregivers we are providing education about the disease, coping techniques for the caregivers 

and providing therapeutic counselling. The Alzheimer Society of York Region’s social workers 

play an integral role in assisting families in navigating throughout the course of the disease. The 

social workers help the client to navigate the system to access diagnostic and medical supports, 

access community services as required, Community, home or office visits can be arranged. 

Telephone or email contact is also available. Social workers are available throughout the Region 

of York. Social workers are available throughout the Region of York. 

Appointments outside normal business hours are available upon request Mon-Fri 9am-4:30pm 

Support provided to individuals and/or family members who are providing care and support for 

a senior. Our comprehensive social work program provides practical support to caregivers 

coping with Alzheimer’s diseases and related disorders. In supporting the family caregivers we 

are providing education about the disease, coping techniques for the caregivers and providing 

therapeutic counselling. The Alzheimer Society of York Region’s social workers play an integral 

role in assisting families in navigating throughout the course of the disease. The social workers 

help the client to navigate the system to access diagnostic and medical supports, access 

community services as required 

Appointments outside normal business hours are available upon request Monday - Saturday 

Mon-Fri 9am-4:30pm 

A multi-disciplinary team of mental health professionals who provide client-centred, 

individualized, out-patient treatment, support and rehabilitation to people with severe and 

persistent mental illness in the rural Wellington-Dufferin area. 

The program helps clients achieve their goals, improve their health and quality of life, and live 

as independently as possible. 

Services include: 

* Medication monitoring and supervision * Crisis assessment and intervention * Symptom 

assessment, management, and education * Supportive counselling * Collaboration with 

families and agencies * Life skills teaching * Housing assistance * Recreational support * 

Vocational support * Continuity of care * Advocacy 

Jan. 25, 2011

Bramalea Community Health 

Centre 

www.bramaleachc.ca 

Canadian Mental Health 

Association 

Grand River Branch, Centre 

for Mental Health, 

Orangeville 

www.cmhagrb.on.ca/ 


Nadine Rubie, 

Health Promoter 

905-451-6959 

Sara Francis, Resource 

Centre Administrator 

519-938-8776 

Crisis line: 

519-821-0140 

1-866-938-8776 

Health promotion programs and initiatives for people facing mental health conditions or 

substance use issues 

To become a client of the Bramalea Community Health Centre you must 1) live in the area 

served and 2) be a member of one or more of the following priority populations; 

- youth (13 - 25) 

- senior (65+) 

- newcomer to Canada (less than 5 years) 

Promote the mental health of all people and to service mental health consumers, their families 

and friends. The work of the organization focuses on combating mental health problems and 

emotional disorders. The tools include research and information services, sponsored research 

projects, workshops, seminars, pamphlets, newsletters and resource services. The organization 

runs programs that assist with employment, housing, early intervention for youth, peer support 

and recreation services for people with mental health issues. Stress reduction workshops and 

public education campaigns are scheduled for the community. In addition, CMHA acts as a 

social advocate to encourage public action and commitment to strengthening community 

mental health services and legislation and policies affecting services. All the mental health 

projects are based on principles of empowerment, peer and family support, participation in 

decision-making, citizenship, and inclusion in community life. 

Mon, Wed, Fri 1:00pm - 5:00pm 

Canadian Mental 

Health Association, Peel 

Branch 

www.cmhapeel.ca 

Access to Recovery, 

Mental Health Case 

Management Program 



Treatment Team (ACT) 


Chantel Cowan, 

905-451-2123 x413 

Helen Vukovic, 

Program Assistant 

905-459-2282ext 221 

Long Term Case Management Access to Recovery provides case management support for 

individuals with long term mental illness * clients can expect * supportive partnership with a 

case manager * assistance in understanding and managing illness * guidance in developing a 

recovery plan and reaching goals * linkage and coordination of community resources and 

family, friends and other service providers * meetings at home or in the community 

Mon-Fri 9 am-5 pm (some flexibility to meet the needs of individuals) 

The ACT team's role is to support you to live in the community. It can be hard to manage alone. 

The ACT team can help by providing services in a way that is different from traditional 

programs. The ACT team will work with you to understand your goals, and help you work 

towards them. Members of the ACT team will visit you in your home, your favourite coffee 

shop or in other places in the community to help you manage your illness. 

Jan. 25, 2011

Consumer/Survivor 

Support Network, 

Verbalizing Our Inner 

Crisis and Emotions Safely 


Depression and You, 

Consumer/Survivor 

Support Network, 

Ages: 18 year(s) - 99 

year(s) 

McEvenue Home Works 


year(s) 

Mental Health & Justice 

Services 


Julia Foster, 

Facilitator 

416-276-3302 

Peter Mielke , 

Senior Outreach & 

Support Worker, 

905-276-3302 

Nancy Bratkovic, 

Director Rehabiltiaiton 

Services 

905-451-2123 

Courtenay McGlashen, 

Program Manager, 

Justice Services 

905-451-7335 x 422 

1-866-460-7335 

Confidential support group aimed at helping people learn more about the recovery process. 

The group will focus on understanding self-harm, coping mechanisms and creative alternatives 

in a non-judgmental, encouraging and supportive environment. 

1st & 3rd Wed of each month, 6:30 pm-8 pm, Eden Place, 2600 Edenhurst Dr, Mississauga. 

Confidential and secure place for individuals to meet and share with others coping with 

depression 

2nd & 4th Monday of each month, 7 pm-8:30 p.m., Eden Place, 2600 Edenhurst Dr, Mississauga 

One-time financial assistance for (but not exclusive to) the following: Assistance with Rent and 

Utilities Arrears; Assistance with new and/or replacement household items 

Eligibility criteria: 

Living with a serious mental illness 

In need of one-time financial support to access affordable and quality housing 

Under the threat of eviction, homeless or temporarily living in a shelter or under the threat of 

utility cut-off 

Exhausted all options for financial support and not in receipt of OW or ODSP funds, approved 

but not yet in receipt of OW or ODSP funds, or those who are in receipt of OW or ODSP but are 

not eligible for additional funding support 

Mon, Thu-Fri 9 am-4:30 pm; Tue-Wed 9 am-8 pm 

Summer hours Mon, Thu-Fri 9 am-4:40 pm; Tue 9 am-4:30 pm; Wed 9 am-8 pm 

Mental Health Diversion is defined as a pre-trial procedure where crown attorneys can, at their 

discretion, decide not to prosecute when the charge is a minor offense and major mental illness 

is determined as the underlying cause. Instead, the accused is referred to appropriate mental 

health services in the community, professional treatment and support to reduce the chances of 

re-offending. Furthermore, if the individual meets specific criteria he or she may also qualify for 

short-term case-management. A Court Worker or Case Manager will work with the client to 

develop an individual service plan. The plan will outline the treatments and services that the 

individual will be expected to utilize. 

All referral for Mental Health Diversion must go through a 6-week screening process to 

Jan. 25, 2011

Mental Health Promotion, 

Resource Centre 


Outreach Program 


Carol Soule, 

Coordinator, 

Information Services 

905-451-2123 

Erwin Reid, Outreach 

Program Manager 

Outreach Line 

1-877-848-8481 

905-451-1718 

determine eligibility as per the Crown Policy Manual on the Diversion on Mentally 

Ill/Developmentally Disordered Offenders. 

Mon-Fri 9am-4pm 

INFORMATION AND REFERRAL 

Provides information and/or service by telephone, website, email, correspondence or in 

person. Provides information and/or directs callers to resources, within or outside CMHA, using 

established procedures and forms. Brief service includes active listening and identification of 

needs as appropriate; referral within CMHA and/or to community resources; helps caller define 

problem and provide a range of options and follow up as needed. 

