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Rhine Garrison Service Community Official Guide - Method Publishing

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RHinE GARRiSOn 2012 13<br />

Telephone services can be arranged by visiting a local T-punkt shop (telephone shop)<br />

on the high Street in your city.<br />

Another option would be to visit your local German Post Office on JHQ who also<br />

deal with DT phoneline and Broadband packages with several years of experience<br />

supporting the Military, providing excellent rates and best packages for individual<br />

needs, The German Post Office also carry on the service by providing a Support<br />

Network for the <strong>Community</strong> with any problems that should arise with DT during your<br />

time in BFG.<br />

A UK or neighbouring country telephone is not compatible for use within the<br />

telephone sockets in Germany.<br />

How to Obtain your Phone<br />

You may buy a telephone at most domestic electrical shops and big supermarkets,<br />

( Real, Media-Markt or Saturn) which stock a large range of, approved telephone<br />

equipment including answering machines and facsimile machines. They usually<br />

include a guarantee period of 2 years and may be purchased using tax-free<br />

concessions.<br />

The T-punkt shops also offer a big range of phones by DT<br />

note: It is against the law to use telecommunications equipment in Germany without<br />

complying with the applicable licensing requirements and stiff financial penalties can<br />

be applied together with the confiscation of the offending equipment for infringement<br />

of this regulation.<br />

Other <strong>Method</strong>s of Paying for International Telephone Calls International<br />

calling cards Banana’s for € 5.-, € 10.- , € 25.-<br />

Available from the German Post Office on JHQ<br />

Telephones and Satellite<br />

All the accommodation in JHQ has cable TV outlets installed by a local contractor<br />

offering BFBS television, AFN, and a wide range of English, German and Dutch<br />

satellite channels. Sport is very well represented! And for all but the wildest channel<br />

hoppers the monthly fee, which is less than a SKY card, is good value. For initial<br />

connection or emergency call out for repairs – 02161 570286. On no account are<br />

satellite dishes to be attached to married accommodation. Freestanding dishes are<br />

allowed but are still regarded as encroachments and authorisation is required through<br />

the Housing Office. The drilling of holes in UPVC window frames to allow the passage<br />

of TV cables from antenna/satellite dish to the TV set will render the occupant liable to<br />

charges for the complete window unit.<br />

German Post Office on JHQ<br />

The German Post Office is situated to the left of the Encounters <strong>Community</strong> Centre,<br />

opposite the English Post Office and the RSU Welfare Centre. The German Post Office<br />

supplies a service to the <strong>Rhine</strong> <strong>Garrison</strong> area including Elmpt and Ayrshire, it is run<br />

self employed by an Army Wife, it is also available for all civilians within the local<br />

area of MG<br />

This Post Office provides the following services:<br />

• National and International posting of letters and parcels via DHL.<br />

• Purchase of International calling cards, banana’s € 5,- € 10,- € 15,-

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