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Full Report - Fondation canadienne pour l'amélioration des services ...

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In comparison with mailed copies of the ED chart, electronic communication between ED and<br />

PCPs did not reduce resource utilization in and out of the ED.<br />

Resource utilization in ED<br />

Resource utilization in ED; Revisit<br />

90<br />

Control<br />

30<br />

Control<br />

Intervention<br />

80<br />

Intervention<br />

25<br />

70<br />

60<br />

20<br />

Pourcentage<br />

50<br />

40<br />

30<br />

Pourcentage<br />

15<br />

10<br />

0.3 vs 0.4 visit/pt<br />

20<br />

5<br />

10<br />

0<br />

ED LOS Consultation Exam Admission rate<br />

0<br />

Revisit /patient Returning patients Admission on Revisit<br />

Resource utilization in PCP office<br />

Data for this outcome came from the electronic questionnaire, which had a 77% response rate.<br />

2022 questionnaires sent<br />

1566 questionnaires answered<br />

Response rate 77%<br />

Control n=739 (74%) Intervention n=827 (81%)<br />

20

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