DATA MANAGEMENT 

A partner in Community Information Partners Peel, managing mental health and addiction 

records in this Community Information Database. 

PRESENTATIONS AND TRAINING 

Offers introductory presentations on facts of mental illness, depression, and mental health. 

Occasionally hosts public presentations and forums. 

Training includes: 

Mental Health Works (management and employee training in how to accommodate mental 

illness in the workplace) 

Applied Suicide Intervention Skills Training (ASIST) 

Understanding Mental Illness 

Mon-Fri 9 am-4:30 pm 

Reaches out to homeless individuals by mobile van "reconnaissance" trips. Outreach identifies 

and informally assesses potential clients who may need support services and initiates referrals 

to appropriate services. Assesses assess potential clients' housing and related needs; provide 

information about options available; confirms their interest in the program; refers elsewhere as 

needed; and follows waiting list procedures as appropriate. 

Eligibility: Homeless or potential homeless 

Mon, Fri 8:30 am-4:30 pm; Mon, Wed, Fri 6 pm-9 pm; Sat, Sun 11 am-7 pm 

Jan. 25, 2011


Association –Toronto Branch 


Association - York Region 

Branch 

http://www.cmhayr.on.ca/contact.asp 

PAR North Clubhouse 

(Peel Activities & 

Rehabilitation) 


PAR South Clubhouse 

(Peel Activities & 

Rehabilitation) 


Youth Net Peel 


year(s) 


Treatment Team 

Steve Farstad, 

Manager 

905-796-9030 

Steve Farstad, 

Manager 

905-270-6295 

Tamara Farstad, 

Program Co-ordinator 

905-804-9857 

Psycho-social rehabilitation program for adults with a severe mental illness in need of ongoing 

support to maintain their mental health. * The clubhouse provides a work-ordered day as part 

of structured units, which enables members to enhance their recovery. 

Eligibility criteria: Peel residents with diagnosis of chronic and persistent mental illness 

Mon-Fri 9 am-4 pm 

Psychiatric Rehabilitation program for adults with a severe mental illness in need of ongoing 

support to maintain their mental health. * The Clubhouse provides a work ordered day 

structure as part of structured units * which enables members to enhance their recovery 

through activity and building relationships. PAR Clubhouse also provides vocational support and 

social recreation opportunities. 

Eligibility criteria: Peel residents with diagnosis of chronic and persistent mental illness 

Mon-Fri 9 am-4 pm; some evenings & Saturdays 

These goals are achieved is by hosting discussion groups that are 1.5hrs in length with 8-12 

youth participants. These groups are facilitated by two youth who receive intensive training in 

group facilitation and suicide intervention and bring a variety of life experience and educational 

background to the program. Each one has a current police check. Facilitators serve as a bridge 

to youth-friendly resources, identified as youth-friendly by youth themselves. Youth Net 

facilitators are backed by professional, youth-friendly clinical back-up provided by either 

Mobile Crisis Services of Peel or the Crisis Response Service of Peel Children's Centre. 

Mon-Fri 9 am-4:30 pm 

416-789-7957 Provide information and education to increase knowledge and understanding of mental health 

and mental illness, and services that promote mental health. We advocate for public policies 

that lead to improved quality of life for people with psychiatric disabilities, their families and 

our community. 

905-201-0432 

1-866-497-6701 

Bonnie Wong 

Team Leader 

905-853-8477 x5236 

Assists and supports people with serious and persistent mental illness to enhance their quality 

of life. ACTT Team members provide treatment, crisis management, rehabilitation activities, 

linkages to other community services, encouragement and support. 

Eligibility: People with serious and persistent mental illness 

Mon-Fri 8:30am -4:30pm 

Jan. 25, 2011

CANES Community Care 

Centre for Addiction 

& Mental Health, Peel 

Office 

www.camh.net 

Counselling and 

Treatment 


Recovery 

Ages: 16-25 years 

Psychogeriatric Outreach 

Program (Treat at Home) 

Ages:65+ & 55+ with 

complex medical issues 

Concurrent Disorders 

Program 


Intake Worker 

905- 853-8477 

905- 201-0432 

1-866-497-6701 

Intake Worker 

905- 853-8477 

416-743-3892 

Fax: 416-743-7654 

416-595-3128 

Andrea Tsanos, 

Manager of Concurrent 

Disorders Service 

416-535-8501 x 6729 

The program supports individuals who are suffering from serious mental illness and who live or 

work in York Region. Individual, couple, family and group therapy are provided. The treatment 

of choice is based on the needs of the client. Model of service is Cognitive Behaviour Therapy 

(CBT) and Dialectical Behaviour Therapy (DBT) and other models as required. All treatment 

models are recovery based. Average length of stay is four to six months. 

Mon-Fri 8:30am-4:30pm 

Provides opportunities for people with mental illness to develop life skills including social, 

interpersonal, leadership and employment. The program has several locations through York 

Region and South Simcoe., the Canadian Mental Health Association and its community partners 

hold a weekly social program called VENT and a Youth Coffee Club. These groups offer peer 

discussion, movies, music, arts and crafts, games, awareness nights and supportive counselling. 

Model of service is recovery. Average length of stay is one to two years. 

Services are provided by a psychogeriatric nurse and/or a case manager. Seniors receive in-home 

assessment, clinical and supportive monitoring and primary care treatment services as well as access to 

additional community supports. Frequency of home visits are based on the senior’s health status but 

can be weekly, as needed. 

The Concurrent Disorders Service (CDS), part of Toronto’s Centre for Addiction and Mental 

Health (CAMH), offers specialized community-based (outpatient) treatment to people facing 

both addiction and mental health problems. Specialized concurrent disorder services include: 

consultation, treatment planning and preparation, group therapy, individual therapy, case 

management, pharmacotherapy, treatment research, and education and training. 

CDS offers more intensive outpatient treatment for specific subgroups of clients in the 

following 3 Concurrent Disorders Specialty Clinics: 

(1) Borderline Personality Disorder (BPD) Clinic for those with BPD with and without concurrent 

substance use problems, 

(2) Eating Disorders and Addictions Clinic, 

(3) Integrative Group Therapies Clinic – offering a variety of different group psychotherapy 

approaches for various concurrent disorder problems 


Jan. 25, 2011

FACT Peel 

(First Assessment Clinical 

Team Peel) 

Ages:16-45yrs 

General Psychiatry 

Division 


year(s) 

416-535-8501 x 7700 

Bridget Guenther, 

Intake Coordinator, 

416-535-8501 x 7712 

416-979-6878 

Heather Lumley- 

Callender, 

Manager 

416-535-8501 x 4972 

Community-based clinic dedicated to the assessment of psychosis in adolescents and young 

adults; an early identification and intervention program in Peel. Offers services dedicated to the 

assessment and treatment of individuals) who are at risk for, or who are experiencing signs of, 

a first-episode psychosis. 

Mon-Fri 8:30 am-4:30 pm 

General psychiatric program * provides consultation, assessment, triage * support * crisis 

intervention * psychiatric assessment * brief out-patient follow-up * high risk and cultural 

consultations * emergency services * in-patient general psychiatric care * duration of 

treatment is brief 

Mon-Sun 24 hours; Out-patient 9 am-5 pm 

Homes for Special Care 

Program 

Ages: 18 and up 

Mood & Anxiety 

Program, Anxiety 

Disorders Clinic 


year(s) 

Mood & Anxiety 

Program, Mood Disorders 

Clinic 


year(s) 

Wendy Nailer, 

Manager 

416-583-4315 

Angie Goncalves, 

Administrative 

Secretary 

416-979-6819 

1-800-463-6273 

416-535-8501 x 6868 

Laura Loli-Bano, 

Manager 

416-535-8501 x 4255 

Residential care for discharged psychiatric patients offered in residential homes in Brampton, 

Caledon and Mississauga 


The Anxiety Disorders Clinic provides assessment, consultation and multi-model treatment 

services for adults with anxiety disorders. 

