Rhine Garrison Service Community Official Guide - Method Publishing

Service Community Support
Station
Facilities
Army Welfare Service
The Army Welfare Service Team provides a range of services to all Service and entitled
civilian personnel. We work directly with married and single people, and with any
dependants in the Rheindahlen area.
All Army Welfare Services (AWS) are delivered in accordance with the following
principles;
Being responsive to the needs of all the community
Providing a quality service
Accountable for our actions
Providing value for money
The AWS team is based at:
Rheindahlen Support Unit Building
139 Queens Avenue, BFPO 40
Tel: 0049 2161 472 3603
Fax:0049 2161 472 4534
The AWS Team provides two principle areas of service:
Community Support: That is the provision of support services and facilities to the
community as a whole, including childcare, youth and community work. AWS is
responsible for ensuring that all work with young people, whether conducted within
an AWS setting or voluntary group, is carried out in accordance with Service and
Government policy. This includes Health & Safety and the requirement to undertake
suitability checks on those working with children, young people and vulnerable adults.
Personal Support: Provides help and advice to individuals on a wide range
of personal issues. It is a confidential service and operates outside the Chain of
Command except in certain exceptional circumstances.
For You
How can the Army Welfare Service help you?
We provide a Welfare Support Service to assist with many of the challenges that arise
in our personal and Service lives.
The Army Welfare Service will:
• Provide a confidential, non-discriminatory support service that responds to the
needs of the entire community.
• Give guidance and support to all Service personnel, civilians and their
dependants.
• Operate an open access policy for Service Users to all the personal information
that is held by AWS.