Rhine Garrison Service Community Official Guide - Method Publishing
Rhine Garrison Service Community Official Guide - Method Publishing
Rhine Garrison Service Community Official Guide - Method Publishing
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RHinE GARRiSOn 2012<br />
of JHQ/Javelin, So that your notes can be sent on with the minimum delay. This is<br />
particularly important if you have been having regular treatment or hospital care.<br />
Health Care Users Group<br />
Representatives from the practices attend the Health Care Users Group (HUG). The<br />
group is used for communication between the practice and the population we serve<br />
and meets approximately three times per year, all units and married accommodation<br />
areas are represented. If you have general comments about the services provided<br />
please either contact your representative (usually through Unit Welfare Offices) or<br />
speak to us, we always try to provide the highest standard of service, within the<br />
resources at our disposal.<br />
Patient Participation Group (JHQ)<br />
The PPG is run by the patients for the patients and acts as a body to suggest, support,<br />
advise and liaise with the Medical Centre in JHQ. Meetings are held regularly, are<br />
advertised widely and open to all. A suggestion box is situated in the waiting area for<br />
any ideas or comments you may wish to have discussed at the meetings.<br />
Medical Centre Transport<br />
Arrangements<br />
Emergency procedure<br />
Should an ambulance be required in an emergency, ring Civil 112, (remembering to<br />
have your German Post Code available, not BFPO) and a German ambulance will be<br />
dispatched to you as quickly as possible.<br />
Please remember to call the Medical Centre (JHQ 02161 472 2969 / Javelin<br />
02163 97 2600) to inform us what is happening and to seek advice if required whilst<br />
awaiting the arrival of the ambulance.<br />
Routine, non-emergency transport<br />
Transport is available during working hours between the Medical Centre and local<br />
clinics/hospitals. Requests for transport should be made at least 48hrs prior to<br />
travel by contacting JHQ 02161 472 4916 or Javelin 02163 97 2600. Transport is<br />
available only for patients; if you require transport as a visitor, please contact your<br />
Unit Welfare Office.<br />
Useful Telephone Numbers<br />
Emergency Ambulance 112 Out of Hours 02161 472 2969 or JHQ Military<br />
72 2969<br />
JHQ Civ (02161 472) + ext number Military 72 + ext number<br />
• Appointments / Cancellations 2969<br />
• Transport Requests 4916<br />
• Dispensary / Repeat Prescriptions 2772<br />
• Referrals Clerk 2641<br />
• Military Patient Clerk 2841<br />
• Health Visitor 2955<br />
• Blood results 2792 (Mon, Weds, Thurs 1400-1500 hrs)<br />
• Midwives 2968<br />
Javelin Civ 02163 97+ ext number Military 68 + ext number<br />
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