Assessments include combined structured diagnostic interviews and psychiatric consultation 

with the view toward offering expert pharmacotherapy recommendations. 

A second major treatment option offered through the clinic is cognitive-behavioural therapy. 

This treatment typically consists of brief sessions (12) and is offered in group formats 


The Mood Disorders Clinic (MDC) provides multidisciplinary and multi-modal clinical care and 

education for patients, families and professionals with diagnoses of depression or bipolar 

disorder. Services include psychiatric assessment, diagnosis, treatment recommendations and 

brief follow-up where appropriate. Where patients are referred back to the referring physician 

with recommendations, the clinic physicians will function as a back up and resource to the 

treating physician in the community and a repeat consultation can be requested. Involvement 

of non-medical clinical staff in treatment plans is designed to best meet the needs of individual 

patients. If direct patient care, particular research interests include early intervention and 

exploring the gene/environment interaction. 

Jan. 25, 2011

Mood & Anxiety Program 


year(s) 

Prime Clinic 

www.camh.net/prime_cli 

nic 

Ages: 12-30yrs 

Problem Gambling 

Community Treatment 

Service- Etobicoke 

(Catchment area: City of 

Toronto) 

Psychogeriatric 

Assessment Consultation 

and Education (PACE) 


416-535-8501 x 6111 Mood and anxiety programs * provides outpatient and inpatient services to clients with mood 

and anxiety disorders, major depression, bipolar disorder, obsessive-compulsive disorder * 

specialty clinics provide clinical care, education and research 

Mon-Fri 9 am-5 pm; Crisis Phone Mon-Sun 24 hours 

There is a 17-bed inpatient unit located on the Queen Street site 

Andrea Reynolds The PRIME (Prevention through Risk Identification, Management and Education) Clinic is 

416-535-8501 x 6528 dedicated to the early identification and treatment of people who are at risk of developing 

psychosis. 

(Toronto clients only) 

Intake Worker 

416- 599-1322 x 3912 

Intake Worker 

416 535-8501 x 2875 

1-888-647-4414 

Provides group and limited one-to-one counselling for problem gamblers, and support for 

family members, who may be seen with or without the individual with the gambling problem. 

Counselling is available in person and by phone, and is generally solution-focused, using 

cognitive-behavioural interventions, relapse prevention and harm reduction strategies. The 

services include open-cycle Preparation groups, closed-cycle 8-week Skills for Change groups, 

open Aftercare groups, and other groups designed for specific issues and concerns. Couple and 

family counselling is available. Some staff members specialize in specific populations: women, 

youth, older adults and ethnocultural communities. Staff also provide professional training, 

outreach and public information sessions on problem gambling issues, treatment and 

prevention. Problem gambling treatment services are provided in downtown Toronto at 33 

Russell Street, and at two satellite offices in Scarborough and Etobicoke (limited service). 

Average program length is 12 weekly sessions plus aftercare. 

Mon-Fri 08:00 - 16:00 

Community-based outreach teams that provide a range of services to seniors. The clinics 

provide assessment and psychogeriatric consultation in the client's own environment. For 

registered clients, counselling, support, medication monitoring and home visits are all 

components of the psychiatric follow up. The clinics also provide crisis services during clinic 

hours, consultation to community agencies, advocacy, education and support to the clients¿ 

family members and community education. The Psychogeriatric Assessment Consultation and 

Education (PACE) Central/West locations also offer day programs. These programs provide 

organized, therapeutic and recreational activities, classes on health and age related topics and 

Jan. 25, 2011

ConnexOntario Health 

Services Information 

Schizophrenia Program 416-535-8501 

Thomas Hall, 

Manager 

Schizophrenia Program, 

First Episode Psychosis 

Clinic 

Ages: 16 - 45 year(s) 

Schizophrenia Program, 

Medication Assessment 

Program for 

Schizophrenia (MAPS) 

Clinic 

TAPP-C 


416-535-8501 x2676 

416-535-8501 x2676 

Leigh Clarke, 

Intake Coordinator 

416-535-8501 x 7712 

Connie Bartha, 

Receptionist 

416-535-8501 x 4864 

416-979-4964 

Meara Thomas, 

Program Coordinator, 

416 535 8501 x 6208 

DART (drug & alcohol) 1-800-565-8603 

organized community outings. PACE East offers a weekly social/therapeutic group. Model of 

service is recovery. Average length of stay is continuous. 

Schizophrenia Program offers a first episode psychosis service and a continuing care service * 

inpatient care * outpatient care * medication assessment. Duration of treatment is time-limited 


Assists individuals and their families with the initial period of recovery and adjustment * 

priority is given to individuals who have not yet received any antipsychotic treatment 

Family doctor, child/general psychiatrist or pediatrician referral required 


Offers medication outpatient consultation for individuals with schizophrenia or schizo-affective 

disorders, who are having difficulty with their antipsychotic medication. Evaluates the 

effectiveness of clients' medications in controlling symptoms, assesses any side effects, and 

addresses any antipsychotic-induced movement disorders. Aims to find a medication best 

suited to clients needs. Tries to see everyone in an assessment/ consultation within 2 months 

of having the necessary information. 


Program that brings together fire service and counselling professionals to help families deal 

effectively with children and teens involved in fire-play. The fire service professionals educate 

children and their families about fire and how to develop good fire safety practices. Counselling 

professionals assess the risk of continued fire involvement and help children and their families 

deal with problems that may contribute to the fire setting 

The Drug and Alcohol Registry of Treatment (DART) is a province-wide, information and referral 

service located in Ontario, providing information about drug and/or alcohol treatment 

resources. 

Office Mon-Fri 8:30 am- 4:30 

pm Toll-free help lines 24/7 

www.connexontario.ca MHSIO (mental health) 1-866-531-2600 Mental Health Service Information (MHSIO) provides comprehensive information about mental 

health services and supports across Ontario. 

Office Mon-Fri 8:30 am- 4:30 pm 

Jan. 25, 2011

Distress Centre Peel 

www.distresscentrepeel.com 

Family Association for Mental 

Health Everywhere (FAME) 

Ages: 7 year(s) – and up 

Friends & Advocates Peel 

www.fapeel.org 


OPGH (problem 

gambling) 

Distress Line 

Peel Elder Abuse Support 

Program 

Toll-free help lines 24/7 

1-888-230-3505 The Ontario Problem Gambling Helpline is a province-wide, information and referral service 

located in Ontario, Canada, providing information about problem gambling treatment 

resources. 

Mon-Fri 8:30 am- 4:30 pm 

Toll-free help lines 24/7 

Elsie, 

Offers 24/7 telephone support, crisis intervention, suicide intervention and referrals to the 

Volunteer Coordinator community. Trained volunteers answer the line and provide listening, emotional support and 

905-278-7208 

empathy. Public education. 

Caledon residents Mon-Sun 24 hours 

1-800-363-0971 

Elsie, 

Volunteer Services 

Coordinator 

905-278-3141 

Caledon residents 

1-866-460-3885 

Lyndsay Wright, 

Family Outreach Worker 

Brampton 

905-488-7716 

Mississauga 

905-276-8316 

Toronto 

416-207-5032 

Michelle Kelly, 

Coordinator 

905-452-1002 

Peel Elder Abuse Support Program: 

Offers telephone support to older adults or those out in the community who may be 

experiencing or suspect abuse. The service is provided 7 days a week from 12noon- 8:00pm by 

specially trained senior volunteers. 

