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A post study focus group was held three weeks after patient recruitment ended. Here are a few
comments expressing the PCPs’ thoughts regarding the SCS.
“I’m just going to say, that in this day and age of technology, to have patients come in and to
your office and say:’ Did you get any information from ED? Did they send you anything about
that stroke I had?’ You sit there and ask what stroke.”
“So when I went on to the control group after 3 months, I got withdrawal symptoms and was
absolutely miserable.”
“The most amazing experience with the whole project was with a patient of mine who was dying
of cancer, who has died. He called me at let’s say 10 o’clock in the morning and said he just got
home from the emergency. He asked me: ‘ What does it mean if this certain result is elevated?’.
I saw the result right in front of me (on SCS) and I was able to reassure his fears or at least
understand what he was asking me. This was the most gratifying experience of the whole
project.”
“The whole concept is super. I’m for it 100 %. I want the SCS. I want every data available.
But listen, patients (over 100 or maybe 200 yearly) are discharge from ED and then come into
my office. Who’s going to cover the cost of time, ink, cartridges, paper to print out summaries
and results to be put in the patients’ charts.”
Phase 3: Impact of SCS
The present section describes the general results of the impact of SCS. These include patient
recruitment, resource utilization, continuity of care and PCP satisfaction. For a more detailed
discussion of the following results, please refer to Annex J: Statistical Analysis Report.
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