The program also has a Program Facilitator that specializes in providing individualized support 

to those experiencing abuse. 

Public education and elder abuse awareness. 

Mon-Sun 12 noon-8 pm 

Provides a wide range of support services for family members and caregivers of someone with 

a mental illness. 

Services include: 

1-to-1 supportive counsellling 

Information & referrals 

Educational materials 

Advocacy and support groups for families, youth, and spouses (call for meeting times) 

Representative available for speaking engagements for public education to various groups. 

Mon-Fri 9 am-5 pm or by appointment 

Provides lifestyle counselling and crisis intervention (24 hours) * transportation subsidies 

provided for some activities * social activities (bowling, movies, dances) * sponsors recreational 

community leagues, softball and 5-pin bowling (open to everyone) * provides training in 

Jan. 25, 2011

HOSPITALS 

www.cvh.on.ca 

Credit Valley Hospital 

Emergency Program 

Services, Crisis 

Intervention Team 

Mobile Crisis of Peel 

905-278-9036 

905-813-2200 

Candice Ross, 

Manager, 

905-813-1100 x 577 

leadership, presentation, DJ Club & Theatre Company Programs 

Eligibility criteria: Those who are experience mental/emotional distress which has led to social 

isolation 


The CIT consists of highly skilled social workers specializing in crisis intervention and mental 

health. The team provides consultations to the ER physician for patients registered in the 

Emergency Department who are experiencing mental health and/or psychosocial crises, as well 

as emotional support to families of trauma or deceased patients in the ED. 

Mon-Sun 9:00am-24:00hrs; Statutory holidays 11:00-23:00 

http://www.stjoe.on.ca/ 

Credit Valley Hospital 

Mental Health Services 

St. Joseph's Health 

Centre - 

Addiction Services 


Centre – 

Adult Inpatient Care 


Centre - Community 

Mental Health 

905-813-2200 

Inquiry Line 

905-813-3971 

416-530-6400. 

Adult Services include: Start Program, Day Hospital; Schizophrenia Program; Anxiety Disorders 

Program; Bio-Behavioural Service; Eating Disorders Program; Outpatient Depot Clinic; Inpatient 

Psychiatry (Unit 2D); Alcohol and Drug Treatment Program. 


Designed to promote wellness and recovery from substance abuse in a residential setting, our 

new state-of-the-art Withdrawal Management Services facility was opened on February 6, 

2006. Housing 26 beds for both male and female clients, Glendale House is the first such facility 

to open in the GTA since the early 1990's, and one of only two in the GTA providing withdrawal 

management to women. In addition, day withdrawal and withdrawal support in the community 

are also provided. Assessment, counseling and support are provided to hospital inpatients and 

outpatients through the Addiction Medicine Service. 

416-530-6175. Adult Inpatient care is provided on either our 6-bed short-stay unit or our longer stay 35-bed 

unit, depending on need. 

A multidisciplinary team of practitioners serves a growing range of outpatient mental health 

services. These services include mental health assessment and treatment recommendations, 

illness stabilization and recovery, collaborative care with referring community family doctors 

and access to supportive and/or adjunctive services within Community Mental Health and the 

Mental Health and Addictions Program 

Jan. 25, 2011


Centre - 

Family Support & 

Education Program 


Centre - Geriatric Mental 

Health Outreach Team 

Social Worker, 

Abe Margel 

416-530-6486 x4270 

These services offer support and education for families who have an adult member with a 

mental illness. Please note which programs and support groups listed below are designed 

specifically for family members and do not include the outpatient/consumer. 

Understanding Mental Illness - Seminar for Families 

This meeting takes place once a week in the evening. Speakers address groups of families on 

topics such as: care for care givers, Schizophrenia, Mood Disorders, coping with stress, grief, 

medication compliance, limit setting, boundaries, etc. This seminar does not include the 

outpatient/consumer. 

Just 

Between Us- Support group for Families 

This psycho-educational support group is led by a counsellor(s) and meets once a week in the 

evening. Families are encouraged to analyze and understand one another's challenges 

regarding mental illness in the family. This seminar does not include the outpatient/consumer. 

Specific Information and Resources for Your Family 

A counselor is available to meet with individual families or members to enhance their 

understanding of mental illnesses, community resources and advocacy specifically related to 

their particular needs. This seminar does not include the outpatient/consumer. 

Family Focus 

A counsellor is available to meet with all family members including the outpatient/consumer if 

requested, to enhance family coping skills. 

416-530-6486 x4283 The Geriatric Mental Health Outreach Team provides the following services for designated 

Long-Term Care Homes: 

-Assessment/consultation of residents 55 years and older with serious mental illness and/or 

severe behavioural issues 

-Early identification of potential mental health crisis and/or care management issues 

-On-going follow-up, as required in collaboration with attending mental health physician and 

LTCH staff 

-Mental health education and support for front line staff 

-Weekly visitation by a Registered Nurse 

-Monthly session by a Geriatric Psychiatrist 

For urgent or crisis mental health situations, established LTCH procedures will still remain in 

effect. 

Jan. 25, 2011

www.trilliumhealthcentre.org 


Centre – 

Day Hospital 


Centre - Community 

Mental Health Clinic - 

Mobile Crisis 


(MCIT) 

Trillium Health Centre 

Geriatric Mental Health 

Service, Ambulatory 

Clinic, West Toronto 



Mental Health Services 


416-530-6350 Adjacent to the Inpatient Unit, the Day Hospital relieves pressure on our Emergency 

Department, and gives clients a more flexible treatment option. Admission makes it possible to 

avoid hospitalization for some patients, while others will experience speedier discharges. 

Assessment and treatment for up to three weeks ensures that clients are stable and have 

suitable follow-up care. 

416-530-6486 x442 

416-521-4057 

Intake 416-521-4006 

416-521-4006 

Diane Garley, 

Manager 

905-848-7100 x 2166 

Crisis & Intervention Care for people in Crisis can be provided in different ways. The Mobile 

Crisis Intervention Team works with people in the community to try and avoid hospitalization, 

while still providing assessment and support. The emergency psychiatric team is situated in the 

emergency department to provide assessment and support for people presenting in Crisis. The 

Urgent Care service provides immediate short-term follow-up after an emergency visit. 

Comprehensive psychiatric assessment for ambulatory geriatric clients at high risk of requiring 

admission to hospital for psychiatric treatment. 

Follow up home visits by a health professional MAY be part of the assessment and ongoing 

treatment plan. 


Trillium Health Centre is the largest provider of mental health services in Etobicoke and Peel, 

including both inpatient and community-based services, offering a continuum of services from 

direct clinical services through to family support. 

Services offered include: 

Assertive Community Treatment Team (ACTT) 

Child and Adolescent Mental Health Services 

Community Mental Health Services 

Community Treatment Orders 

Crisis Intervention Team 

Geriatric Mental Health Services 

Psycho geriatric Resource Consultant Program 

Supportive Housing Etobicoke/York (SHEY) 

Housing and Support Peel 

Jan. 25, 2011


Mental Health Services, 


Treatment Team, 

Mississauga (ACTT) 




Community Treatment 

Orders, Mississauga 




Geriatric Mental Health 

905-848-7292 

Amrit Bolla-Grewal, 

Clinical Leader 

905-848-7580 x 3577 

Bonnie Ostwald, 

Coordinator 

905-848-7580 x 3540 

905-848-7572 

Sandi Stuckless 

Nurse 

Inpatient Mental Health 

Mental Health Day Hospital 

North Peel ReLinC Services 

ReLinC Services Mississauga 

Most programs require physician referral 

A community program for people with severe and persistent mental illness, who require 

ongoing, comprehensive and individualized mental health services. This service is intended for 

people who have have a minimum of 60 hospital days in the previous 2 years. 

The team works in partnership with their clients to decrease the need for hospitalization and 

improve the client’s quality of life. Assertive outreach is provided to clients who have had 

difficulty maintaining contact with mental health services. This multidisciplinary team, which 

includes a psychiatrist, provides treatment, rehabilitation and support services in the client's 

home or in the community. 

Central Intake for all mental health services 416-521-4006 

Priority given to people with schizophrenia, psychotic disorders, and bipolar disorders 

Mon-Thurs 8:30 am-8:30 pm; Fri 8:30am-4:30 pm; Sat and holidays 8:30-4:30; 24/7 On-call 

crisis response service 

Community Treatment Orders (CTO) provides a legal mechanism for people with serious mental 

illness to receive treatment, support and supervision in the community. In partnership with the 

client and service providers, a comprehensive plan is developed that is less restrictive than 

being hospitalized. This program is for people who experience recurrent hospitalizations, 

benefit from treatment and usually do not engage in outpatient follow-up. Only physicians can 

initiate a community treatment order, which is limited to six months in duration. 

The CTO coordinator provides assistance with drafting the plan, ensuring Rights Advice and 

securing community services for the client. The CTO case management provided is for support 

(only for Mississauga residents), monitoring and developing linkages to community supports 

and agencies. 

Referrals through THC Mental Health intake for adults 416-521-4006 

Focus of this team is on consultation, recommendations, and diagnosis. Workers will go into 

nursing homes; retirement homes and private residences to meet with individuals. Clinic 

appointments are also available. 

Jan. 25, 2011

Services, Mississauga 

Outreach Community 

Team and Mississauga 

Clinic 




Inpatient Mental Health, 

Mississauga 




Mental Health Clinics 




Psychotic Disorder Clinic, 

905-848-7580 x 2126 Psychiatric symptoms in elderly and age-related psycho geriatric symptoms are assessed and 

diagnosed with recommendations and appropriate referrals made. 

Referral for assessment may be initiated by anyone concerned that a senior may be suffering 

from a psychological, behavioural or memory problem 

For assessment, a physician's active involvement is required 


905-848-7292 

Amrit Bolla-Trewal, 


Sandra Cunningham, 


905-848-7586 x 2372 



905-848-7580 x 2372 

Mental Health Unit provides assessment, diagnosis, treatment and aftercare planning for adults 

experiencing an acute mental health issue. Mental Health Unit provides the same services to 

patients 65yrs or over. 

Both units strive to help patients return to the community as soon as possible, and ensure the 

supports are in place to make this transition as smooth as possible. 

Programs: The unit is staffed by a multidisciplinary team that includes psychiatrists, nurses, 

social workers, occupational therapists, psychologists and pharmacists. In collaboration with 

each patient, the treatment team develops an individual treatment plan which reflects each 

individual unique treatment needs. Programs included in the treatment plan may include 

individual sessions with the nurses and psychiatrists and group programs/activities. 

Patients are admitted to the Inpatient Mental Health Unit or Geriatric Mental Health Unit 

based on the assessment recommendation of a Trillium Health Centre-affiliated psychiatrist 

Offers services for adult residents of Mississauga who have either been diagnosed with a mood 

or psychotic disorder. Programming is provided by a multidisciplinary team. Clients are 

encouraged to attend groups. Medication management is provided by a psychiatrist while 

individuals are attending the program. Individual and family support is provided as needed. 

Non-residents must have a physician on staff at Trillium Health Centre to be eligible to receive 

services 

A referral by client's family physician is required; referrals are initially screened through a 

centralized intake team in order to direct clients to the most appropriate service 

Referral by physician 416-521-4006 

Mon, Wed, Fri 8:30 am-4:30 pm; Tue, Thu 8:30 am-8:30 p 

Offers assessment, diagnosis and treatment for people experiencing mental health problems. 

Services are provided by a multidisciplinary team and focus on providing support and education 

regarding the diagnosis and treatment strategies. 

Jan. 25, 2011

Mississauga 




ReLinC Services South 




Supportive Housing 

Etobicoke / York 




West Toronto 



Mental Health System, 

Crisis Intervention Team, 

Mississauga 


Cental Intake 416-521- 

4006 

Nick Taptelis, 

Clinical Leader, 

905-848-7580 x 2825 

416-521-4051 

Nick Taptelis, 

Case Manager 

905-848-7580 x 2825 

416-521-4190 

Central Intake 416-521- 

4006 

Val Grdisa, 

Manager 

905-848-7495 

905-848-7100 and ask 

the hospital operator to 

page the Crisis 


People enrolled in this program attend a variety of group sessions which include education 

about medication, how to manage anxiety, relaxation and stress management techniques and 

effective relationships. The team informs clients about community resources that are available 

to them following discharge. 

Physician Referral - Resident of Mississauga or physician affiliated with Trillium Health Centre 


ReLinC Services is a community-based case management service for Mississauga residents, with 

a history of serious and persistent mental illness. Case managers work in partnership with 

clients to develop the skills and supports they need to live successfully in the community. They 

meet with clients either in their own home or in the community. 

Self referrals accepted; clients also referred by health care professionals, family and community 

agencies: contact Intake. Waiting list is approximately 1 year. 


In partnership with two other community agencies, Trillium Health Centre provides housing 

support through case management in Etobicoke and York. Units are leased by Supportive 

Housing in Peel (SHIP) for clients who have severe and persistent mental illness, and are either 

homeless or at risk of homelessness or are using the hostel system. Trillium case managers 

work in partnership with clients to develop the skills and supports they need to live successfully 

in both their housing unit, and in the community. 

Applications for housing are processed by Supportive Housing in Peel (SHIP) 


Services offered to Etobicoke residents diagnosed with a mood or psychotic disorder * 

physician's referral required * groups, individual and family support * medication management 

provided by psychiatrist while attending program * programming provided by multidisciplinary 

team 

Mon-Tue, Thu-Fri 8:30 am-4:30 pm; Wed 8:30 am-8:30 pm 

Offers assessments, counselling and referral to appropriate hospital and/or community 

resources for adults who are experiencing a mental health crisis. This can include (but not 

exclusive to) people suffering from depression, anxiety, suicidal, situational crisis, relationship 

difficulties, stress, family crisis, addiction issues, anger management or situational crisis. The 

team is multi professional; including both social workers and nurses. 

Jan. 25, 2011

www.williamoslerhc.on.ca 


Mood Disorder Clinic 


William Osler Health 

Centre 

Geriatric Outreach 

Department 


Centre 

Addiction Services 


Susan Stemeroff, 


Central Intake 

416-521-4006 

Office 905-848-7586 



647-530-4368 

Cheryl Graham 

Psychogeriatric 

Resource Consultant 

(PRC) 

905-796-3005 

Wendy Ross, 

Manager 

905-494-2120 x57696, 

Mon-Sun 24 hours 

Treatment for individuals with diagnosed mood disorders. Program provides individual support 

and group counselling. Psycho education to help individuals understand and manage symptoms 

of depression and bi-polar illness. 

Physician Referral 

Office Mon, Wed, Fri 8:30 am-4:30 pm; Tue, Thu 8:30 am-8:30 pm 

Psychogeriatric Resource Consultant (PRC) role is to serve as a “field based knowledge broker” to 

Ministry of Health and Long Term Care funded services (including LTC homes; community service 

agencies; CCAC and their contracted service providers). 

Part of the work includes: 

CONSULTATION: 

Supporting a client-centred, best-practices approach among interdisciplinary providers on a 

“case by case” basis 

Advocating for seniors’ quality of life & minimizing risk 

Promoting smoother transition for seniors across the continuum of care 

Facilitating the transfer of knowledge- to –practice 

EDUCATION: 

Help identify learning needs and develop education plans (via questionnaire to DOC’s / nursing 

staff meetings) 

Formal and informal education and “on the job coaching” utilizing U-FIRST! and Gentle 

Persuasive Approaches (GPA) 

Empowering teams to engage in problem solving and solution finding through knowledge 

transfer 

Provides individual counselling and group counselling for persons with an addiction to 

alcohol/drugs/gambling. Family members and or significant others of those with the addiction 

can also access individual and or group counselling. 

Eligibility: Persons for whom alcohol use, drug use, or gambling, is a concern 

Monday-Friday 8:30am-4:30pm 


Centre 

Brampton Civic Hospital, 

905-494-2120 x 57690 

Wendy Ross, 

Manager 

Offers a wide range of psychotherapeutic, supportive and educational services to adult clients 

(16yrs & over), who are experiencing moderate to serious mental health problems. A team of 

mental health professionals provides individual counselling and psychotherapy, group therapy, 

Jan. 25, 2011

Adult Community 

Mental Health Clinic 



Centre 


Consultation Liaison 

Service 

905-494-2120 x 57696 and referral to other community resources as necessary. Therapy may be offered to couples 

and/or families when indicated. 

Also offers long-acting, anti-psychotic medication (depot) clinic and clozapine clinic. 

All referrals should go through the Mental Health Centralized Intake. A physician must 

complete the referral form. Contact 905-494-2120 ext 56709 

Mon-Friday 8:30 am-4:30 pm 

905-494-2120 x 

57701 

Offers psychiatric consultation and treatment for behavioral and emotional disorder to patients 

with medical conditions who are located within non-mental health units within the hospital. 

Consultation liaison is provided by psychiatrists and nursing staff. Referrals Mon - Fri - by calling 

x 58978 (8:30 - 4:30 p.m. ) or after hours, holidays and weekend, page through locating to the 

psychiatrist On Call. 



Centre 


Crisis Intervention Team 


Centre 


Eating Disorders Clinic &, 

Child and Adolescent 

Clinic 

905-494-2120 x 58089 

Wendy Ross, 

Manager 

905-494-2120 x 57696 

Vicky Kinch, 

Resource Nurse 

905-494-2120 x 22700 

or 905-453-1160 – 

press - 1 - Child & 

Adolescent Clinic 

press - 2 - Referral 

Information 

press - 0 - Eating 

Disorder Clinic or 

Provides assessment and intervention to those who have severe and persistent mental illness, 

mental health problems, addiction problems, concurrent disorders, and/or who are in distress 

because of psychosocial stresses. Family and/or significant others are included in the 

intervention. Consultation to the community and health care providers is provided on mental 

health and psychosocial issues. 

No referral is necessary; patients are first triaged in the Emergency Department to rule out 

potential non-psychiatric causes of symptoms as well as to ensure medical stability 

Mon-Sun 24 hour 

Provides multidisciplinary outpatient assessment and treatment for children, adolescents and 

adults with mild to moderate eating disorders such as anorexia nervosa and bulimia nervosa. 

Services include assessment and diagnosis/clinical formulation, group psycho-education, 

nutritional counselling, short-term psychotherapy groups, as well as limited individual and 

family therapy. 

Eligibility: Brampton & Caledon: all ages 

Dufferin County: children & adolescents only 

Intake Mon, Wed, Fri 9 am-12 noon 

Jan. 25, 2011


Centre 

Mental Health Programs 



Centre 


Mental Health Urgent 

Care Clinic 



Centre 


MH Intensive 



Centre 


Reception 

905-494-6695 

Etobicoke 416-747-4700 

1-800-299-9126 

Nazera Khan, 

905-494-2120 x 57708 

905-494-6709 

Direct Line 905-494- 

6489 

Patients Phones 

905-790-6035 

Reenie Hamilton, 

Resource Nurse 

905-494-2120 x 51991 

or 57661 

905-494-6714 

Wanda Leah, 

Clerical Associate 

Mental health programs offered at the WOHC include: crisis response and intervention; 

inpatient treatment; day hospital; day treatment; consultation liaison; short-term outpatient 

services; urgent assessment and consultation; community-based treatment clinics for specific 

populations including children and adolescents; eating disorders; community treatment orders; 

and adult community mental health. 

Check individual programs for specific age eligibility 

Application procedures vary depending on program 

Provides assessment and short term intervention to those individuals whose mental health 

problems can be addressed in an outpatient setting, and where the mental health problems 

necessitate the need for urgent attention to prevent further decompensation. A mental health 

team of professionals will provide psychiatric consultation and initial treatment, brief 

psychosocial assessment and counseling, medication monitoring and education. Referral to 

other sources will be completed where necessary. The primary goal is to provide access to 

mental health services in a timely fashion and to return patients to their family physicians for 

continuing care. Application: Family physicians affiliated with WOHC may refer individuals to 

this program Referrals are screened by a mental health clinician to ensure program 

appropriateness; if appropriate, then an appointment is arranged for further assessment by the 

social worker, and initial psychiatric assessment and treatment 

Referral forms should be faxed to 905-494-6710 

12-bed acute care unit that provides short-term assessment and treatment for people with 

unstable psychiatric symptoms 

Decisions regarding admission to the unit are made by staff psychiatrists and/or Emergency 

Department physicians during off-hours once medical stability has been assured (majority of 

admissions are made through the Emergency Department) 


Provides short-term intervention and crisis follow up to maintain adults (18yrs & over) with 

mental health problems in the community. Services include individual/couple/family 

counselling, psycho- education. In addition, linkages are made with community resources 

Jan. 25, 2011

Short Term Intervention 

Clinic 



Centre 

Etobicoke General 

Hospital, Acute Care In- 

Patient Unit (5th Level) 



Centre 


Hospital, Mental Health 

Adult Day Treatment 

Program 


905-494-2120 x 56714 All community referrals should go through the Mental Health Centralized Intake. A physician 

must complete the referral form. 

Contact 905-494-21202120 ext.56709 Mon-Fri 9 am-5 pm 

Manjit Kaur Budwal, 

Manager 

416-747-3400 x 33586 

1-800-299-9126 

A 25-bed acute care mental health unit that provides short-term assessment and treatment for 

adults with major mental illness. 

Our mission is to provide intensive, evidence-based treatment that is integrated within a broad 

continuum of health and social services. 

Etobicoke General Hospital is a designated Schedule 1 facility under the Mental Health Act. As 

such, they deliver core mental health services including inpatient treatment, day treatment, 

outpatient/ambulatory treatment and consultation. 

Decisions regarding admission to the unit are made by staff psychiatrists and/or Emergency 

Department physicians during off-hours once medical stability has been assured (majority of 

admissions are made through the Emergency Department). 

416-494-2120 x 33586 This is a group-oriented mental health day treatment program with a primary diagnosis of a 

psychiatric illness. The program consists of psycho-educational, psycho-dynamic, cognitive, and 

activity groups including: coping skills, self esteem, cognitive stimulation, relaxation, health and 

illness teaching, interpersonal skills, life skills, cooking and nutrition, and various leisure and 

recreation activities including community outings. The multidisciplinary team also provides 

individual counselling, community referrals, medication monitoring, and encourages family 

involvement. Referrals are accepted from psychiatrists affiliated with WOHC; all outpatient 

referrals should be faxed. 

Mon-Sun 24 hour 


Centre 


Hospital, Mental Health 

Urgent Care Clinic 


Maria Lapiccirella, 

416-747-3400 x 32362 

Provides assessment and short term counseling to those whose mental health problems can be 

assessed in an outpatient setting and where the mental health problems necessitate the need 

for urgent treatment to prevent further decompensation by the client. A mental health team of 

professionals will provide psychiatric consultation and initial treatment, brief psychosocial 

assessment and counseling, medication monitoring and education, as well as group counseling 

to help the individual. Referral to other sources will be completed where necessary. The 

primary goal is to provide access to mental health services in a timely fashion and to return 

patients to their family physicians for continuing care. 

Jan. 25, 2011

Mood Disorders Association 

of Ontario 

Support Groups 

www.mooddisorders.on.ca 


Narcotics Anonymous 

Infinity Recovery Group 

National Eating Disorder 

Information Centre 

www.nedic.ca 

Eric Jonasson, 

Information Resources 

Manager 

416-486-8046 x 224 

Telephone information 

and support 

1-888-486-8236 

Office:905-677-1741 

Narcotics Anonymous, 

Ph: 416-236-8956 

416-340-4156 

1-866-633-4220 

Referrals are screened by a mental health clinician to ensure program appropriateness; if 

appropriate, then an appointment is arranged for further assessment by the social worker, and 

initial psychiatric assessment and treatment 

Referral forms should be faxed to 416-747-3350 

The Mood Disorders Association of Ontario is committed to providing information and support 

in understanding and coping with a mood disorder for those with the illness, their family and 

their friends. 

Shares information, coping strategies and support through mutual aid support groups, monthly 

information forum and newsletter, research and lending library, conferences, and telephone 

information and support lines. All supports are provided by volunteers with personal 

experience of the illness. 

Peer Support Groups: Regular peer support groups are held in locations throughout the 

province 

Psycho-educational Groups MDAO offers a number of educational programs and groups 

(Strengthening Families Together, Managing Depression and Anxiety). These groups require 

preregistration; check the website for details. 

Mon-Fri 9:30am - 5:00pm 

Program, similar to AA , designed to help people who are addicted to alcohol and/or narcotics 

and have a desire to stop (includes persons with cross addictions) 

Provides information and resources on eating disorders and weight preoccupation. Services 

offered include: 

Written information on eating disorders 

Nation-wide listing of treatment services and resources 

Lectures and workshops for schools, community groups, professionals, etc 

Information on support groups for families, and those with eating disorders, food and weight 

preoccupation 

Prevention and awareness campaigns 

Training in volunteer work and support services 


Jan. 25, 2011

Overeaters Anonymous 

www.oaontario.org 

Peel Addiction Assessment 

and Referral Centre 


Back on Track Program 

Barb, 

Office Manager 

416-588-6134 

1-866-221-5061 

Nolle Ohashi, 

Administrative Assistant 

905-629-1007 

Overeaters Anonymous (OA) is a twelve step program for individuals who are recovering from 

compulsive overeating. The concept of abstinence is the basis of OA's program of recovery. OA 

offers the newcomer support in dealing with both the physical and emotional symptoms of 

compulsive overeating. 

Eligibility: Anyone who wants to stop eating compulsively. (also anorexics, restrictors, anyone 

who has trouble w/ their food) 

Provides services to individuals concerned with their own or another's involvement with 

alcohol or drugs. Offers detailed assessments, as well as short-term individual and group 

counselling; these services can be tailored to meet individual needs. 

Self referral; appointment necessary 

Mon-Tue, Thu-Fri 8:30 am-4:30 pm; Wed 12:30 pm-8 pm 

Outreach Services for 

Older Adults 

55yrs & over 

education and treatment program for those convicted of impaired driving 

Experiencing multiple and complex concerns, including alcohol and/or other substance use and 

gambling. Group orientations are held weekly (must book ahead). No waiting period. 

Peel Crisis Capacity Network 


Nicole Christie, 

Coordinator 

905-542-2694 x 4384 

After hours: 

905-278-9036 

416-410-8615 

Crisis Line: 

905-273-4900 

Provides time-limited crisis supports to individuals) with a developmental disability or a dual 

diagnosis (i.e.: developmental disability and mental health needs). The Network's services are 

provided by a variety of organizations in Peel region who have partnered together to create the 

PCCN. 

Monday-Friday 9am-5pm (excluding statutory holidays) 

Psychiatric Patient Advocate 

Office 

www.ppao.gov.on.ca 

416-327-7000 

1-800-578-2343 

Stanley Stylianos, 


416-327-7003 

Dedicated to promoting patient's rights in Ontario by providing individual and systemic 

advocacy, rights advice and education. Undertakes these initiatives with the hopes of improving 

the quality of care and life of all individuals with a mental illness. 

Services include rights advice services, public speaking, participation in workshops and 

seminars, publication of Info Guides and Rights Guides, and through the website as an 

Jan. 25, 2011

Punjabi Community Health 

Services 

www.punjabiservices.com 

Reconnect Mental Health 

Services 


Sahara Men's Group 

Program 

Sahara Women's Group 

Program 


Treatment Team (ACTT) 

contact Baldev : 

905-790-0808 

Contact: Amandeep 

905-790-0808 

416-248-2050 

Arla Hamer, 

Support Programs 

Manager 

416-248-2050 x 252 

education resource. 

Mon-Fri 8:30 am-5 pm 

Linguistically and culturally appropriate psycho-educational 16-week group program for South 

Asian men * addresses both "violence" behaviour and substance abuse issues simultaneously * 

works closely with women and children and provides holistic care to the entire family * 

SAHARA Men's group facilitators use the Ontario Domestic Assault Risk Assessment (ODARA) 

tool which calculates the likelihood that a man who has assaulted his female partner will do so 

again in the future Sat 9:30 am-12:30 pm 

Linguistically and culturally appropriate psycho-educational group program for South Asian 

women * an aftercare program that provides long-term support to women and children 

experiencing life's challenges * works closely with men and children and provides holistic care 

to the entire family * offered year around on weekends in order to provide easier access for 

women in need Sun of the month, 1 pm-4 pm 

ACTT is an intensive community- based mental health service provided by a multi-disciplinary 

team for people with serious mental illness, functional impairments and complex needs. 

The ACTT team goals are based on the individual needs of each client and focus on reducing 

hospitalizations, improving quality of life, support to families and caregivers, increasing housing 

stability and reducing symptoms of mental illness. The ACTT team provides psychiatric, 

rehabilitative and support services including case management, crisis assessment and 

intervention, individual supportive therapy, vocational assessment and job development, and 

other assistance. 

Eligibility: Adults who have serious mental illness, functional impairments and complex needs. 

The ACTT team determines eligibility based on the information on the ACTT referral form. 

There is approximately a 3 to 4 months wait time 

There is a 24-hour crisis line available 


Jan. 25, 2011

Saint Elizabeth Health Care 

Mobile Crisis of Peel, Crisis 

Outreach and Support Team 

Peel (COAST ) 


Schizophrenia Society of 

Canada 

www.schizophrenia.ca 

Schizophrenia Society of 

Ontario 

Halton and Peel Regional 

Office 

www.schizophrenia.on.ca 

Community Support 

Program 

Rehabilitation Day 

Program 

416-248-2050 The service may include assistance with meeting basic needs, housing, finances, 

employment/vocational, social/recreational activities, community/family support, education 

and others. 

There is an after-hours crisis response system (telephone support) for clients in the Community 

Support Program. 


416-248-2050 Program offers a variety of group activities throughout the week such as assertiveness training, 

stress management, life skills development and enhancement, as well as individual 

support/counselling, social recreation, and assistance in helping to reduce the need for 

frequent and lengthy hospitalizations. 

There is a 5 to 6 months wait time 

905-848-7754 

905-278-9036 

Caledon residents 

1-888-811-2222 

Anna Pita-Ferreira, 

Supervisor 

204-786-1616 

1-800-263-5545 

Marina Sue-Ping, 

Family and Community 

Coordinator 

905-338-2112 


Mobile mental health crisis service * provides immediate telephone support, prompt response 

by a mobile crisis team, pre-crisis and follow-up support and respite housing and hospitalization 

if needed * Mobile Crisis also offers links to mental health and community services as well as 

medical psychiatric back-up and hospital services 

Self-referral; assessment completed by telephone 

Mobile Crisis Mon-Sun 24 hours 

COAST Peel Mon-Sun 1 pm-11 pm 

The Schizophrenia Society of Canada is a national health organization whose mission is to 

alleviate the suffering caused by schizophrenia and related mental disorders. The goals and 

objectives of the society are research on the causes and treatment of schizophrenia, advocacy, 

education, public awareness, volunteer development and support programs for families living 

with schizophrenia 

Mon-Fri 8:30 am-5 pm 

Assists the families of people living with schizophrenia to cope with the illness through 

supportive services, including family support groups, educational programs, public 

forums/workshops, advocacy events and awareness events. 


Jan. 25, 2011

Senior Coordinate Services 

torontohispano.com 


Source Re Source 

www.sourceresource.com 

Special Needs Adult Program 

Services Organization 


Sri Lankan - Canadian 

Community Services 

www.slccs.org 

Southlake Regional Health 

Centre - Newmarket - 

Inpatient Mental Health 

Trellis Mental Health and 

Developmental Services 

Orangeville Office 

www.trellis.on.ca 


Gimna Ramirez, 

President 

905-458-3295 

416-654-2000 

1-888-413-3339 

Melissa Rupert, 

905-465-0551 

Carmen Baker, 


905-458-6217 

Gaya Nagendra, 

Settlement Worker 

905-268-0259 

905- 895-4521 

Intake Worker 

905- 895-4521 x6727 

Tim Smith, 

Supervisor 

Orangeville: 

519-941-0465 

Intake Line: 

519-821-3582 

Crisis Line: 

1-877-822-0140 

Provides support groups for mental health issues * offers the Memory Clinic twice a month (in 

Spanish) (in association with Canadian Mental Health Association and Alzheimer's Association) 

Mon and Tue 12:30 pm-3:00 pm 

Source Re Source offers a wide variety of therapeutic tools and resources for parents, 

educators and mental health professionals. Resources available include titles/games/tools in 

the areas of anger, bullying, autism/aspergers, counselling, feelings, grief and much more. 

SNAPSO is a registered charity with a mandate to establish, maintain and/or support adult day 

programs for developmentally challenged adults in the Brampton area. SNAPSO delivers an 

adult day program housed in the Ellen Mitchell Recreation Center 


Provides services to the Sri Lankan community, services offered include: child behavioural 

problems, information & referral to mental health programs and drug treatment programs 


Our inpatient unit currently consists of 24 beds and provides short-term assessment, 

stabilization, and symptom reduction to individuals with mental health issues. Individual, group 

and family education is also provided. Model of service is medical 

Is a community based mental health clinic serving adults. The staff includes social workers, 

psychologists (Guelph), psychiatrists, nurses and support staff. Services include assessment, 

treatment, consultation, education, support and advocacy. 

Seniors: Specialized psychiatric and mental health assessments and treatment for individuals 

experiencing mental health difficulties. 

Adult: Specialized psychiatric and mental health assessments for individuals experiencing 

mental health difficulties, and for health care providers requesting assistance in responding to 

the mental health needs of the people they serve. Treatment includes brief individual and 

group therapies, education and support groups, prescribing and monitoring of medication. 

Mon - Fri 9:00am - 5:00pm 

Jan. 25, 2011

York Support Services 

Network 

Community Crisis 

Response - Mental 

Health Support Team 

(MHST) 

Mental Health Case 

Management - 

Newmarket 

905- 953-5402 

Intake Worker 

905- 898-6455 x335 

YSSN / 310-COPE in partnership with the York Regional Police provide a mobile crisis response 

provided by a Crisis Worker and a York Region Police Officer to ensure that appropriate and 

timely police and support services are available in situations of distress or crisis. 

Mon-Sun till 24:00 

905- 895-9775 

Intake Worker 

905- 898-6455 x281 

Individuals and families using case management services are supported by a case manager, 

who works with them to coordinate formal and informal services to meet their unique needs. 

Services are offered in a way that reflects each person's needs. An immediate response may be 

required to address a health or safety issue. An ongoing response may be needed to assist 

individuals to manage complex needs across a broad continuum of services. A periodic 

response may be needed to help individuals maintain their independence. Model of service is 

psychosocial/recovery. Average length of stay is zero to 90 days for short term and 90 days plus 

for long term. 


OCT. 2010 

Jan. 25, 2011

CMHA/Peel Resource Center 

Information and Referral-Mental Health/Mental Illness 

CMHA/Peel offers a Mental Health Resource Centre, which serves as a welcoming point of entry to the mental health system for people living and/or working in 

Brampton, Caledon, and Mississauga. CMHA/Peel –Resource Center hours of operations is 9am to 4:30pm, Mondays to Fridays. CMHA/Peel will be able to help 

individuals from Etobicoke, Woodbridge and Dufferin by providing them with information of services and if need make referrals to services in there area. 

Mental Health is defined as knowing and accepting yourself, building meaningful relationships, coping with problems day to day living, and maintaining a sense of humor. 

It also means striking a balance in all aspects of your life: social, physical, spiritual, economic and mental 

Mental Illness is a generic term for a variety of diagnosable illnesses, based on set criteria of symptoms. Mental illness affects all aspects of a person’s life: work, family, 

relationships, school, and recreation. It affects everyday life. 

The primary functions of the Certified Information and Referral Specialist at CMHA/Peel is to provide information around Mental Health and/or Addictions Inquiries. CMHA 

staff are educated and trained to provide information, appropriate referrals to local Mental Health and Addiction Services, brief services or interventions, follow-ups and 

can begin the intake process for CMHA/Peel and other programs. 

CMHA/Peel Certified Information and Referral Specialist are equipped to take calls from individuals whom may have an enquiry of a family member or friend with a 

mental illness, or they have been diagnosed with a Mental Illness. This includes Anxiety Disorders, Mood Disorders, Personality Disorders, Psychosis, Schizophrenia, 

Jan. 25, 2011

self injury and Concurrent Disorders (Addictions and Mental Health). In regards to Dementia, Alzheimer’s CMHA/Peel is familiar with programs in the Peel Region and 

would link the caller to the various services. 

Should an individual call in and is enquiring about information in the area of Mental Health/Mental Illness regarding services for Mental Health , CW CCAC can 

connect/link the client or family to a CMHA Certified Information and Referral Specialist at (905) 451-2123. There is always a live person to take these calls but from time 

to time all lines may be busy. There is the ability to leave a message and a call back will happen within the business day. 

CMHA/Peel Certified Information and Referral Specialist are trained to work with individuals whom may be encountering a situation or a series of problems that feel 

overwhelming and out of control; or the individual has a mental illness and are overwhelmed in coping with there activities of daily living; or the individual expresses an 

inability to see options, choices that may be helpful. CW CCAC may link the client through a warm transfer to CMHA/Peel Resource Center to de-escalate the individual 

and then assist the individual in putting a safety plan in place. 

When an individual is in acute distress, CMHA/Peel will involve the services of Peel Mobile Crisis or 911. Similar practice is in place for CW CCAC. 

With client’s/ family verbal consent, CMHA/Peel Certified Information and Referral Specialist will do a follow up call back to inform a CW CCAC Case Manager as to what 

information was provided and/or what referrals were made 

Jan. 25, 2011

Adult Mental Health Resources - centralwesthealthline.ca

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?